TraceCloud

RATING:

4.0

(65)

About TraceCloud

TraceCloud is a cloud-based product development platform that provides users with end to end compliance, risk mitigation, test and risk activities ,process improvement and more. TraceCloud includes a sophisticated data quality solution which allows companies to clean up unstructured data from internal and external sources as well as transform it into useful information.

TraceCloud Pricing

Starting price: 

$47.00 per month

Free trial: 

Available

Free version: 

Available

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TraceCloud Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for TraceCloud

1 - 5 of 65 Reviews

User Profile

Pawel

Verified reviewer

Maritime, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Excellent tool for systematic approach to requirement feasibility.

Lined up understanding and focus of the team working on the project.

PROS

By structured approach keeps team on focused development path. This is the biggest strength. Allows to avoid misundestandings and serves a common discussion / collaborations online platform for dynamic team. Linking with other systems (such ticketing system) is great. Helps relate the requirements to actual development work. Also helps to have a messy discussion away from the requirements, yet still accessible if needed. Exporting, cloning, children, importing of requirements is great. Keep things lined up in solid tree / folder structure which can be customized to what is needed. The tree structure (folders) can be called to match the business nomenclature which was helpful for us. Filters and reports are great help to manage the project, gives instantaneous snapshot of requirements progress.

CONS

The editor is not that intuitive, but has many great features to manage requirements like cloning and children.

Jeffrey

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Requirements Tracing without the large price tag or high learning curve to get started

The overall experience has been very positive and product.

PROS

The ability to begin using the tool productively right away - and without a large expense up front. The pricing model enabled us to take advantage of RTM without passing the cost on to our customers. Response to support issues has been very fast.

CONS

The interface is basic (but has provided everything we have needed to manage the requirements for our initial project). Improvements are being made quickly (several new features have been added since we began using TraceCloud)

Reason for choosing TraceCloud

Lost cost of implementation, cloud based, low learning curve to become productive, quick response to support issues

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed April 2019

Capable, but gets some of the basics wrong

It was chosen for our team, so we use it. It gets the job done with respect to satisfying audit requirements, but the relative "pain" for the casual user means that we don't take as much advantage as we probably could.

PROS

Good for creating an auditable set of linkages from "customer story" through requirements to test artifacts.

CONS

Blows it on simple things. Every time I get logged out due to inactivity, the web client goes to a dead "Confirm form resubmission" page which doesn't actually work if you refresh. I have to manually reset the URL back to tracecloud.com or the login page. After login, I have to manually navigate back to the project I was using. Creating test records or other artifacts not always intuitive to the casual user.

Jeanne

Medical Devices, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Very good value - a lot of features and functionality at very reasonable price.

Traceability is the primary value from this software (among standards, user needs, requirements, risk controls, interface control documents, test protocols). Previously performed all tracing via Word and Excel tables which is very labor intensive, fragile and error prone.

PROS

The feature for connecting projects (=user defined database areas) facilitates organizing data in logical, manageable groups with appropriate user permissions. Even though separate areas still achieve full traceability between related requirements. Customizable attributes and folder views allows tailoring to suit our needs. Can merge database output with a Word document template when exporting data. This allows for database output directly into Word doc with custom company header and footer. Trial license allowed me to explore and become comfortable with tool before purchase. At point of purchase I was confident it would do the job. The interactive Trace Map view of trace relationships is very nice. You can follow it down a path and expand/contract the information as needed. Plus you can click on any requirement in the Trace Map and go directly to that requirement detail in the database. Exceptionally fast response from support team on questions. Often get a response within a few minutes.

CONS

User interface is not as polished or intuitive as some other requirements management tools that I've previously used. However, once you explore the tool and understand how it is organized and the functions, then not an issue. I think it helped to have used other relational databases before using TraceCloud. For example, nearly all filtering and selection of data is done via the "Report" function which essentially means via database queries, rather than vi a more interactive user interface. The reports can be saved and run again later, which is good. The on-line documentation and 'how to' videos do not match the current user interface. All the features and functions are there but are presented in the User Interface differently than in the documentation. Word template feature doesn't support .docx formats, so you have to remember to create Word templates as .doc (Word 97-2003 files).

User Profile

Gurunathan

Verified reviewer

Medical Devices, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2022

Very useful cheap requirements management tool and a great support team

Overall, for the price, this tool is a great one to have though it has some limitations. If you're looking for traceability and version management as your primary asks, then this is a go to tool for requirements management.

PROS

The traceability (Trace Tree feature) is what I like the most in this tool. Once you export the tracetree into an excel file, what you see is different heirarchy of requirements and test cases and reports neatly organised and is a visual treat.

CONS

The reporting feature needs customisation and client's documentation templates friendly

Reason for choosing TraceCloud

Price

Reasons for switching to TraceCloud

Price only