--- title: "Yext Software Reviews, Demo & Pricing - 2026" description: "Review of Yext Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/reputation-management/yext-reviews-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [SEO Software](https://www.softwareadvice.com/marketing/seo-platform-comparison/) / Yext Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/)[Alternatives](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/alternatives/) # Yext Review From $199-$999/year Free trial 4 plans Wondering if Yext is right for your organization? Our SEO Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Yext 4.2 [(122)](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/) Pricing Starting at $199.00 per year ### About Yext Yext (NYSE: YEXT) is a digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator. To learn more about Yext, visit Yext.com. Do you work for Yext? [Manage this product listing](https://www.g2.com/products/yext/claim_requests/new?auto=true) Wondering if Yext is right for your organization? Our SEO Software selection experts can help you in 15 minutes or less. ## Yext User Interface ## Popular Yext Alternatives Main Product Yext 4.2 [(117)](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 3.85Value for money - 4.0Customer support - 4.20Functionality Pricing Starting at $199.00 per year Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5472)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10819)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.28Value for money - 4.28Customer support - 4.37Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3435)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Scalenut](https://www.softwareadvice.com/artificial-intelligence/scalenut-profile/) 4.8 [(397)](https://www.softwareadvice.com/artificial-intelligence/scalenut-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.73Value for money - 4.79Customer support - 4.77Functionality Pricing Starting at $59.00 per month Get Price ## Yext Pricing and Plans Yext has four plans. Emerging is $199.00/yr billed annually. Essential is $449.00/yr billed annually. Complete is $499.00/yr billed annually. Premium is $999.00/yr billed annually. Free trial Emerging $199.00 per year $4 per week. No plan information available Essential $449.00 per year $9 per week. No plan information available Complete $499.00 per year $10 per week. No plan information available Premium $999.00 per year $19 per week. No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Yext pricing compare to alternatives? Yext's starting price is $199.00/year. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Yext4.2[(122)](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/) | $199.00 /yr | Available | Not available | 3.8 | | [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)4.4[(5,472)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) | $5.00 /user/mo | Available | Not available | 4.2 | | [Wix](https://www.softwareadvice.com/crm/wix-profile/)4.4[(10,819)](https://www.softwareadvice.com/crm/wix-profile/reviews/) | $17.00 /mo | Available | Available | 4.3 | | [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) | $5.42 /user/mo | Available | Available | 4.3 | | [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/)4.6[(3,435)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) | $19.00 /mo | Available | Not available | 4.3 | Yext4.2[(122)](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/) * * * Starting price $199.00 /yr Free trial Available Free version Not available Value For Money 3.8 - [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)4.4[(5,472)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) * * * Starting price $5.00 /user/mo Free trial Available Free version Not available Value For Money 4.2 - [Wix](https://www.softwareadvice.com/crm/wix-profile/)4.4[(10,819)](https://www.softwareadvice.com/crm/wix-profile/reviews/) * * * Starting price $17.00 /mo Free trial Available Free version Available Value For Money 4.3 - [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)4.5[(3,726)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) * * * Starting price $5.42 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/)4.6[(3,435)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) * * * Starting price $19.00 /mo Free trial Available Free version Not available Value For Money 4.3 ## Yext Features - Popular features found in SEO Competitive Analysis Content Management Dashboard Google Analytics Integration Keyword Research Tools Link Management Localization Automation Mobile Keywords Performance Metrics Reporting & Statistics Website Analytics - More features of Yext A/B Testing Access Controls/Permissions Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Approval Process Control Asset Lifecycle Management Automatic Location Detection Benchmarking Brand Guidelines Brand Tracking Calendar Management Catalog Management Categorization/Grouping Click Tracking Collaboration Tools Commenting/Notes Content Library Content Publishing Options Conversion Rate Optimization Conversion Tracking Customer Experience Management Customizable Branding Customizable Categories Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Synchronization Data Visualization Directions Distance Calculation Document Management Document Storage Drag & Drop Duplicate Detection Email Alerts Engagement Tracking Event Promotions Event Scheduling File Management Filtering Full Text Search Geocoding Geographic Maps Geolocation Geotargeting Goal Setting/Tracking Image Editing Image Library Keyword Rank Tracking Keyword Tracking Knowledge Base Management Landing Pages/Web Forms Mapping Media Monitoring Mobile Access Monitoring Multi-Language Multi-Location Multiple Data Sources Negative Feedback Management Pageview Tracking Performance Management Product Search Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Analytics Reputation Management Response Management Review Monitoring Review Request ROI Tracking Role-Based Permissions Scheduled/Automated Reports Search/Filter Self Service Portal Sentiment Analysis Single Sign On Social Media Integration Social Media Monitoring Social Promotion SSL Security Template Management Text Editing Third-Party Integrations User Management Version Control Visual Analytics Website Integration Website Management Web Traffic Reporting White Label Widgets Workflow Management ## Yext Integrations WordPress Integration rated undefined from -1 review PAR Punchh Integration rated undefined from -1 review AgencyAnalytics Integration rated undefined from -1 review Dasheroo Integration rated undefined from -1 review Domo Integration rated undefined from -1 review Greenhouse Integration rated undefined from -1 review See all 27 integrations ## Yext User Reviews ## Yext customer ratings - Overall rating: 4.2/5 - Total reviews: 122 ### Rating distribution - 5 stars: 69 reviews (57%) - 4 stars: 33 reviews (27%) - 3 stars: 7 reviews (6%) - 2 stars: 8 reviews (7%) - 1 star: 5 reviews (4%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 3.8/5 - Customer support: 4/5 - Functionality: 4.2/5 --- ### Powerful Listings Sync, but Accuracy Can Slip After Canceling Premium - Overall rating: 4/5 - Reviewer: Arif M. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: Self-Employed - Product usage: a free trial - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s helpful for business and brand expansion because it lists my business across platforms. By using the Yext Scout features, I can track the brand’s “Win-Rate.” With Yext, I’m able to understand how my brand is growing over time. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Rather than updating information on Google Maps, Apple Maps, Yelp, and Facebook one platform at a time, Yext serves as a single source of truth. If you change a store’s hours or phone number in Yext, it immediately distributes that update across the web, helping ensure that both traditional search engines and AI agents consistently reference accurate brand details. #### Cons If you cancel your premium subscription, Yext stops actively pushing your data to directories. Over time, those listings can revert to unverified sources, create duplicate issues, or fragment back into incorrect historical information. --- ### Bench sales requiter - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Higher Education - Company size: Self-Employed The software is valuable for managing online data and improving local listings, which helps in brand visibility. The cost may be prohibitive for smaller enterprises, limiting its accessibility. Full review available after login on Software Advice --- ### CTO - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 2-10 employees The reviewer appreciates Yext's ability to consolidate reviews and manage business details efficiently, which is crucial for their agency's operations. Yet, concerns about pricing and the need for improved offboarding processes highlight areas for potential improvement. Full review available after login on Software Advice --- ### Maintenance - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Automotive - Company size: Self-Employed For organizations with many locations, Yext's ability to manage duplicate listings is a valuable asset that enhances local SEO efforts. Conversely, smaller businesses may struggle with the high costs associated with Yext, which may not provide a good return on investment for their needs. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 1001-5000 employees The reviewer appreciates Yext's ability to streamline review responses from various sites, which enhances operational efficiency. However, there is concern about the potential loss of control over listings if the subscription is terminated. Full review available after login on Software Advice --- ### Hearsay relate - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Communication with customers is better than before! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Using hearsay at our office has made communication with customers faster and easier than ever before. Customers respond to texts on a more frequent basis than returning voicemails. A short to the point message gets a quick response and makes communication that much easier. #### Cons The only downfall is if customers do not accept the initial hearsay request there is a waiting period before you can resend the next invitation. --- ### TOP NOTCH - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training. But our representative was able to walk me through where to find anything and everything I could ever need. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them. There are ample training modules to walk you through exactly what you need. Everything is highly customizable as well, so it's perfect for listing different types of businesses. The analytics are incredibly helpful to show what's working and what's not. I also love that I'm able to reply to any reviews as soon as they're given. #### Cons Because of all of the options and customization, it can be overwhelming. Everything is intricate, which is great, but there's no "let me create this real quick." Changes can be made quickly though. #### Vendor response Thank you for leaving your review, Hayley! We're so happy to hear about your positive experience with Yext and our services, and are glad to have you as a customer. We'll be sure to pass your kind words along to your rep! Replied April 2019 --- ### Highly Recommended - Overall rating: 5/5 - Reviewer: Bill T. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered I've been using Yext for my clients since 2015. I currently have 37 client locations currently under my management with Yext and all of those clients are very happy with Yext results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The robust content management is outstanding. It allows me to help my clients ensure their listings stand out from the run of the mill., #### Cons Pricing for the Ultimate plan strikes me as excessive. I have my clients on the Professional pan. --- ### Speaking their language - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hearsay Relate has provided a simple solution to allow us to quickly an securely communicate with clients. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Hearsay Relate allows me to be able to ease the difficulty of communication and reach clients in a medium that is familiar to clients. #### Cons When using the mobile application on my android smartphone there can be a delay in the receipt of the messages. --- ### Yext seo simplifies - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Computer Networking - Company size: 11-50 employees - Product usage: a free trial · weekly - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Yext is great for multi-site businesses, making it easy to manage a number of locations #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Good for monitoring and analysing customer feedback #### Cons Can get expensive and lacks some vital features --- Showing 1 - 10 of 122 Reviews [See All Reviews](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/) ## Yext Popular Comparisons [Microsoft SharePoint vs Yext](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/vs/yextknowledgemanager/)[Wix vs Yext](https://www.softwareadvice.com/crm/wix-profile/vs/yextknowledgemanager/)[Marketing 360 vs Yext](https://www.softwareadvice.com/marketing/marketing-360-profile/vs/yextknowledgemanager/)[Uberall vs Yext](https://www.softwareadvice.com/marketing/uberall-corex-profile/vs/yextknowledgemanager/)[SOCi vs Yext](https://www.softwareadvice.com/marketing/soci-profile/vs/yextknowledgemanager/) [Compare All Alternatives](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/alternatives/) ## Other Top Recommended SEO Software [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10819) Recently recommended **0** times [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) **4.6** (2330) Recently recommended **0** times [Writesonic](https://www.softwareadvice.com/marketing/writesonic-profile/) **4.8** (2102) Recently recommended **0** times [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) **4.5** (1160) Recently recommended **0** times Stuck Between Options? 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