Stratus

RATING:

5.0

(2)

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Overview

Reviews

About Stratus

Stratus features a customizable 'Review Notifications' feature that allows businesses to keep up with multiple locations. It sends email alerts when customers leave new reviews. Users can select the notifications and ratings they want to receive on the platform. The platform offers the 'Review Invites' function to assist firms with obtaining feedback. Organizations can create templates and personalized messages to ask for reviews via SMS or email. Users can see the invitation results, manage negative feedback, and gauge performance metrics directly on the platform. Stratus supports campaign management functions and real-time data reports. It also offers monitoring, automated review requests, and third-party integrations. It includes a 'Review Times' widget that enable...

Stratus Pricing

Starting price:

$29.00 per month

Free trial:

Available

Free version:

Not Available

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Stratus Reviews

Overall Rating

5.0

Ratings Breakdown

(2)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for Stratus

2 Reviews

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Kara

Retail, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2021

Excellent User-Friendly Software

It's been kind of eye-opening to see what customers feel, experience, etc. I can't stress the ease of the program enough. All of the graphics team can just hop on and take over with no questions, no issues.

PROS

We mainly work in the Reviews tab, but I love the Reply Templates. It makes it so easy to just choose a reply and go on to the next one. Integration seemed flawless. Very easy to use and understand. The Dashboard is a great tool to see views, etc.

CONS

There isn't anything I've come across that I would change or that I've found to be difficult. The program is put together very well.

Cole

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed June 2020

Don't look anywhere else.

PROS

Easy to use. The concept is brilliant. The customer service and friendliness of the team behind the software is genuinely amazing.

CONS

I wish it worked with Windows 98 but maybe I should just adapt to technology.