--- title: "Vendasta Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Vendasta. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Vendasta is a good fit for you!" source_url: "https://www.softwareadvice.com/reputation-management/vendasta-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [B2B eCommerce Platform Software](https://www.softwareadvice.com/b2b-ecommerce-platform/) / [Vendasta](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/) / Vendasta Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/) Reviews [Alternatives](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/alternatives/) # Vendasta User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 163 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 112 reviews (69%) - 4 stars: 32 reviews (20%) - 3 stars: 6 reviews (4%) - 2 stars: 3 reviews (2%) - 1 star: 10 reviews (6%) ### Most mentioned pros - What's i like the most about Vendasta, is the fulfilment center process and the market place. - It seemed to offer everything I needed, and the sales team convinced me to give it a try. - Its performance and reliability are unmatched, making it an excellent choice for anyone looking to enhance their experience. ### Most mentioned cons - Vendasta’s snapshot report immediately flagged dozens of serious errors that were simply not true—everything from failing grades for SEO to claiming I had only 8 backlinks (I used Yext for backlink creation, which is the exact same tool Vendasta uses). - It couldn’t even detect my active Yelp and Facebook accounts, both linked directly to my Google Business Profile. - Instead of resolving the issue, support eventually stopped responding. When I decided to cancel, I was sent a form requesting account information they already had. ## Vendasta customer reviews Showing reviews 1-25 of 163 (page 1). ### Vendasta Makes It Easy For Me To Run My Agency - Overall rating: 5/5 - Reviewer: Michael K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Vendasta has provided the technology and path to take the next steps in growing my agency. Their support has been terrific when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta provides everything I need to run my digital marketing agency. There is a robust Marketplace of over 200 products, services and solutions that I can resell as my own. I am also able to package products and services together and add my own directly to the Marketplace. The sales CRM is a great tool for prospecting new business. It also allows me to deploy email marketing campaigns and notifies me when a prospect shows interest by engaging with a campaign. Lastly, Vendasta's marketing services allows me to outsource fulfillment when needed. #### Cons Keeping up with changes to the platform and additions to the Marketplace can be challenging or catch you by surprise sometimes if you're not regularly engaged and checking on notifications and emails about them. It's a net positive though; they are always making improvements and adding to the offerings that we can provide our clients! #### Vendor response Thank you for the thoughtful review, Michael! We're so happy to hear you're reaping the benefits of our end-to-end platform experience. We look forward to wowing you through many years to come! Replied February 2022 --- ### Amazing Solution For Expansion! - Overall rating: 5/5 - Reviewer: Trey M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Working with [SENSITIVE CONTENT HIDDEN] has absolutely changed my business. I am forever thankful for them!! The support here is first-class!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The leveraging of automation and systems for our business. Being able to plug right into their processes for fulfillment. Great room for growth and expansion for us! #### Cons That I am not utilizing it to the fullest or larger because this has made my life much easier! #### Reasons for switching to Vendasta Needed more solutions and opportunities for more marketing services #### Vendor response Thanks for the review Trey! We are thrilled you are finding success with our platform! Replied April 2021 --- ### I have a Love-Hate relationship with Vendasta. It saves me time but also delays me a lot of time - Overall rating: 1/5 - Reviewer: Burhan S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Every day I will run into a platform issue, which delays my work by hours, days, and sometimes weeks. This affects our ability to get results in a timely manner and now we have to apologize to our clients for delays. Sometimes I would have a day filled with tasks and cannot waste any time, but of course, a task that should take 3 minutes on Vendasta ends up running into software issues, you try to fix it and get nothing, so then you call support (some minimum wage employee that reads off a script) well, of course, they tell you they can’t fix it and will need to “investigate” so they tell you will get back to you soon (no timeline). Now they may get back to you the next day or in 3 months (yes it has happened before). Now that whole process, which was supposed to take 3 minutes has now taken 1 hour. Now imagine for every 1 hour you spend on the platform you run into a similar issue. Think about how much time you're going to waste trying to fix it and contacting support. This eventually affects the rest of your day's schedule and now you have to rearrange your tasks. This happens to me every single time I log into vendasta. They have the worst website developers I assume. Because their platform is slow, terribly coded, and causes many delays, it has made it hard for me to train my clients how to use it and also made it hard for me to get anything done that I just decide to avoid​ #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros The website is useful​ for agency owners looking to outsource work, it is reliable, and has price tiers​ for any size agency. #### Cons As soon as Vendasta​ fixes their website I will delete this review. If review is still here it means nothing much has changed. WHERE DO I BEGIN? I’m writing this review after reaching my breakpoint and patience for Vendasta (1 year and 4 months of holding in all my complaints) I rarely​ ever write negative reviews because the world already has enough of that so I try to only write when I have a great experience, but I think when you pass a certain level of disappointment because the heads of the company are probably beyond persuading to make some changes, you're left to try everything you can in hopes for one the CXO's to get off their high horse and start caring about their consumers. [SENSITIVE CONTENT HIDDEN] was asked, are corporate companies giving enough attention to innovation to their product or service and he replied by saying no because most businesses are run by MBA's. He goes on to say how MBAs only work to please the shareholders and not the consumers and all they do is sit in meetings all day. Here is the link to that video for anyone curious: [SENSITIVE CONTENT HIDDEN] It seems like Vendasta is having a similar issue, no innovation or attention is going into their platform. it seems like they don't care about their consumers' experience at all. As a business owner who has spent tens of thousands of dollars with Vendasta in the last year, I feel that I'm not getting an equal amount of value back. (continued​ in next paragraph) #### Vendor response Hi Burhan, we're very sorry to hear you've had a difficult time with the platform. Our partners are typically able to reduce toil with our software, so it's disappointing to hear you haven't had that experience. Let's get to the bottom of this and see if we can't turn this 'love-hate' into a 'love-love' relationship. Our Chief Customer Officer George Leith is going to be reaching out to you this hour. If he misses you, please contact him directly at george@vendasta.com or 1-306-715-4664. Replied March 2021 --- ### The Best - Overall rating: 5/5 - Reviewer: Brian G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Incredible company! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta provides you with all of the resources you'd have if you had 300 people on your staff. They are smart and solution focused with top tier support all along the way. #### Cons There is a great deal of software to use and you have to invest some time getting past the learning curve. #### Reasons for choosing Vendasta Much better options for running your agency. Every solution is offered. #### Vendor response We pride ourselves on helping our clients grow their businesses while supporting them along the way! We understand that there is a learning curve but we are dedicated to helping each client at every step! Replied February 2021 --- ### Better than Expected - Overall rating: 5/5 - Reviewer: Daniel D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered My experience with Vendasta is better than expected in all aspects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the ease of use of the main system and the can-do attitude of the Vendasta staff. [SENSITIVE CONTENT HIDDEN] have gone above and beyond to make working with Vendasta a dream come true. #### Cons Compared to other systems.... nothing is wrong with this system. Nothing but upside. #### Reasons for choosing Vendasta I chose the Vendasta platform because of its stability. #### Reasons for switching to Vendasta I switched because Vendasta helps me serve my clients better. #### Vendor response Thank you for the kind words Daniel! We are happy to hear that our team is going above and beyond for you. We pride ourselves on helping our partners succeed and grow their businesses. Replied April 2021 --- ### Great Agency Products - Overall rating: 5/5 - Reviewer: Arlene W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that Vendasta provides a great team to intricately explain the inner workings of the products. The training is meticulous and the customer service is amazing. The products are top-notch. #### Cons I only wish the learning curve was slower :) #### Reasons for switching to Vendasta The company overall is a bit disorganized and is now using a lot of Wix-based products which were not a good fit for my customers. #### Vendor response Thank you for the feedback Arlene! We pride ourselves on our on-boarding as the success of our partners is success for us! We understand that the learning curve is steep but we are here with you every step of the way! Replied February 2021 --- ### Best customer service I've ever experienced and amazing platform! - Overall rating: 5/5 - Reviewer: Victoreya P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta offers a large amount of opportunity for my business. I am able to resell services that are used as "perks" or "selling points" for our Marketing Packages. Being able to manage everything in one platform really helps with time and saves money. Vendasta has already had a huge impact on our business model. #### Cons It can be slightly difficult to remember how to use everything. But I am still new to it, so it's a matter of getting the hang of it. [SENSITIVE CONTENT HIDDEN] is amazing at walking me through the platform, setting up accounts or email campaigns with me and calling me the same day I reach out to him. Sometimes even within minutes! #### Reasons for choosing Vendasta Vendasta has more to offer all in one platform. [SENSITIVE CONTENT HIDDEN] was a great representation of the company, which was a main deciding factor. #### Reasons for switching to Vendasta I was looking for a better dashboard, and review platform initially. --- ### Very Satisfied - Overall rating: 5/5 - Reviewer: William F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really appreciate what Vendasta offers and they help they provide to get things going. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multiple options to choose from. Ease of contact with support. Resources and content relative to their products. #### Cons Would like more in-depth white-labeling options. #### Reasons for choosing Vendasta I chose Vendasta to add to my efforts and it’s been doing that well so far. #### Vendor response Thanks for your review, William! We're so happy you've enjoyed your experience with Vendasta so far and we look forward to continuing super-serving you and your clients! Replied February 2021 --- ### Totally love the Software - Overall rating: 5/5 - Reviewer: Cory W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros What I love about the software, is that I can have my whole office with in software, I don't need to get other CRM and additional tools to do my work #### Cons I would love it if vendasta would would have the feature of being able to track and attach call recordings and emails of the specific lead #### Reasons for choosing Vendasta the fulfillment team thats stands behind vendasta --- ### The only platform you need to scale your digital marketing agency - Overall rating: 5/5 - Reviewer: Chandler B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I recommend it to any every agency, marketing consultant, and side-hustler. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives you access to the top digital marketing companies in the world. Now I don't have to try and find/hire employees because Vendasta gives me access to experts all in one place. #### Cons It is robust. It does take some time learning and figuring out how to exactly implement it. #### Reasons for choosing Vendasta Vendasta offers a wider range of options than any of their competitors. --- ### Vendasta Review - Overall rating: 5/5 - Reviewer: Benjamin H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very positive. This company works to ensure you have the tools needed for success in your own digital marketing adventures. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta offers everything needed in the Digital Marketing business. #### Cons I haven't found anything yet. --- ### [SENSITIVE CONTENT] and the Support Team - Overall rating: 5/5 - Reviewer: Charlene C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Its been great! The entire team is so supportive and helpful - everyone is in your corner and wants to help you succeed. Love the library of information and resources available to us for both information for ourselves and our clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After Covid hit, I had to pivot my company from an event planning and production company to a digital marketing company. Vendasta made it very easy for me to be able to offer digital services to my clients to help them continue to connect to their "ideal customers". The Digital Dashboard Toolkit allows businesses to manage their entire digital presence from one locations - easy, fast, convenient - saving time and money. The staff at Vendasta couldn't be more helpful or supportive. My current sales support team member, [SENSITIVE CONTENT], is AMAZING!! We meet regularly to discuss sales opportunities, products that would be most helpful to my clients and suggests tips to help close the deal. He has been instrumental in helping my business grow. As a sole owner of a very busy marketing company, its great to have someone so supportive on my team. He is always there to answer questions, offer support and guidance. LOVE working with [SENSITIVE CONTENT] and the team at Vendasta! #### Cons It takes a little while to get used to using the software, but once you do, it all makes sense and it works seamlessly #### Vendor response It sounds like you've had an incredible couple years of resilience and growth, Charlene! We're so glad to have been part of your story. Replied January 2022 --- ### Launch your own branded end-to-end business with the Platform that democratizes Marketing Automation - Overall rating: 5/5 - Reviewer: JOSE DO N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Vendasta has helped me immensely with its all-in-one Solution. Using the Snapshot Report, I started to find new business opportunities fast. This also helped me save time and money. All in one Platform. More than just take the guesswork out of market research, the Snapshot Report has been a big boost to discover relevant information to start relevant conversations with my prospective clients. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Imagine if you could have your own branded end-to-end commerce platform. You can. With the leader in AI-Driven Marketing Automation. And you start for free. Take some time to study the award-winning Snapshot Report. In a world of so much over-promising, it’s surprising to learn about the Tools developed by Vendasta, the Company that specializes in over-delivering. This extraordinary piece of technology is no exception. It is a marketing needs assessment that reveals a prospect’s performance in multiple categories. You can use the Snapshot Report to discover gaps in their marketing. More than just take the guesswork out of market research, the Snapshot Report will prepare you to start relevant conversations with your prospects. This is an excellent opportunity for the smart Sales Consultant ... To make a Huge DIFFERENCE. Not to make another sale. Vendasta has a robust and intuitive Training Program. With an immensely rich and varied combination of Resources. Content Library, guides, videos, webinars, and also its unique ConquerLocal Academy. What sets Vandasta’s Teams apart from the rest is enough to write an encyclopedia. Vendasta is more effective than 3 MBA’s. It surpasses the scope of measurable results and the threshold of Marketing and Business Education in general. With its powerful combination of Solutions, Vendasta leads eternally grateful clients to exponential growth. And helps elevate the Marketing profession to its well-deserved position in the world. #### Cons So far, there's nothing I dislike about Vendasta. #### Vendor response This is amazing, Jose! With a fantastic in-depth review, you've been able to capture so much of what Vendasta, our team, and our solutions have to offer. Thank you so much for understanding what Vendasta can help its partners achieve and expressing it so well! Replied February 2021 --- ### Thankful yet what Vendasta needs for us to grow. - Overall rating: 5/5 - Reviewer: Rick W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we LOVE the Vendasta platform and couldn't have become who we are today without it. We looked at competitive platforms and Vendasta looked the best. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It took a little time to understand the architecture, methodology and verbiage. (ie Partner Center, Business Center, Sales etc...) An overview / Intro video that takes a higher level view of the platform, it's 3 main areas and uses , purposes, and then goes deeper into each one would have made for a much smoother onboarding. Luckily there was fantastic support that just answered the chat or calls whenever I needed it during the first few weeks. #### Cons 1.) I would like to see more branding customization maybe even a vanity URL to the Business Center. At the very least custom Icons and Product Names (not just bundle names) As Vendasta grows my competition more than likely grows and I need to set myself apart. EXAMPLE: When I tried to convert a lead that was already working with an agency but was not satisfied, they saw our Business Suite which looked the same as who they were wanting to leave and that hurt us. #### Reasons for choosing Vendasta Once I dug deeper, read reviews and looked past their comparison propoganda, it appeared Vendasta was still the platform to trust. --- ### The support from [SENSITIVE CONTENT] and [SENSITIVE CONTENT] has been invaluable to get the business partnered with Vendasta, lov - Overall rating: 5/5 - Reviewer: Richard W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Partnering with Vendasta has stepped the services the business can offer without relying on a 3rd party that would tie the Client up for 12 months, regardless of the results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to offer tailored solutions to help my Clients grow their business. #### Cons Just the time it takes, when time is so limited, need that 25 hour day haha. #### Reasons for choosing Vendasta The flexibility of products and it's solid reputation to support partners. #### Vendor response What we wouldn't give to be able to deliver you that extra hour! We hope that by helping remove the toil, you'll be able to scale even faster. Best of luck in all your growth! Replied January 2022 --- ### Vendasta is a great partner - Overall rating: 5/5 - Reviewer: Bill B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta makes it easy to provide full-service solutions to clients. The best feature is the breadth and quality of providers that they have attracted to the Vendasta Marketplace. You can build a business confident that you're offering 'best of breed' solutions to your clients. Plus, the Vendasta platform allows you to pull it all together and present an impressive single dashboard presentation. In addition, Vendasta provides partner support to help you continually grow and innovate. #### Cons With so many products and services, the learning curve is pretty steep, but Vendasta University, the company's self-paced learning environment, is a great resource. But, as with many things, it's sometimes difficult to make time to take full advantage. #### Vendor response Thanks, Bill! It's such a delight to hear you're enjoying your experience. Replied February 2022 --- ### Not a great experience. - Overall rating: 2/5 - Reviewer: Sara S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Thumbs down. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros This was the first company I came across that offered multiple services under a single white label umbrella. #### Cons The onboarding and monthly fees were much too high for what was provided. Training has improved, but wasn't great. The platform & interface weren't intuitive. The worst part was the customer service, though. I had a very negative experience when leaving the platform after fulfilling my 1 year contract. They tried to lock me into a longer contract based on when I downgraded levels of service (buyer beware). I had to actually provide the documentation that those were NOT the terms I'd agreed to after a prolonged hassle. I was treated rudely. I never received an apology or effort to make it right. They were more interested in nickel and dime-ing me than looking at my experience as a (too-highly) paying customer. There are now other solutions out there that are a 180 in price, platform functionality and customer service. #### Vendor response Hi Sara, we're very disappointed to hear you had a bad experience with our software and our team. Please allow me to be the first to apologize on our behalf for any rude behavior you experienced. We pride ourselves on regularly offering tremendous customer service. After all, we are only successful as a technology and service provider when our partners succeed. We would like to learn more about your experience so we can be better and potentially win you back as a partner in the future. Please email community[at]vendasta[dot]com with your phone number and I'll be sure to connect directly. - Dani Mario (Director of Corporate Marketing & Communications) Replied August 2020 --- ### Excellent training and partner support - Overall rating: 5/5 - Reviewer: Aaron H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quite good so far. As I use more of their services I will have a better idea. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate all the training and the efforts the Vendasta team make to ensure the success of their partners. I would say this is one of the biggest aspects to Vendasta. #### Cons It feels that when we are outsourcing our work, the teams that take it on do so in a very impersonal way. Rather than working with someone who has a personal interest in the project, they seem rather detached. This is said more in regard to several of the services we have used, though we have had excellent personal interest evidenced by one of the logo teams we have worked with. Overall, instead of just doing the work, it would be nice if the teams doing the work were more willing to share their expertise and insights from being professionaly involved in what they do. As an agency owner, I may know the general idea of what we want in a website or what we need for ads, etc., but I am relying on the expertise and care of the team to do the work and keep me in the loop as to what is going on. #### Reasons for switching to Vendasta AGS was too expensive and would not provide the training needed to get an agency started. --- ### The best to help you scale your agency - Overall rating: 5/5 - Reviewer: Penny R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered I started this experience anxious in that there was so much to do and I wanted to make sure partnering with Vendasta was the right decision for my agency. I have not been disappointed--the team is ready and willing to take the agency to the next level and will exceed your expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team at Vendasta (Hi [SENSITIVE CONTENT HIDDEN]:)) are on top of it, organized, and listen. As a small boutique agency, I tend to go above and beyond for each client and put the marketing needs of the agency itself on the back burner. Not only does Vendasa help provide a dashboard to streamline processes for each client--but also allows me to get back in touch with me own marketing needs. They are gems. #### Cons About a year ago I first heard of Vendasta as a scaling platform for small agencies--offering a variety of services to help scale. I was hopeful that one of those services would include an invoicing system of some sort. Since then, they have implemented this software and now it can be easily integrated into each of my clients dashboards. Genius! #### Reasons for choosing Vendasta Sharpspring, birdeye, cloud campaign and a few other agency centric software platforms were used and considered. #### Reasons for switching to Vendasta I had a (not so effective) arsenal of products I was using on several platforms that were proving to be messy and creating more work for the agency. Vendasta is user friendly and offers support from a team of digi's that get it. --- ### Best Business Partner for Digital Agencies - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My relationship with VendAsta has always felt like a true partnership. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Partnering with VendAsta gave the the scalability of a large agency without the headache of all that comes with a large agency (staff, facilities, overhead, etc.) #### Cons Nothing. It’s been great from the start. #### Reasons for switching to Vendasta The service is better with @VendAsta --- ### Great agency to work with on all things digital! - Overall rating: 5/5 - Reviewer: Ingrid C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is white labeled and provides an entire marketplace at your finger tips! #### Cons I would like the client interface to simply show reporting and not have the upgrades visible. #### Reasons for switching to Vendasta I wanted more transparency #### Vendor response Thanks for the vote of confidence, Ingrid. We appreciate the feedback and will pass it along to the product teams. Best of luck in all your successes! Replied July 2021 --- ### White Label Reputation Management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. single dashboard for managing multiple clients reviews and listings #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great for white labeling your reputation management work for clients. Simplifies all reviews into one feed. I like that you can set up your clients to receive review notifications #### Cons A little clunky. Doesnt always pull in correct info and you have to manually reply to a review site --- ### Mobile Connect Systems Review of Vendasta - Overall rating: 5/5 - Reviewer: Scott K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My partner and love the products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having all the products under one roof is great. The pricing works and makes it easy to sell. #### Cons There is confusion when there are more than one product doing the same thing. It would be great to see a compare between them I why I would recommend one over the other. Other than by price only. A one dashboard page would be great with all of the products in one place. Social, Reputation / Listing and Customer Voice, plus others in one dashboard. The executive report does it once a week but there should be the same view live. Would also like more videos on the products to demo them to clients. More Sales sheets too. --- ### Exactly what you need to launch, grow, and scale an agency. - Overall rating: 5/5 - Reviewer: Jordan R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one marketplace for digital marketing services and products #### Cons It's robust and takes a significant amount of time to lean. However, I have grown to like the platform very much. #### Vendor response Thanks for the kind review, Jordan! Replied January 2022 --- ### A great platform, backed up by high levels of customer service - Overall rating: 5/5 - Reviewer: Darren C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After spending over a decade working in the digital transformation space and helping launch some of the World's most advanced platforms, it was important I chose the right technology for my business and one that also provided a high level of customer service and account management ([SENSITIVE CONTENT HIDDEN] has been outstanding) . This scores 10/10 on all fronts and I would recommend this to anyone serious about digital technology. #### Cons No cons, but all new software takes time to understand, but the tutorials and support will walk people through the process, if they commit time to learn the functionality. #### Vendor response Thank you for the shout out Darren! We love hearing from our partners and are so happy that you are so happy! It means a lot that your would recommend us to your peers. Replied February 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/reviews/?page=2) --- Vendasta Reviews, Pros and Cons - 2026 Software Advice