Ratings & Reviews

Overall Rating

4.35 / 5 (2,384)

4.78 / 5 (187)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 25, 2020

December 5, 2019

Pros/Cons

  • Pros

  • I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.

  • Really easy to use and can be used across regions. I've had really great success with the Hootsuite Chat function and customer support. They are constantly adding new features.

  • Cons

  • The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.

  • It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

  • Pros

  • It works. Easy to use for an computer illiterate guy like me. Gets me reviews with ease.

  • Very flexible and intuitive. Easy to setup and easy to use. I am able to change the reviews flows for each client, quick and easily.

  • Cons

  • The cost was a little on the high side. But it has all the bells and whistles that other services don't have so it is worth the cost.

  • - The email drip functionality could be a little better (i.e. if someone opens/clicks don't re-send) - Integration with something like mailchimp would be awesome

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots