Fundraising and Donor Management Software BuyerView | 2015
August 2015: This report will guide fundraising and donor management software buyers by revealing the top reasons their peers seek these types of systems, the functionality they desire most and other important factors that affect the selection process.
Sales Force Automation Software Small Business BuyerView | 2015
August 2015: This report will guide sales force automation software buyers by revealing the top reasons their peers seek these types of systems, the functionality they desire most and other important factors that affect the selection process.
Project Management Software Small Business BuyerView | 2015
July 2015: We analyzed a random sample of consultations from the past year to better understand the pain points and primary purchase drivers of small-business project management software buyers.
Help Desk Software BuyerView | 2015
July 2015: We analyzed a random sample of our conversations with help desk software buyers. These findings will inform other buyers about what to prepare for and help them make better purchase decisions.
EHR Software BuyerView | 2015
June 2015: We researched physicians’ most common pain points and reasons for purchasing new software. These findings will help guide the decisions of buyers in the market for an electronic health record (EHR) solution.
Business Intelligence Software BuyerView | 2015
June 2015: Every year, hundreds of businesses contact Software Advice to find the best business intelligence (BI) software to fit their needs. We analyzed a sample of them to better understand the factors that influence their purchasing decisions.
Human Resources Software BuyerView | 2015
June 2015: Every year, thousands of buyers contact Software Advice in search of new human resources (HR) software for their organization. We analyzed a sample of these interactions to better understand the needs and reasons for seeking new HR software.
Learning Management Systems BuyerView | 2015
May 2015: We researched prospective learning management system (LMS) buyers to gain insight into the LMS market and the emerging trends within it, as well as help other prospective buyers find an LMS platform of their own.
Supply Chain Management Software BuyerView | 2015
May 2015: This report will help potential buyers who are seeking new supply chain management (SCM) solutions (which includes a broad set of applications) better understand the marketplace to facilitate more informed purchase decisions.
Accounting Software BuyerView | 2015
May 2015: We recently analyzed a random sample of consultations with prospective software buyers. This report, which highlights our findings, can guide other buyers in the market for new accounting solutions.
Nonprofit Software BuyerView | 2015
April 2015: We look into the most common pain points of nonprofit software buyers and their reasons for purchasing to help guide the decisions of other buyers in the market for a nonprofit management solution.
Marketing Automation Software Small Business BuyerView | 2015
April 2015: This report will guide marketing automation software buyers by revealing the top reasons their peers seek these types of systems, the functionality they desire most and other important factors that affect the selection process.
VoIP Software Small Business BuyerView | 2015
April 2015: We studied a random sample of our interactions with small-business (those with $50 million or less in annual revenue) VoIP buyers to better understand their needs and preferences and assist other small-business prospective buyers.
Construction Software BuyerView | 2015
March 2015: We analyzed the preferences and pain points of construction software buyers who have contacted us in search of new construction software in order to help guide other prospective buyers looking to implement new systems.
Facilities Management Software BuyerView | 2015
March 2015: We analyzed the preferences of facilities management software buyers to understand the factors that influence their purchase decisions to help other buyers in the market for such a solution.
Volunteer Management Software Small Business BuyerView | 2015
March 2015: This report highlights our findings from a recent analysis of interactions with prospective buyers. It can help guide the decisions of others evaluating volunteer management software.
Web-Based Project Management Software Small Business BuyerView | 2015
February 2015: We analyzed the tools small-business buyers currently use for project management, their challenges and how Web-based project management software can address these challenges.
Reservation Software BuyerView | 2015
January 2015: We recently analyzed a random sample of prospective buyers to better understand the factors that influence reservation software buyers’ purchasing decisions and guide others in the market for such a solution.
Enterprise Resource Planning Software BuyerView | 2015
January 2015: We analyzed a random sample of interactions with prospective enterprise resource planning (ERP) software buyers’ to understand the factors that influence their purchasing decisions.
CRM Software Small Business BuyerView | 2014
December 2014: Every year, we speak with thousands of organizations looking for the right customer relationship management (CRM) software. We analyzed these interactions to understand buyers’ most desired applications and reasons for seeking new software.
Community HOA Management Software BuyerView | 2014
December 2014: To find out more about what managers of association-governed properties need, we analyzed a random sleection of those buyers who contacted Software Advice seeking community HOA management software in 2014.
Medical Billing Software BuyerView | 2014
December 2014: Software Advice recently analyzed a random selection of interactions with medical billing software buyers in order to uncover medical professionals' most common pain points and their reasons for seeking new solutions.
Impact of Job Roles on Construction Software Purchasing Decisions BuyerView | 2014
December 2014: To learn more about how a person's job role affects their purchasing decision, we examined the software buying preferences of construction business owners, project managers and IT managers to see how they compare.
Financial Reporting Software Small Business BuyerView | 2014
November 2014: Every year, Software Advice is contacted by thousands of organizations looking for the right accounting systems for financial reporting. We recently analyzed a random sample to uncover the most common pain points and reasons for purchasing new software.
Benefits Administration Software Small Business BuyerView | 2014
November 2014: Every year, we speak with thousands of organizations looking for the right benefits administration software. We recently analyzed a random sample of these interactions with small-business buyers to uncover their pain points and reasons for evaluating new solutions.
Manufacturing Software Small Business BuyerView | 2014
November 2014: Every year, we speak with thousands of organizations looking for software solutions to manage their manufacturing processes. We recently analyzed a random sample of these interactions to uncover their pain points and reasons for purchasing new software.
Point of Sale Software BuyerView | 2014
November 2014: Every year, Software Advice is contacted by thousands of organizations looking for the right point of sale software. We recently analyzed a random selection of these interactions to uncover retailers’ most common pain points and their reasons for purchasing new software.
Dental Software BuyerView | 2014
October 2014: Every year, Software Advice speaks with hundreds of dental professionals searching for software solutions. To find out what drives practices to purchase these systems and why, we analyzed data from 368 interactions with prospective buyers.
Apartment Management Software BuyerView | 2014
October 2014: Every year, Software Advice talks with thousands of apartment managers looking for the right software to manage their properties. We recently analyzed a random selection of these interactions to uncover buyers’ most common pain points and needs.
Online Software Reviews and the Power of the Crowd BuyerView | 2014
October 2014: It’s common knowledge that consumers are increasingly turning to online review sites before making a purchase. We conducted a survey to determine who consults reviews, when they consult them and why they are important for software buyers and vendors alike.
Bid Management Software Small Business BuyerView | 2014
October 2014: Every year, Software Advice speaks to hundreds of businesses searching for the best bid management software to fit their needs. We recently analyzed a random selection of 358 of these interactions to learn the primary reasons buyers seek new bid management systems.
Field Service Software BuyerView | 2014
September 2014: Software Advice works with thousands of professionals searching for the right field service software for their business every year. We analyzed a random sample of these interactions to gauge buyers’ biggest pain points and most desired functions.
Association Management Small Business BuyerView | 2014
September 2014: We spoke with associations seeking new association management software to learn their pain points and what features and functionality they want most. We also spoke to Kim Robinson, certified association executive, for additional insights into the trends we uncovered.
Applicant Tracking System Software Small Business BuyerView | 2014
August 2014: We recently analyzed a random selection of 385 interactions with small business ATS buyers over the past year-to-date to discover what they’re looking for in new software, and compared this with the data from our 2013 report.
VoIP Software Small Business BuyerView | 2014
August 2014: We analyzed hundreds of interactions with buyers from small businesses looking for VoIP phone systems to discover more about the methods they’re currently using, and their preferences in a new VoIP solution.
Fundraising & Donor Management Software Small Business BuyerView | 2014
August 2014: We analyzed interactions with nonprofit buyers seeking new fundraising and donor management software to learn their biggest current pain points and what features and functionality they want most in a new software system.
Warehouse Management Software BuyerView | 2014
August 2014: Every year, Software Advice speaks to businesses searching for the best warehouse management system (WMS) to fit their needs. We recently analyzed a random selection of 385 of these interactions to examine the main reasons buyers are seeking new WMS software.
Consignment Retail Software Small Business BuyerView | 2014
August 2014: We recently analyzed interactions with retail small business buyers to uncover their most common pain points, top requested features in new consignment retail software and preferred deployment mode.
Data Visualization Software BuyerView | 2014
August 2014: We speak to hundreds of prospective buyers every year about business intelligence software with a focus on dashboards and other data visualization capabilities. We recently analyzed a sample of these buyers to learn what applications they want most in a new system.
Nonprofit Accounting Software Small Business BuyerView | 2014
July 2014: We analyzed interactions with nonprofits seeking new accounting software to learn what methods they’re currently using to manage accounting needs, and what features and functionality they want most in a new system.
Mental Health Software BuyerView | 2014
July 2014: We recently analyzed a random sample of 385 interactions with mental health software buyers to uncover their most common pain points and reasons for purchasing new software, as well as their preferred features and deployment model.
Customer Service Software Small Business BuyerView | 2014
July 2014: We recently analyzed interactions with 385 small businesses evaluating customer service software to assess buyers’ most common reasons for evaluating new software, and the features they seek most in customer service solutions.
Construction Takeoff Software Small Business BuyerView | 2014
July 2014: We analyzed interactions with construction buyers from small businesses (companies with annual revenue of $100 million or less) to learn their biggest pain points and what they want most in new takeoff software.
Transportation Management Software Small Business BuyerView | 2014
July 2014: We recently analyzed a random selection of 385 interactions with transportation software buyers to uncover small business TMS buyers’ most common pain points and their reasons for purchasing new software. This report outlines the trends we uncovered.
Restaurant Point of Sale Software BuyerView | 2014
July 2014: We analyzed 385 interactions with restaurant POS software buyers to identify their most common pain points, learn what systems they’re currently using and pinpoint the features they desire most in a new solution.
Fleet Maintenance Management Software BuyerView | 2014
July 2014: We recently analyzed interactions with fleet maintenance management software buyers to uncover their most common pain points and reasons for purchasing new software, as well as the current methods they’re using to manage operations.
Medical Practice Management Software BuyerView | 2014
July 2014: Software Advice analyzed interactions with medical practices to uncover physicians’ common pain points, current methods for managing daily operations and reasons for purchasing new practice management software.
Property Management Software BuyerView | 2014
June 2014: We evaluated a sample of property management buyers in 2014 to provide an overview of their main pain points and reasons for switching to a new software system, and the most represented buyer industries.
Payroll Software Small Business BuyerView | 2014
June 2014: We analyzed a random sample of 385 interactions with small businesses seeking new payroll software in 2014. By focusing on small business buyers, we were able to learn their pain points and what features and functionality they want most in new software.
Software Advice BuyerView | 2014
June 2014: Each year, Software Advice talks with thousands of businesses searching for new software. We recently analyzed our interactions from April 2013 through April 2014 to uncover what buyers are looking for in business software systems.
Cloud vs. On-Premise Deployment BuyerView | 2014
June 2014: We analyzed our interactions with software buyers between 2008 and 2014 to learn how preferences for on-premise versus cloud deployment has changed, and what the deployment preference breakdown by industry looks like.
The Best Software Selection Tactics for SMBs BuyerView | 2014
May 2014: There are many tactics small businesses can, and should, employ when embarking on a software selection project. We surveyed software buyers across multiple industries to determine which of 14 software selection tactics they found most effective for choosing a product.
Project Management Software Small Business BuyerView | 2014
May 2014: By analyzing interactions with small businesses looking for project management software, we were able to learn what methods they’re currently using to track and organize projects, the applications they want most in a new solution and their preferred deployment mode.
Real Estate CRM Software BuyerView | 2014
May 2014: We recently analyzed interactions with 385 real estate CRM buyers to assess why businesses are evaluating new real estate CRM software, the top features requested and the most active buyer segments and sizes.
Computerized Maintenance Management Software BuyerView | 2014
May 2014: We analyzed a selection of 385 interactions with computerized maintenance management buyers from 2013 to uncover their most common pain points, the methods they’re currently using to handle CMMS functions and their top reasons for purchasing new software.
Supply Chain Management Software BuyerView | 2014
May 2014: To learn supply chain management software buyers’ biggest pain points, most common methods for managing current processes and most desired software applications, we analyzed a sample of recent interactions with these buyers.
Architecture Management Software BuyerView | 2014
May 2014: We analyzed a sample of recent interactions with accounting software buyers from small businesses to learn what methods they’re currently using to manage accounting processes and the features and functionality these buyers want most in a new system.
Accounting Software Small Business BuyerView | 2014
May 2014: We analyzed a sample of recent interactions with accounting software buyers from small businesses to learn what methods they’re currently using to manage accounting processes and the features and functionality these buyers want most in a new system.
Inventory Management Software BuyerView | 2014
May 2014: By analyzing nearly 400 interactions with prospective inventory management software buyers, we gleaned insights into buyers' most-requested features and top reasons for evaluating new systems.
Retail Software BuyerView | 2014
April 2014: We evaluated a selection of interactions with retail software buyers to learn their most common pain points, current systems for managing retail processes and most desired applications in a new system.
Electronic Health Record Software BuyerView | 2014
April 2014: We sampled a random selection of 385 interactions from Q1 2014 to uncover physicians' most common pain points, reasons for selecting new software, top requested EHR features and integration requirements.
Business Intelligence Software BuyerView | 2014
April 2014: Our team analyzed a sample of business intelligence buyer interactions taken from over the past two years to gain insight into these buyers’ most common job titles, motivations for seeking new BI software and most desired features in a new system.
Help Desk Software BuyerView | 2014
April 2014: We analyzed 385 interactions with help desk software buyers to learn their top reasons for replacing an existing system, which features they desire most in new software and their deployment preference.
Sales Force Automation BuyerView | 2014
April 2014: We analyzed hundreds of interactions with SFA buyers to pinpoint their most requested features, previous methods of managing sales activities and common reasons for evaluating software.
Hotel Management Software BuyerView | 2014
April 2014: From a random sample of our interactions with hotel management software buyers, we discovered their most common pain points, requested features and reasons for evaluating new software.
Call Center Software BuyerView | 2014
April 2014: We analyzed a random selection of 385 interviews with call center software buyers to identify their most common pain points and pinpoint the features they most desire in new call center software.
Home Health Software BuyerView | 2014
March 2014: We recently analyzed a random sample of our buyer interactions to uncover common pain points, top reasons for purchasing new home health software and buyers' most desired features.
Learning Management Systems BuyerView | 2014
April 2014: To help new buyers with their purchase of a new learning management system, we recently analyzed 385 interactions with LMS buyers to determine popular features and common pain points.
Construction Software BuyerView | 2014
March 2014: Many construction software buyers seek new solutions to improve efficiency. We analyzed a random sample of buyer interactions to learn more about buyers' top pain points and most desired features.
Human Resources Software BuyerView | 2014
April 2014: We analyzed 385 interactions with human resrouces (HR) software buyers to pinpoint commonly requested features, previous methods of managing HR activities and most common reasons for new systems.
Nonprofit Software BuyerView | 2014
March 2014: We analyzed a sample of interactions with nonprofit software buyers, and found that cloud-based fundraising and donor management software is the most frequently requested. This report details other trends and pain points we discovered in our analysis.
Marketing Automation Software BuyerView | 2014
February 2014: We recently analyzed interactions with marketing automation buyers to discover why companies are evaluating new systems, the top features requested and the most represented buyer types and industry segments.
Physical Therapy Software BuyerView | 2014
February 2014: We analyzed hundreds of interactions with physical therapy practices purchasing new software to uncover buyers’ most common pain points and reasons for purchasing new systems and their most desired features.
CRM Software BuyerView | 2013
November 2013: We analyzed 5,279 interactions with CRM software buyers in 2013 to uncover the most common pain points, top requested applications and most desired features when evaluating a new CRM solution.
Point of Sale Software BuyerView | 2013
November 2013: We analyzed four years of conversations with point of sale software buyers to identify the top reasons retailers are looking to buy new software and their most desired applications in a new system.
Manufacturing Software BuyerView | 2013
October 2013: Based on interactions with 384 with potential manufacturing software buyers, we uncover the common pain points and reasons for purchasing a new manufacturing software system.
Applicant Tracking Systems BuyerView | 2013
July 2013: We analyzed hundreds of interactions with businesses seeking to buy an applicant tracking system to uncover their most common pain points and reasons for purchasing a new system.
Customer Service Software BuyerView | 2013
July 2013: We analyzed 361 interactions with organizations evaluating customer service software to uncover common pain points, preferred deployment models and reasons for investing in new technology.
Field Service Software BuyerView | 2013
July 2013: This report analyzes interactions with hundreds of field service buyers to reveal the most common pain points, preferred deployment model, desired features and demographics among this buyer type.
Property Management Software BuyerView | 2013
April 2013 : This report analyzes details from phone calls with property managers who are looking for new software solutions to address common pain points and help maximize the efficiency and effectiveness of their properties.