--- title: "GoSite Software Reviews, Demo & Pricing - 2026" description: "Review of GoSite Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/reputation-management/gosite-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / GoSite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/reputation-management/gosite-profile/alternatives/) # GoSite Review From $15.20-$159.20/month Free version Free trial 4 plans Wondering if GoSite is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview GoSite 3.5 [(33)](https://www.softwareadvice.com/reputation-management/gosite-profile/#reviews) Pricing Starting at $15.20 per user per month ### About GoSite GoSite is a business management platform that helps businesses manage appointment scheduling, payments processing, client communication processes. With GoSite, users can track client conversations, list businesses in 70+ directories, and get paid quicker. Do you work for GoSite? [Manage this product listing](https://www.g2.com/products/gosite/claim_requests/new?auto=true) Wondering if GoSite is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## GoSite User Interface ## Popular GoSite Alternatives Main Product GoSite 3.5 [(33)](https://www.softwareadvice.com/reputation-management/gosite-profile/#reviews) Ratings Breakdown - 3.70Ease of use - 3.31Value for money - 3.53Customer support - 3.61Functionality Pricing Starting at $15.20 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1483)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3657)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5765)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [GoReminders](https://www.softwareadvice.com/legal/goreminders-profile/) 4.8 [(291)](https://www.softwareadvice.com/legal/goreminders-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.60Value for money - 4.83Customer support - 4.68Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2995)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Available upon request Get Price ## GoSite Pricing and Plans Starting price: $15.20 per month Free Trial Free Version Starter $15.20 per user, per month Plan includes: - 24/7 Support - Mobile App - App Store Integrations - Contact Hub (CRM) - Invoices - Credit Card Payments - ACH Payments - Store Card on File - Client Portal - Google My Business Management Read More Pro $63.20 per user, per month Plan includes: - 24/7 Support - Mobile App - App Store Integrations - Contact Hub (CRM) - Invoices - Credit Card Payments - ACH Payments - Store Card on File - Client Portal - Google My Business Management Read More Ultimate $159.20 per user, per month Plan includes: - 24/7 Support - Mobile App - App Store Integrations - Contact Hub (CRM) - Invoices - Credit Card Payments - ACH Payments - Store Card on File - Client Portal - Google My Business Management Read More GoSite+ Pricing available upon request Plan includes: - Unlimited users - Unlimited locations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GoSite Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of GoSite Appointment Scheduling Availability Management Billing & Invoicing Calendar Management Calendar Sync Client Database Communication Management Confirmations/Reminders Customer History Customer Management Customizable Branding Dashboard Data Security Electronic Payments Feedback Management Job Management Mobile Access Mobile App Monitoring Multi-Location Negative Feedback Management Online Booking Online Payments Payment Processing Quotes/Estimates Reminders Reporting/Analytics Response Management Review Monitoring Review Notification Review Request Scheduling Social Sharing ## GoSite User Reviews ## GoSite customer ratings - Overall rating: 3.5/5 - Total reviews: 33 ### Rating distribution - 5 stars: 13 reviews (39%) - 4 stars: 6 reviews (18%) - 3 stars: 5 reviews (15%) - 2 stars: 2 reviews (6%) - 1 star: 7 reviews (21%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.3/5 - Customer support: 3.5/5 - Functionality: 3.6/5 --- Have you used GoSite and would like to share your experience with others? ### GoSite review - Overall rating: 4/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, integrates with our hardware #### Cons Does not directly interface with PIMS scheduler #### Reasons for switching to GoSite Cost and convenience #### Vendor response Thank you John! We're happy to know that you have had a positive experience with one of our tools. We appreciate your feedback, as it is important for us in order to improve our products and services. If you require any assistance, you may reach out through our chat support or email us at help@gosite.com. Replied December 2022 --- ### Great solution for online listings, reviews, and messaging - Overall rating: 5/5 - Reviewer: Jack D. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online. #### Cons I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app. #### Reasons for choosing GoSite Price was way more reasonable and they offered all the core functionality I needed. #### Vendor response Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you! Replied June 2021 --- ### Review frim long term user - Overall rating: 3/5 - Reviewer: evan c. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Inexpensive, customer service, ease of use. #### Cons The GoSite platform is very unstable. Manymornings I had to wait until customer service people solve the issue which takes whole day or two. Then, I can’t communicate or send reminders to patients. #### Vendor response Hi Evan, we appreciate you taking the time to leave us a review. We're sorry your experience didn't match your expectations. Please know that your feedback is important to us as we strive to improve our products and services. We will be reaching out to you directly to inquire on any assistance that you may need. We appreciate your business and we will continue to work on improving customer experience. Replied December 2022 --- ### Ebenezer Property and home Solutions - Overall rating: 5/5 - Reviewer: Jose C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is easy to use and have a lot of options to use #### Cons That sometimes helps for customers to find you #### Reasons for choosing GoSite Because the adds didn't gave me any work it only charge me for the service #### Vendor response Thank you, Jose! We look forward to a lifetime of supporting your business. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you! Replied July 2021 --- ### Owner - Overall rating: 5/5 - Reviewer: Diane K. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered For the majority the overall experience has been decent, but definitely can improve on customer service, and quality of service with the websites #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros It’s easy inconvenience to get reviews. I also like the fact that I can track all my customers. #### Cons I’m not always sure that people are finding us based on our website and go site quality #### Reasons for choosing GoSite It was when I first got started. #### Vendor response Hi Diane, we are pleased that you are satisfied with GoSite Reviews and Contact Hub. We appreciate your feedback, as it is important for us in order to improve our products and services. If you require any assistance, you may reach out through our chat support or email us at help@gosite.com. Replied January 2023 --- ### Not was I was sold - Overall rating: 3/5 - Reviewer: Alina U. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Frustrating. Majority of the time they did not know what was wrong with the system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The fact that it had the possibility of all of the tools that I need to run my business. However, half of them were not working properly. #### Cons Over 60% of the time it was not working properly. Very frustrating to me. #### Reasons for choosing GoSite I was told that I would only need one system to be able to run my business. It would have been great if it would work properly. I have 34 years of working with software systems, I know what I need to run a business and GoSite let me down big time. #### Vendor response Thank you, Alina, for taking the time to bring this to our attention. We are sorry to see that your experience has not lived up to expectations. This is not the kind of environment we strive to create for our customers. We acknowledge your frustration regarding product usage and want to assure you that this feedback is appreciated and will be reviewed internally. Thank you again, and please feel free to send us a chat on our website or send us an email at help@gosite.com. Replied June 2021 --- ### Most features I personally don’t need or use - Overall rating: 3/5 - Reviewer: Benton Scott E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’m not sure it’s the best business decision I’ve made. Their customer service is very good. I’m just not sure that Gosite offers my company enough. There’s a lot of things that the website that Google gives you that offers some of the same benefits for free. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros That you can pick and choose what reviews to put up as they come in #### Cons To be honest, I just don’t use Gosite enough to be critical. I’ve been there since the beginning in the app has come a long ways. It was really bad at first, but they’ve made quite a bit of improvements and is now fairly decent. #### Vendor response Hi Benton, thank you so much for taking the time to leave us feedback. We strive to provide exceptional service to our clients and support the growth of their business in any we can. We appreciate that you have had a positive experience with our Reviews tool and our Customer Support. In reference to maximizing your GoSite subscription, we are grateful that we are able to reach out to you and provide the assistance that you need. For any questions and further help, feel free to chat with us or email us at help@gosite.com. Replied March 2023 --- ### Love those reviews! - Overall rating: 5/5 - Reviewer: Julie K. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The Review Request feature makes it easy and efficient to gather reviews from our clients and use them in our marketing efforts and as an incentive to our Team. The reviews can also be integrated directly into our website! Super cost effective, too. #### Cons nothing i can think of that I did not like #### Vendor response Hi Julie, Thank you for the positive feedback! We are thrilled to learn that you are happy with GoSite products, specifically the Reviews tool. Please continue to let us know of ways we can support you and your business. You may reach out for any assistance needed through our chat support or email us at help@gosite.com. Replied December 2022 --- ### Not worth my money - Overall rating: 1/5 - Reviewer: Alejandro G. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very bad. Would not recommend this to anyone. Considering the price was very high. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The initial call from a rep seemed promising. They had a good presentation and everything looked well. My rep always answered my texts and calls for the first month. #### Cons Where can I begin? Ok. Remember how I mentioned my rep was always answering my calls and texts, well not only did he not reply to me after the first month, but GoSite never appointed a new rep. Software is very hard to use once you dive in and has so many glitches. They sold me the idea that a website should only have 1 page? Really??? well I bought it. Customer service is probably the worse. They never help. may email campaigns take a day to send out. #### Vendor response Hi Alejandro, Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we're really sorry we've not been able to meet your expectations this time. We'd love to chat and see how we could find a solution that works for you. Please drop us a message directly via this email christina.brown@gosite.com and we'd love to talk more! Replied November 2022 --- ### GoSite Review - Overall rating: 4/5 - Reviewer: Glenn A. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to navigate #### Cons Difficulties with the mobile app, several issues logging in and it happens frequently. Find myself having to remove the app and re-downloading too often. #### Vendor response Hi Glenn, thank you for taking the time to leave feedback for GoSite. We're happy to know that you find GoSite tools easy to navigate. In reference to your mobile app concerns, we will be reaching out to you directly to inquire on how we can provide further assistance. We apologize for the inconvenience this has caused you and your business. Replied January 2023 --- Showing 1 - 10 of 33 Reviews Load More Reviews ## GoSite Popular Comparisons [Jobber vs GoSite](https://www.softwareadvice.com/reputation-management/gosite-profile/vs/jobber/)[Vagaro vs GoSite](https://www.softwareadvice.com/reputation-management/gosite-profile/vs/vagaro/)[Acuity Scheduling vs GoSite](https://www.softwareadvice.com/medical/acuity-profile/vs/gosite/)[GoReminders vs GoSite](https://www.softwareadvice.com/legal/goreminders-profile/vs/gosite/)[Housecall Pro vs GoSite](https://www.softwareadvice.com/reputation-management/gosite-profile/vs/housecall/) [Compare All Alternatives](https://www.softwareadvice.com/reputation-management/gosite-profile/alternatives/) ## Other Top Recommended Customer Communications Management Software [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **6** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4091) Recently recommended **6** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **3** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16464) Recently recommended **0** times Stuck Between Options? 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