In 2016 we were using email and business cards to get reviews. We probably got around 30 reviews for the entire year doing that. Last year (2017) we got just over 1000 online reviews using this system. I'd say it works.

Very easy to setup and start using immediately. Staff is very attentive and helpful. System seems to get updated quite often with useful features. Reporting and live tracking is great. Was easy to train over 30 technicians to start using it almost instantly.

Integrates with programs like salesforce etc; However, they only supply the ability to do this, you have to do the integration yourself (create buttons etc). Other systems make it easier to integrate with POS, CRM etc. But for the price-point. I didn't mind having someone do this for me.

Very easy to get it setup and going. Price is excellent for the value you get. I like that all i have to do is send out requests and the system takes care of the rest. Very slick. All my links were automatically generated. No leg-work for me.

I wish there was a way to download all my client information with updated statuses so that I can import them back into my personal spreadsheet.

The software was very accessible and I would recommend to anyone.

The software was easy to figure out. The product was really simplified to follow.

I liked everything about the software,no complaints at all.