# rater8 vs TrueReview - 2026 Comparison - Software Advice > rater8 vs TrueReview - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/reputation-management/rater8-profile/vs/truereview --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / rater8 vs TrueReview Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 12, 2026 # rater8 vs. TrueReview: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 12, 2026 # rater8 vs. TrueReview: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/reputation-management/rater8-profile/) [rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/) 5.0 [(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) Starting Price $89.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses rater8 Based on 183 reviews - Popular among: Small businesses - Most common industry: Health & Medicine (96%) - Top use case: Reputation Management (75%) 98% of users recommend this product [](https://www.softwareadvice.com/reputation-management/truereview-profile/) [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Starting Price $49.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses TrueReview Based on 154 reviews - Most common industries: Construction (15%), Retail, Consumer Goods & Services (14%) and Health & Medicine (13%) - Top use case: Review Management (84%) 95% of users recommend this product [](https://www.softwareadvice.com/reputation-management/rater8-profile/) rater8 5.0 [(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) [](https://www.softwareadvice.com/reputation-management/truereview-profile/) TrueReview 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) + Add product Add product ## User satisfaction * * * 5.0 Based on 183 reviews Ease of use 4.9 Value for money 4.8 Customer support 5.0 Functionality 4.9 5.0 Based on 154 reviews Ease of use 4.9 Value for money 4.8 Customer support 5.0 Functionality 4.9 ## User interface * * * ## Key features Features selected based on 337 reviews from Patient Engagement * * * Campaign Management N/A Customer Experience Management 5.0 Negative Feedback Management 4.9 Reporting/Analytics 4.9 Response Management 4.9 Review Notification N/A Campaign Management 4.8 Customer Experience Management N/A Negative Feedback Management N/A Reporting/Analytics N/A Response Management 4.9 Review Notification 4.9 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ RemedlyNot enough reviews ](https://www.softwareadvice.com/medical/remedly-profile/)[ vcitaNot enough reviews ](https://www.softwareadvice.com/crm/vcita-profile/)[ ECLIPSENot enough reviews ](https://www.softwareadvice.com/medical/eclipse-practice-management-profile/) [ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/) ## Reviews * * * Kayla Barclay H.Marketing and PR ConsultantMedical Practice, 51-200 employees "I really like that they do a biannual check in just to make sure we are utilizing the Rater8 services we pay for to the best of our ability so we continue to like the product and receive great results." Jan 19, 2026 MC Monica C.Administrative AssistantMedical Practice, 51-200 employees "Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8." Nov 3, 2023 NA Nnamdi A.DirectorHealth, Wellness and Fitness, 2-10 employees "We also appreciate the responsive customer support and the clear reporting dashboard, which makes it easy to track performance and identify opportunities to improve patient experience." Mar 27, 2026 Julia M.Director of MarketingLaw Practice, 11-50 employees "We made the switch from a competitor a few years ago due to their limited scalability and outrageous price increases." Mar 2, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Trustpilot vs rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/vs/trustpilot/)[Trustpilot vs TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/trustpilot/)[Birdeye vs TrueReview](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/truereview/)[Okendo vs TrueReview](https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/truereview/)