ReviewTec is a cloud-based reputation management solution that caters to small and midsize businesses and helps them to manage interactions with their customers and monitor online reviews.

ReviewTec allows businesses and service providers to send review requests to customers via email or text message. These messages are tracked within the system. Users can customize the text of review requests and follow-up messages.

ReviewTec helps customers to post their reviews on pre-selected review websites such as Google Plus, Facebook, Yelp, HealthGrades, Houzz and more. The solution's reporting capabilities enables users to keep track of different types of reviews and monitor their overall ratings, as well as employees activities.  

ReviewTec offers services on a monthly subscription basis that includes support via phone, email and online live chat.



2 Reviews of ReviewTec

Overall rating

5.00 / 5 stars

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Showing 1 - 2 of 2 reviews

August 2018

Susan from Executive Touch Cleaning

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Easy setup. Quick returns.

Pros

Very easy to get it setup and going.
Price is excellent for the value you get.
I like that all i have to do is send out requests and the system takes care of the rest. Very slick.
All my links were automatically generated. No leg-work for me.

Cons

I wish there was a way to download all my client information with updated statuses so that I can import them back into my personal spreadsheet.

March 2018

Steve from Action Auger Canada Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Easy to use and gets us reviews

In 2016 we were using email and business cards to get reviews. We probably got around 30 reviews for the entire year doing that. Last year (2017) we got just over 1000 online reviews using this system. I'd say it works.

Pros

Very easy to setup and start using immediately. Staff is very attentive and helpful. System seems to get updated quite often with useful features. Reporting and live tracking is great. Was easy to train over 30 technicians to start using it almost instantly.

Cons

Integrates with programs like salesforce etc; However, they only supply the ability to do this, you have to do the integration yourself (create buttons etc). Other systems make it easier to integrate with POS, CRM etc. But for the price-point. I didn't mind having someone do this for me.