Mentionlytics

RATING:

4.7

(37)

About Mentionlytics

Mentionlytics is a social media and website monitoring platform designed to help small to large companies and professionals including artists, politicians, celebrities and more. It enables businesses to report on what people are saying about brands on Instagram, Facebook, Twitter, Pinterest, Youtube or any other web page.

Mentionlytics Pricing

Mentionlytics offers 5 standard pricing plans, with the flexibility to create tailor-made options to fit any need. Basic: $49/month Essential: $99/month Advanced: $199/month Pro: $299/month Agency: $450+/month

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

Mentionlytics dashboard, displaying mentions per channel by day, week, or month, from the selected social media channels or/and the web, in a pretty easy-to-use dashboard. Sentiment Analysis, keyword cloud, and location map are also available.
Slide 1 of 6

Mentionlytics Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Mentionlytics

1 - 5 of 37 Reviews

User Profile

Despina

Verified reviewer

Research, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Very helpfull

We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

PROS

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

CONS

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Reason for choosing Mentionlytics

We had more results.

Vendor Response

Thank you so much for taking the time to provide feedback!

Replied March 2023

Konstantinos

Chemicals, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

The brand reputation management tool that you should rely on

PROS

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

CONS

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Geeti

Management Consulting, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Mentionlytics is a great way to monitor web and social media presence.

Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

PROS

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

CONS

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Vendor Response

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Replied March 2023

Katie

Education Management, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Good, but need improvement

Need effort to set to collect accuate data. Quick response and assistance help.

PROS

To see the collected mentions and customer service is quick and careful

CONS

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Reason for choosing Mentionlytics

Value for price

Reasons for switching to Mentionlytics

Historical data collection

Vendor Response

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Replied March 2023

Johana

Online Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Tool for social media marketers and influencers

It's a good tool I can recommend to anyone running social media marketing company .

PROS

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

CONS

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Vendor Response

Thank you very much for sharing this with us! We really appreciate your kind words.

Replied March 2023