--- title: "Podium Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Podium. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Podium is a good fit for you!" source_url: "https://www.softwareadvice.com/reputation-management/podium-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / [Podium](https://www.softwareadvice.com/online-payment/podium-profile/) / Podium Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/online-payment/podium-profile/) Reviews [Alternatives](https://www.softwareadvice.com/online-payment/podium-profile/alternatives/) # Podium User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 526 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.0/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 326 reviews (62%) - 4 stars: 111 reviews (21%) - 3 stars: 29 reviews (6%) - 2 stars: 14 reviews (3%) - 1 star: 46 reviews (9%) ### Most mentioned pros - The ability to have all the call center interactions connected to the customers as well as the ability to handle text messages as well is a huge benefit. - It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments. - We love that we can text back and forth with our customers and create reminder text messages for the customer appointments. ### Most mentioned cons - That unreliability, combined with unresponsive support, ultimately pushed us to switch to a different platform. When we tried to cancel, our request was ignored and we were billed for 6 more months. - After cancelling the card on file when the cancellation was refused, they went around the marketing contact, called our front desk and got an updated card from someone not even involved. - Even after sending a cancellation notice for phone lines, they insisted we cancel Dialpad, claiming Podium had the same level of functionality and support—which it does not. ## Podium customer reviews Showing reviews 1-25 of 526 (page 1). ### Podium App - Overall rating: 3/5 - Reviewer: Alexa G. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Ability to schedule send individualized text messages and bulk messages. The use of tagging contacts to filter. #### Cons Frequent lagging during peak usage. Anytime bulk messages are sent there's no notifications coming through and there's a need to refresh the entire site to see incoming messages, they do not immediately pop up when coming through. --- ### Solid Customer Relations platform - Overall rating: 5/5 - Reviewer: Larry K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I would recommend Podium as a all in one call center and customer relation software. The ability to have all the call center interactions connected to the customers as well as the ability to handle text messages as well is a huge benefit. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Podium offers a streamlined platform that allows you to manage your customer and call center interactions seamlessly. The learning curve is not steep for the software which makes onboarding a breeze. The ability to have all customer records including messages and call records quickly accessible allows for better insight into the entire job lifecycle. #### Cons I really do not have any problems with Podium as it is a solid platform offering a very user friendly ui and feature set. #### Reasons for switching to Podium We were not pleased with the service we were receiving and wanted to try out the messaging and review management features. --- ### Podium Review Update After Many Years - Overall rating: 4/5 - Reviewer: Marina P. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, good. The good comes from the same reason we got Podium in the first place - review generation. Other features are okay. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is still our best contributor to getting public reviews online, even after using it for about 9-10 years. #### Cons Since it has incorporated more and more features, it feels like Amazon Prime (where you start paying for things you don't need nor want). Current accounts are grandfathered, but when considering new accounts, it becomes less viable. #### Reasons for choosing Podium The option of sending out text message review invites. --- ### Great Communication Tool! - Overall rating: 4/5 - Reviewer: Erika B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Total Comfort is overall very pleased with Podium and the abilty to have our customers text us directly through our website. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love that we can text back and forth with our customers and create reminder text messages for the customer appointments. It saves a lot of time. #### Cons Having to use another screen to schedule an appointment can slow down the process, it would be easier to have access through the contact info page. #### Reasons for switching to Podium Better platform, better price, and ease of use --- ### All in one communication app - Overall rating: 5/5 - Reviewer: Jhovanny A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience has been great. It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages, attachment requirements, easily accessible and editable contact information and automatic formulas for messaging: all was found in Podium. #### Cons My least favorite detail about Podium may be the occasional glitch and lag. Podium really is just a great application and I cannot think of a dislike. --- ### Podium not worth the money or effort - Overall rating: 3/5 - Reviewer: Stephen G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Once we decided to move to another company, they were given their 30 day notice and contiued billing our CC for an additional 4 months after, sometimes double billing us within that same month. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Hassle free monthly data input - lots of metrics to look at, included most of my staff with their metric campaign #### Cons Customer Service and the fact that they would indicate how many sales leads we were getting and they were completely inaccurate #### Reasons for switching to Podium We thought we needed a bigger more robust operation --- ### Podium is very useful tool - Overall rating: 4/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I like using Podium for calls and text messages versus using a regular landline. The AI is nice but still needs work. Podium is a very useful tool that we use on a daily basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the fact that you can go back in and listen to the calls. It helps getting more details that you may miss while actively on the call. Including if capturing the phone number of who is calling so if there is a disconnection we can call back. The recordings also help us when customers are stating that we said something that is untrue. #### Cons The typed transcripts are not always accurate. The AI doesn't do the greatest but improves everyday. Customers can tell as soon as they call that they are speaking to an AI agent. --- ### Decent software, predatory practices. - Overall rating: 1/5 - Reviewer: Justin T. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered They love your credit card when the bill come through, hate customer service and doing the right thing. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It worked great in the younger growth phase of our company. The review tracking was especially helpful. #### Cons Absolute predatory and bottom notch customer service. After being a loyal, paying customer for years, it no longer suited our needs. They refused to cancel our plan citing 4 year old contract for auto renewal signed by an employee no longer with the company and absolutely refused to do the right thing and terminate the contract. After cancelling the card on file when the cancellation was refused, they went around the marketing contact, called our front desk and got an updated card from someone not even involved. --- ### Horrible to deal with! - Overall rating: 1/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There initial sales guy was great but went downhill from there! #### Cons the worst company I've ever dealt with! They don’t connect to Shopify, fail to send abandoned cart texts as promised, and never notify when an order ships. When you need help, they’re MIA! But they have no problem Charging $635 per month. stay away, or you’ll regret it! --- ### Poor Tech Support & Phone lines noted suited for Mid sized busienss. - Overall rating: 1/5 - Reviewer: Ravin G. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Cons ⭐☆☆☆☆ Podium is still very much a product in development and not suited for mid-sized businesses (it may work for a small business or corner shop). The tech support is virtually non-existent. [sensitive content hidden], the sales rep, promised the world just to close the deal but clearly didn’t understand his own product. After investing 100+ development hours in just 30 days, we were left completely on our own. Even after sending a cancellation notice for phone lines, they insisted we cancel Dialpad, claiming Podium had the same level of functionality and support—which it does not. Bottom line: do not trust their promises. Do your own research before investing your time and money here. --- ### Podium Review - Overall rating: 5/5 - Reviewer: Sam W. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered In less than 1 month, Podium has helped grow communications with customers and provided positive feedback for the business. It is the only program that has helped grow the positive reviews in my workplace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Podium is a great and effective program that allows you to effectively communicate with customers, receive feedback from them, and get reports on your communication. I would highly recommend it to anyone in customer service. #### Cons I have not used the program long enough to have anything I really dislike. From what I have seen, I already like it more than the program I switched from! #### Reasons for switching to Podium New ownership of business, they wanted us to use different software. --- ### Great product but expensive - Overall rating: 5/5 - Reviewer: Shannon M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered We used Podium for two years but found a less expensive alternative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customers were able to leave a detailed review. Potential customers always do their research so real people's opinions matter. #### Cons Very expensive. We loved the product but not the price. #### Reasons for choosing Podium We cancelled to additional fees and rising prices. #### Reasons for switching to Podium Podium was very expensive --- ### Podium SMS Manager - Overall rating: 5/5 - Reviewer: Céline J. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Podium is a good tool, easy to use and offers an ergonomic space. It works well with our setup — we can send payment links and bulk SMS to clients quickly and securely. It’s a software that helps us respond efficiently to our clients’ requests. #### Cons I didn’t notice many downsides with Podium, but I wish it added some features like being able to offer a phone number so people can reach us if needed or in case of urgent issues. --- ### Podium helped moved us from 4.1 stars to 4.5 (Google) - Overall rating: 5/5 - Reviewer: Jeffrey A. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and responsive - Podium made it easy for me to be personally responsive in our customer experience management. #### Cons I found a competing product that uses single initial qualifying query to help screen potential problems and allowing me to respond and mitigate prior to the push to review - this is a more effective and compliant approach. Podium made the invite and it the negative review posted even before I had the opportunity to mitigate. --- ### Quality platform, but with a cost - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Quality of platform was good, level of customer service / support was good, although somewhat scattered . There were few issues with the functionality of the platform, but it did take a bit to get answers at times and it also felt like once we started to question the cost of the platform that there was a certain assumption were going to be gone, rather than presenting a collaborative environment to look at creating a package that would keep us on board. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform works well and there are some specific features that others do not have employed, such as the ability for the platform to identify landlines in advance when attempting to initiate SMS messaging, whereas others simply allow the message to go out and you wait for the failure.. #### Cons The least desirable component of this platform is cost, especially if you happen to be looking at it as a platform to deploy for use with multiple locations. We were a 2 store implementation, so higher cost, but not large enough for volume pricing leverage. the interface for synchronizing contact database information was not overly straightforward. #### Reasons for choosing Podium Podium was a good platform that checked a lot of boxes and there was a bit of a hurry on, to get something implemented. As a result, some research really didn't get done until after implementation and although Podium was still probably the superior platform, the cost was multiples higher. --- ### Passable software. Terrible management. - Overall rating: 3/5 - Reviewer: Rick A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Product was okay but ultimately was not comprehensive enough to fit our needs for the price. Their client management was terrible with constant turnover and empty promises. It feels like they need to trap customers instead of providing a quality product at a price that would make me want to stay with them after 3 years. I can handle pricing disagreement but refuse to work with a dishonest company. It says something when you need to trap customers instead of having them want you like we do with our many other service providers. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros All in one interface, mostly seamless communication portal, partial functionality standalone app. #### Cons Tried to trap us in contract - acknowledged cancellation and then proceeded to continue billing and pretend as if there was no cancellation. Ran through 5-6 “reps” consulting with their “team” who mostly promised fixes and then left the company before resolution. --- ### Good but expensive - Overall rating: 4/5 - Reviewer: Tyler Q. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Podium was a great tool for us and it really change the landscape of how we interact with new and existing clients. Once we cancelled the service we kept getting billed from Podium. It took 2 billing cycles and a few calls to finally cancel. Overall it was awesome. We found a more robust cost effective solution for our company with Sinch MessageMedia. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of deployment for our web chat box and google review management. This platform really helped our Sales team with response times with new and existing customers. Which in turn captured more business. Podium also made it really easy for new clients to leave us a google review. #### Cons We no longer using Podium due to price. We moved over to Sinch MessageMedia for all of our SMS and review needs. --- ### Great until you want to cancel it! - Overall rating: 3/5 - Reviewer: jerry m. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered The experience was good but so far overshadowed by their lack of letting us cancel with proper notice that the entire experience is lost. Like an amazing meal with a crap server. All you remember was the final service and it is horrible. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Mostly worked well and had pretty good interface with website for chat as well #### Cons Tried to cancel this and was not allowed. Went through all kinds of hoops including a mandatory "screen share" by our account rep trying to keep us which made it worse. You CANNOT call or write in and cancel ever! They have their methods and basically won't let you out of a contract. We canceled ours finally after the screen share, the hard close from two different people to keep paying and then still got billed since they had our credit card. I would never recommend such a company. I have NEVER heard of someone NOT taking written notice well in advance to close a monthly contract. We did finally get it resolved to only pay an additional 9 days past when we asked for it to be closed, but its 9 days of our money. One of the poorest experiences i have had in 32 years of the retail business trying to cancel something. Mandatory screen share and hard sell to stay - Simply unbelievable --- ### Excellent chat software with review integration - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Podium allows us to connect with shoppers as they are browsing the site to answer questions immediately and secure more deals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The review integration with facebook and google is excellent. We are able to send review invitations via text and respond to them within the app. We can also assign them to the various salespeople who actually worked the deal so they can respond accordingly. We also have podium on our homepage to engage with browsing customers and answer any questions they may have. #### Cons It doesn't integrate with some of our third party advertising sources like other options do. Sometimes there are glitches with the software and messages do not send properly. --- ### Best Customer Management Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I love how simple it is to navigate and how effective it is to reach out to customers and chat with them when they really need assistance #### Cons There were a few glitches experienced with the app --- ### Podium - Does Not Live Up To The Hype of the Salespeople - Overall rating: 1/5 - Reviewer: Donna D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered It was extremely time-consuming to setup. It took me over 2 full weeks. There were problems every step of the way. I've worked for software companies in the past and I feel like I was BETA testing Podium. That's how many problems there were. Support reps were either foreign with little real knowledge of the platform, or young individuals in the USA who were quick to blow off problems without taking any real ownership in assisting me. Two days ago, two customers sent us payments via bank transfers. Two days later, we still don't have the funds in our bank account. Earlier today, a rep said he was escalating our problem but 12 hours later, still no word from anyone. Where is the money? It's thousands of dollars. Our customers are waiting for their services. They paid but we haven't received the funds. This is about as bad as things could be. Our company is screwed out of $7000 right now. Learn from me. Why take the risk with your business? #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The promises that the salesrep made. That's what I liked best. Unfortunately, it didn't deliver. #### Cons Horrendous customer support. Never heard from our assigned Account Executive. Most other tech support is done through webchat which involves employees in foreign countries who know little about the actual product. When I finally was able to schedule one-on-one tech support, the rep didn't seem to take my needs seriously. --- ### Big fan of this software! - Overall rating: 5/5 - Reviewer: Caitlin B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Podium has made it easy to get in touch with clients in a non-threatening way that can be easily responded to in the time a client has available. #### Cons There are updates often that change the layout and can make it difficult to navigate while getting used to the new layout. --- ### Great features But At A High Price - Overall rating: 5/5 - Reviewer: Aaron G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Positive, but left for lower price #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Podium offers a great service and lots of wonderful features. #### Cons They are priced significantly higher than their competitors. Further, be ready for the constant barrage of upselling. --- ### Great Way to Motivate team to get Reviews - Overall rating: 5/5 - Reviewer: Holly L. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I love that fact that you can motivate the salesman to get reviews done. Keeps track of who sent out the most and places them in 1-3 winnings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great way to get Reviews with easy text and email links to send. #### Cons That it is not free, would be the only thing that I didn't like. --- ### Where are your reviews live - Podium - Overall rating: 5/5 - Reviewer: Diego R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Keep track of reviews left by patients and reply to them in a timely manner. The responses would show up on our Google page within a day. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Podium is a great product to use if customer engagement and feedback response is a top priority for your business. You are able to see all the reviews that people leave, whether on Google or Facebook. I received a weekly email report which would detail how many reviews were received for the week. There is an option to send out a text campaign to all number in your system, this is a great option to promote an event. Also, if your business has different locations, Podium allows you to manage them separately. #### Cons Nothing negative to say about podium, but a mobile app would be a great addition. ## More reviews [Next reviews](https://www.softwareadvice.com/online-payment/podium-profile/reviews/?page=2) --- Podium Reviews, Pros and Cons - 2026 Software Advice