Podium vs Yotpo

RATING:

4.3

(494)

Podium has 494 reviews and a rating of 4.31 / 5 stars vs Yotpo which has 357 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (494)
4.6 (357)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 28, 2024
November 30, 2023
Pros/Cons
  • Pros

  • Great user experience, they are always improving the software. Unlike some competitors i really like how you can see customers engagement on the review invite sent.
  • So far my favorite thing about Podium is how accessible the Customer Support team is. They have answered all my questions so for.
  • Cons

  • On a rare occasion, customers have reported that they were unable to open links sent through podium. It is my belief that this was likely user error on their end as I have not experienced this issue.
  • My only complaint so far with the software is where the payment portal is concerned.
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  • Pros

  • Easy to use and help booming your business. But i think function could be more.
  • The ease of use is incredible. The dashboard is very easy to navigate and make changes that will help your business.
  • Cons

  • I think they have dropped their pricing. They offered to drop our subscription.
  • It has a many features and you can get lost during setup when you don't know the software.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos