# rater8 vs Trustpilot - 2026 Comparison - Software Advice > rater8 vs Trustpilot - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/reputation-management/rater8-profile/vs/trustpilot --- [Home](https://www.softwareadvice.com/) / [NPS Software](https://www.softwareadvice.com/customer-experience/nps-comparison/) / rater8 vs Trustpilot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 9, 2026 # rater8 vs. Trustpilot: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 9, 2026 # rater8 vs. Trustpilot: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/reputation-management/rater8-profile/) [rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/) 5.0 [(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) Starting Price $89.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses rater8 Based on 183 reviews - Popular among: Small businesses - Most common industry: Health & Medicine (96%) - Top use case: Reputation Management (75%) 98% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Starting Price $299.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Review Management - Pricing Who uses Trustpilot Based on 1205 reviews - Popular among: Small businesses - Most common industries: Retail, Consumer Goods & Services (18%), IT & Software Development (14%) and Professional Services (11%) - Top use cases: Customer Experience (28%), Review Management (22%) 74% of users recommend this product [](https://www.softwareadvice.com/reputation-management/rater8-profile/) rater8 5.0 [(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) Trustpilot 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) + Add product Add product ## User satisfaction * * * 5.0 Based on 183 reviews Ease of use 4.9 Value for money 4.8 Customer support 5.0 Functionality 4.9 4.5 Based on 1,205 reviews Ease of use 4.6 Value for money 4.2 Customer support 4.2 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 1,388 reviews from NPS * * * Customer Experience Management 5.0 Dashboard N/A Data Visualization N/A Engagement Tracking N/A Negative Feedback Management 4.9 Real-Time Notifications N/A Customer Experience Management N/A Dashboard 4.2 Data Visualization 4.4 Engagement Tracking 4.4 Negative Feedback Management 4.2 Real-Time Notifications 4.8 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ RemedlyNot enough reviews ](https://www.softwareadvice.com/medical/remedly-profile/)[ vcitaNot enough reviews ](https://www.softwareadvice.com/crm/vcita-profile/)[ ECLIPSENot enough reviews ](https://www.softwareadvice.com/medical/eclipse-practice-management-profile/) [ HootsuiteNot enough reviews ](https://www.softwareadvice.com/collaboration/hootsuite-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * Kayla Barclay H.Marketing and PR ConsultantMedical Practice, 51-200 employees "I really like that they do a biannual check in just to make sure we are utilizing the Rater8 services we pay for to the best of our ability so we continue to like the product and receive great results." Jan 19, 2026 MC Monica C.Administrative AssistantMedical Practice, 51-200 employees "Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8." Nov 3, 2023 RS Radha S.Legal AssistantLegal Services, 51-200 employees "It provides a trusted space for customers to share genuine feedback while helping businesses understand their reputation and identify areas for improvement." Apr 27, 2026 RS Radha S.Legal AssistantLegal Services, 51-200 employees "However, managing reviews can sometimes be challenging, particularly when dealing with feedback that feels misleading or unfair." Apr 27, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [TrueReview vs rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/vs/truereview/)[SurveyMonkey vs Trustpilot](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustpilot/)[Broadly vs Trustpilot](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)[Experience.com vs Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/vs/xmp/) rater8 vs Trustpilot - 2026 Comparison - Software Advice