Rating Captain

RATING:

4.9

(9)
Overview

About Rating Captain

Rating Captain is a cloud-based solution that helps businesses streamline review management via email templates, SMS invitations, communication management, discount coupons and more. It allows members to talk to dissatisfied customers and turn them into satisfied ones, using rich snippet stars and SEO widgets to increase your sales. They will also have access to analytics, reports and audits, and AI will provide you with information about your products and service quality. ★ Turn every session into conversion Collect customer feedback (User Generated Content) that increases website traffic, drives sales and provides actionable business information. - Reviews for the company - Product reviews - Google Merchant Center - Product evaluation forms - Stickers and stands wi...

Rating Captain Pricing

Sign up for a Rating Captain free trial. Credit card is not required to start your free trial.

Starting price: 

$80.00 per month

Free trial: 

Available

Free version: 

Not Available

Rating Captain Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Rating Captain

9 Reviews

User Profile

Daniel

Verified reviewer

Automotive, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Rating Captain for Automotive

PROS

Ease of use and quick wins in boosting number of good reviews.

CONS

Nothing negative so far, maybe left menu could be a little bit improved (anchors of links).

Marcel

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Superior customer service from the time of sign up to ongoing!

Superior! Thanks so much Paulina!

PROS

I would like to let everybody know that ever since we started using Rating Captain we have saw an increase in the reviews we received. We went with Rating Captain because of their ongoing support, easy to use platform, and ability to work with our system. Thank you so much to [SENSITIVE CONTENT] who has been helping us with systems since day 1. Highly recommended!!

CONS

No cons, honestly. So far been great and doing exactly what we need.

Michal

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Really nice software

PROS

The biggest advantage is the ease of using the application

CONS

I think that the only thing that could be improved is a greater impact on the effects of using the application

Mateusz

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Easy to start and easy to use

PROS

For me, the biggest pros was the ease of implementation and use. Thanks to the available integrations, you can start using the system without having to work with the IT department.

CONS

Theirs admin panel still needs some development, as for example you can not find and download invoices in pdf.

Andy

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great piece of software without spending a fortune

We have used the software from when they were pretty new i think. We had a few teething problems but this seems to be sorted now.

PROS

This software does the job automatically for our small company for a reasonable cost.

CONS

This software is pretty good so I have no issues when using.

Adrian

Financial Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Very good

PROS

Best customer experience of all other services I used. Very friendly customer support

CONS

Can't tell anything specific on this one

Krystian

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Product Review

PROS

It's easy to use product which gives a lot of informations

CONS

I don't find any cons about using this software

Michal

Food & Beverages, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Really good application

PROS

I think ease of use and integration with other applications

CONS

After much thought, I have nothing to add

Bartek

Consumer Electronics, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Very goog app

PROS

A very good solution tailored to individual needs. Very good contact and quick response

CONS

Unfortunately, the process of setting up and checking takes a while. But after that everything works very well.

9 Reviews