# 14 Best Telemedicine Software - 2026 Reviews & Pricing > Find the best Telemedicine Software for your organization. Compare top Telemedicine Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/resources/affordable-telemedicine --- [Home](https://www.softwareadvice.com/) / Telemedicine Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Telemedicine Software of 2026 Updated June 9, 2026 Written by [Lisa Morris](https://www.softwareadvice.com/resources/author/lisa-morris/) Associate Principal Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Reviewed by [Jonathan Schultz](https://www.softwareadvice.com/resources/author/jonathan-schultz/) Senior Advisor Talk with us for a free 15-min consultation Expert advisors like Jacqueline, who have helped 1,000+ organizations, can find the right software for your needs. On this page - All Software - Software Advice FrontRunners - Buyer's Guide - Frequently Asked Questions - Popular Comparisons Telemedicine software enables healthcare providers to deliver clinical services remotely, facilitating virtual consultations, diagnosis, and follow-up care. With more than 400 tools on Software Advice, knowing where to start can be tough. To help you narrow it down, I worked with our telemedicine software advisors to curate **a list of recommended productsi and a list of the telemedicine software Frontrunners based on user reviews. For further information,** [read my telemedicine software buyer's guide.](https://www.softwareadvice.com/telemedicine/#buyers-guide) ## Telemedicine Software (212 products) Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) FrontRunner 2026 CharmHealth is a comprehensive suite of healthcare solutions designed to streamline practice management, revenue cycle managemen...[Read more about CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** ([151 reviews](https://www.softwareadvice.com/medical/charmehr-profile/reviews/)) **5** recommendations Free trial Free version Integrations Integrations Zoom Workplace Zoho CRM +8 more +7 more +6 more CharmHealth's Best Rated Features 5.0Two-Way Audio & Video See All CharmHealth's Worst Rated Features 3.30Document Management See All [SecureVideo](https://www.softwareadvice.com/telemedicine/securevideo-profile/) SecureVideo is a cloud-based telehealth platform. Designed to deliver the best possible experience, it's easy-to-use, low cost a...[Read more about SecureVideo](https://www.softwareadvice.com/telemedicine/securevideo-profile/) **4.8** ([26 reviews](https://www.softwareadvice.com/telemedicine/securevideo-profile/reviews/)) **4** recommendations Free trial Free version SecureVideo's Best Rated Features 4.86Video Conferencing See All SecureVideo's Worst Rated Features 3.67Online Forms See All [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) FrontRunner 2026 ModMed is a cloud-based electronic health record (EHR) and practice management system designed for specialty medical practices. ...[Read more about ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) **4.4** ([367 reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)) **3** recommendations Free trial Free version Integrations Integrations Birdeye Klara +15 more +14 more +13 more ModMed's Best Rated Features 4.85HIPAA Compliant See All ModMed's Worst Rated Features 3.83Claims Scrubbing See All [AdvancedMD Telemedicine](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/) AdvancedMD offers a fully unified suite of patient-focused technologies called AdvancedMD @home. This patient engagement collect...[Read more about AdvancedMD Telemedicine](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/) **3.0** ([1 reviews](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/#reviews)) **3** recommendations Free trial Free version Integrations Integrations AdvancedMD EHR AdvancedMD Billing Services +2 more +1 more +0 more [Mend](https://www.softwareadvice.com/medical/mend-profile/) FrontRunner 2026 Launch your Behavioral Health Telemedicine program today. Mend is the #1 cloud-based CCBHC / CMHC communication solution that e...[Read more about Mend](https://www.softwareadvice.com/medical/mend-profile/) **4.6** ([920 reviews](https://www.softwareadvice.com/medical/mend-profile/reviews/)) **2** recommendations Free trial Free version Mend's Best Rated Features 5.0Initial Assessments See All Mend's Worst Rated Features 3.67Health Record Access See All 1 [2](https://www.softwareadvice.com/telemedicine/?page=2)[3](https://www.softwareadvice.com/telemedicine/?page=3)[4](https://www.softwareadvice.com/telemedicine/?page=4)[5](https://www.softwareadvice.com/telemedicine/?page=5) ... [10](https://www.softwareadvice.com/telemedicine/?page=10) ### Software Advice FrontRunners 2026 Software Average Score Pricing Info Doxy.me 4.60 ([1226](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)) 90/100 Most Rated for SMBs Mend 4.60 ([920](https://www.softwareadvice.com/medical/mend-profile/reviews/)) 88/100 Best for Usability Jane 4.79 ([515](https://www.softwareadvice.com/product/86099-Jane-App/reviews/)) 88/100 Best for Mobile App Epic 4.40 ([453](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/)) 88/100 Best for Customization ModMed 4.42 ([367](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)) 87/100 Best for Quick Adoption/Easy Adoption Carepatron 4.43 ([858](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)) 86/100 Best for User Interface Practice Better 4.78 ([96](https://www.softwareadvice.com/medical/better-profile/reviews/)) 84/100 Best for Quick Implementation Praxis EMR 4.97 ([215](https://www.softwareadvice.com/medical/praxis-profile/reviews/)) 83/100 Best for Customer Satisfaction DocVilla 4.97 ([74](https://www.softwareadvice.com/medical/docvilla-profile/reviews/)) 83/100 Most Used by Medical Practice RXNT 4.30 ([498](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)) 81/100 Highly Rated for Integrations Doxy.me 4.60 ([1226](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)) Average Score: 90/100 Mend 4.60 ([920](https://www.softwareadvice.com/medical/mend-profile/reviews/)) Average Score: 88/100 Jane 4.79 ([515](https://www.softwareadvice.com/product/86099-Jane-App/reviews/)) Average Score: 88/100 Epic 4.40 ([453](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/)) Average Score: 88/100 ModMed 4.42 ([367](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)) Average Score: 87/100 Carepatron 4.43 ([858](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)) Average Score: 86/100 Practice Better 4.78 ([96](https://www.softwareadvice.com/medical/better-profile/reviews/)) Average Score: 84/100 Praxis EMR 4.97 ([215](https://www.softwareadvice.com/medical/praxis-profile/reviews/)) Average Score: 83/100 DocVilla 4.97 ([74](https://www.softwareadvice.com/medical/docvilla-profile/reviews/)) Average Score: 83/100 RXNT 4.30 ([498](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)) Average Score: 81/100 How We Selected This Software List 3,489verified reviews 55+Software Advisors on staff 243conversations with active software buyers Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. Get a software list tailored to your industry and business needs in 15 minutes * * * ## Most Rated for SMBs ### [Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/) **4.6** ([1226 reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)) Average score: 90/100 Average Score: 90/100 Pros: ease of use for clients and providers hipaa compliant security and privacy Cons: frequent connection instability and dropped calls poor video quality and freezing Pricing: Starting at $35.00 per month Why we chose this: In our analysis of Telemedicine products with the most market demand, Doxy.me is the most requested by small businesses out of the most popular tools. Who should use this: Doxy.me is most suited for small and midsize healthcare practices seeking a widely adopted telehealth platform, as reflected in its 'Most Rated for SMBs' category. Our reviewers say it is easy for both providers and patients to use, with no account setup required for clients and customizable waiting rooms that streamline virtual visits. - Reviewers Perspective "Waiting room for patients works great and lets my patients know I will be with them after I finish with my appointment." AJ Ashley Johnson Mental Health Therapist Used for 6-12 months We analyzed 651 verified user reviews for Doxy.me to find out what actual users really think. **Ease of Use** Practitioners and clients access Doxy.me sessions quickly without downloads. The intuitive interface and simple navigation streamline virtual appointments for users of all ages and backgrounds. **Waiting Room** Clinics use Doxy.me’s virtual waiting room to enhance workflow and client experience. Branding, educational materials, and messaging features help manage multiple clients securely and maintain professionalism. **HIPAA Compliance** Healthcare providers conduct telehealth sessions in Doxy.me’s HIPAA-compliant environment. The platform offers encrypted video calls and necessary documentation, enabling confident, ethical, and legal healthcare delivery. - Key Features Doxy.me's score Category average HIPAA Compliant 4.96 4.85 category average Two-Way Audio & Video 4.69 4.67 category average - Screenshots ## Best for Usability ### [Mend](https://www.softwareadvice.com/medical/mend-profile/) **4.6** ([920 reviews](https://www.softwareadvice.com/medical/mend-profile/reviews/)) Average score: 88/100 Average Score: 88/100 Pros: provider attentiveness and professionalism ease of use and accessibility Cons: frequent connection drops during sessions poor video and audio quality Pricing: Pricing available upon request Why we chose this: According to our user reviews, Mend is the highest rated for its usability out of the most popular tools. Who should use this: Mend is best for organizations prioritizing usability in appointment scheduling and telehealth. Our reviewers point out that features like automated reminders, easy appointment booking, and intuitive navigation make onboarding and daily use straightforward for both staff and clients. - Reviewers Perspective "It's been a game changer when it comes to visiting with a doctor and has caused less stress." BT Blanca Taboada Librarian Used for 6-12 months We analyzed 480 verified user reviews for Mend to find out what actual users really think. **Customer Support** Users contact Mend’s support team through chat or phone for quick issue resolution and guidance. The team provides clear communication and timely help, supporting smooth onboarding and troubleshooting. **Doctor Visits** Patients connect with medical professionals from home using Mend’s telehealth features. The platform enables direct communication, document access, and thorough explanations during virtual visits. **Staff and Team** Clinics interact with Mend’s technical and implementation teams for training and customized solutions. Staff responsiveness and willingness to address questions contribute to a supportive experience. - Key Features Mend's score Category average Appointment Management 4.83 4.70 category average HIPAA Compliant 4.79 4.85 category average Two-Way Audio & Video 4.82 4.67 category average - Screenshots ## Best for Mobile App ### [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) **4.8** ([515 reviews](https://www.softwareadvice.com/product/86099-Jane-App/reviews/)) Average score: 88/100 Average Score: 88/100 Pros: customizable charting and templates all-in-one practice management Cons: high cost for solo practitioners difficult and time-consuming setup Pricing: Starting at $54.00 per month Why we chose this: Of the products listed on our FrontRunners report, Jane is the most requested by users for mobile app out of the most popular tools. Who should use this: Jane is ideal for practices that rely on mobile access, as recognized in its 'Best for Mobile App' superlative. Our reviewers say the mobile app is intuitive for both practitioners and patients, supporting efficient scheduling, documentation, and telemedicine from any device. - Reviewers Perspective "Super kind and intelligent support team, and solid community online for troubleshooting or comparing business models." DJ Dan Jorge COO Used for 2+ years We analyzed 330 verified user reviews for Jane to find out what actual users really think. **Ease of Use** Staff and clients navigate Jane’s platform easily, using tutorials and guides to understand features. The design reduces administrative burden, making appointment, note, and record management straightforward for clinics. **Clinic Management** Practices consolidate scheduling, communication, and staff management in Jane. The platform adapts to multi-practitioner and multidisciplinary settings, supporting frequent updates and customization for efficient clinic operations. **Patient Management** Clinicians and staff use Jane to manage appointments, documentation, and communication. Secure telemedicine, customizable dashboards, and a user-friendly patient portal make record access and scheduling easier for both providers and patients. - Key Features Jane's score Category average Appointment Management 4.84 4.70 category average HIPAA Compliant 4.88 4.85 category average Two-Way Audio & Video 4.19 4.67 category average - Screenshots ## Best for Customization ### [Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) **4.4** ([453 reviews](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/)) Average score: 88/100 Average Score: 88/100 Pros: efficient charting and documentation care coordination across health systems Cons: confusing and cluttered interface poor customer support Pricing: Pricing available upon request Why we chose this: In our analysis of Telemedicine products with the most market demand, Epic is the most requested by users for customization out of the most popular tools. Who should use this: Epic is best for organizations that require extensive customization of their EHR workflows. Our reviewers say the platform offers robust customization options for charting and templates, enabling practices to tailor the system to their specific documentation and reporting needs. - Reviewers Perspective "Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients." ST Shirley Tran Professional Development Leader Used for 2+ years We analyzed 307 verified user reviews for Epic to find out what actual users really think. **Patient Charting** Providers access, document, and review patient information across care settings in Epic. Customizable templates, smart keys, and record tracking streamline workflows and support collaboration among healthcare teams. **Hospital Use** Hospitals manage large volumes of patient information and workflows across departments with Epic. The system supports transitions between institutions and enables seamless care coordination in inpatient and outpatient settings. **Patient Information** Clinicians and patients access medical records, appointments, and communication tools in Epic. The platform supports telemedicine, mobile access, and detailed data organization for efficient clinical decision-making. - Screenshots ## Best for Quick Adoption/Easy Adoption ### [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) **4.4** ([367 reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)) Average score: 87/100 Average Score: 87/100 Pros: ease of use and navigation specialty-specific dermatology features Cons: poor customer service and support frequent software glitches and crashes Pricing: Pricing available upon request Why we chose this: ModMed is the highest rated for its ease of adoption out of the most popular tools. Who should use this: ModMed is best for practices seeking quick and easy adoption of an EHR, as reflected in its 'Best for Quick Adoption/Easy Adoption' superlative. Our reviewers say the platform provides thorough training resources and a user-friendly interface, enabling new staff to become proficient rapidly. - Reviewers Perspective "It’s the best way to chart dermatology as you have pictures to click on for location and lots of prepopulated dermatology disease states" IB Irene Bayer PA Used for 1-2 years We analyzed 239 verified user reviews for ModMed to find out what actual users really think. **Training and Learning Curve** New staff use webinars, videos, and hands-on sessions to learn ModMed. Employees become proficient quickly, even without prior medical experience, though advanced features may require extra time. **User Interface** Teams use ModMed’s interface across desktop and tablet platforms, including iPads for charting and patient interactions. The design accommodates varying comfort levels with technology for productive workflows. **Dermatology** Dermatology practices use ModMed’s prepopulated disease states and visual charting tools to streamline documentation. The software fits both medical and cosmetic dermatology, supporting busy office workflows. - Key Features ModMed's score Category average Appointment Management 4.43 4.70 category average HIPAA Compliant 4.85 4.85 category average - Screenshots ## Best for User Interface ### [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) **4.4** ([858 reviews](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)) Average score: 86/100 Average Score: 86/100 Pros: comprehensive all-in-one functionality customizable templates and forms Cons: confusing and unintuitive user interface frequent technical glitches and bugs Pricing: Starting at $23.00 per month Why we chose this: In our analysis of Telemedicine products with the most market demand, Carepatron is the highest rated for its user interface out of the most popular tools. Who should use this: Carepatron is best for users who value a streamlined and visually appealing user interface. Our reviewers say the platform is intuitive and easy to navigate, helping users stay organized and manage workflows efficiently with minimal training. - Reviewers Perspective "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." VS VANESSA SHERRER CEO Used for 1-2 years We analyzed 368 verified user reviews for Carepatron to find out what actual users really think. **Patient Practice Management** Practices use Carepatron to manage records, appointments, and documentation in one platform. Customizable care plans and HIPAA compliance support solo practitioners and growing practices in daily operations. **Templates** Clinicians create, organize, and customize templates for various client needs. The template library is user-friendly and adaptable, helping practices maintain professional standards and efficient documentation. **Client Management** Teams organize client records, share documents, and maintain secure communication through Carepatron’s portal. Customizable workflows support efficient operations, though some users seek improvements in onboarding and portal usability. - Key Features Carepatron's score Category average Appointment Management 4.57 4.70 category average HIPAA Compliant 4.77 4.85 category average - Screenshots ## Best for Quick Implementation ### [Practice Better](https://www.softwareadvice.com/medical/better-profile/) **4.8** ([96 reviews](https://www.softwareadvice.com/medical/better-profile/reviews/)) Average score: 84/100 Average Score: 84/100 Pros: all-in-one practice management ease of use and intuitive interface Cons: high and increasing pricing slow and unhelpful customer support Pricing: Starting at $35.00 per month Why we chose this: Practice Better is the most requested by users for quick implementation out of the most popular tools, based on our analysis of Telemedicine products with the most market demand. Who should use this: Practice Better is best for practices that need rapid implementation of a comprehensive practice management solution. Our reviewers point out that onboarding is straightforward, with clear instructions and helpful resources that enable users to get up and running quickly. - Reviewers Perspective "I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn how to use something in the platform, the easy-to-follow instructions and videos are very helpful!" PT Pamela Tessmann International Board Certified Lactation Consultant Used for 1-2 years We analyzed 73 verified user reviews for Practice Better to find out what actual users really think. **Client Support** Practitioners manage administrative tasks and client interactions in Practice Better’s all-in-one platform. The intuitive interface and robust client management capabilities support smooth onboarding and ongoing support with HIPAA-compliant messaging. **Ease of Use** Teams transition smoothly from other systems, using Practice Better’s intuitive interface and straightforward organization. Support guidance helps users quickly understand features, though some wish for more intuitive options. **Client Scheduling** Practices automate scheduling, create forms, and organize group programs in one platform. The calendar setup can be cumbersome, but centralized scheduling reduces administrative burden and streamlines workflow for practitioners. - Key Features Practice Better's score Category average Appointment Management 4.84 4.70 category average HIPAA Compliant 4.95 4.85 category average - Screenshots ## Best for Customer Satisfaction ### [Praxis EMR](https://www.softwareadvice.com/medical/praxis-profile/) **5.0** ([215 reviews](https://www.softwareadvice.com/medical/praxis-profile/reviews/)) Average score: 83/100 Average Score: 83/100 Pros: ai-driven adaptive learning enhanced patient care and focus Cons: government regulations and compliance burden system speed and slowness issues Pricing: Starting at $279.00 one time Why we chose this: According to our user reviews, Praxis EMR is the highest rated for customer satisfaction out of the most popular tools. Who should use this: Praxis EMR is best for practices that prioritize high customer satisfaction and long-term usability. Our reviewers say the system is highly adaptable, with responsive support and features that improve workflow efficiency and user experience over time. - Reviewers Perspective "That leads to much greater efficiency managing patients, taking quality notes, laboratory interface, navigation through the various tasks of med refills, incorporation of lab values into the record in a streamlined fashion." SM Stephen Markus Physician owner Used for 2+ years We analyzed 179 verified user reviews for Praxis EMR to find out what actual users really think. **Patient Care** Clinicians streamline patient encounters with Praxis EMR’s customizable features, automated reminders, and efficient chronic condition tracking. The system adapts to individual practice styles and supports quick access to relevant patient information. **Practice Management** Practices customize workflows and documentation in Praxis EMR, which learns from usage patterns to become more efficient. The software supports practice growth, affordability for smaller offices, and user-friendly daily operations. **Ease of Use** Staff navigate Praxis EMR’s layout easily, adapting documentation to their preferences. The system reduces repetitive tasks, accommodates different styles, and is accessible for both new and experienced users. - Screenshots ## Most Used by Medical Practice ### [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) **5.0** ([74 reviews](https://www.softwareadvice.com/medical/docvilla-profile/reviews/)) Average score: 83/100 Average Score: 83/100 Pros: positive user experience and satisfaction exceptional customer service and support Cons: slow system performance complex customization options Pricing: Starting at $100.00 per month Why we chose this: DocVilla is the most requested by users in medical practice out of the most popular tools, based on our analysis of Telemedicine products with the most market demand. Who should use this: DocVilla is most used by medical practices seeking an all-in-one, customizable EHR and practice management platform. Our reviewers say it is user-friendly, offers responsive customer support, and simplifies daily operations for both clinical and administrative staff. - Reviewers Perspective "Simple to use, has everything is one place, lot of psych templates and also has the ability to create custom templates, customer service is super helpful." LJ La’Risha Jeter NP - Owner Used for 6-12 months We analyzed 68 verified user reviews for DocVilla to find out what actual users really think. **Medical Practice Management** Practices manage scheduling, documentation, and multi-specialty needs in DocVilla. The platform’s flexibility and customizability help clinics of all sizes operate efficiently, with secure, cloud-based access for clinical and administrative teams. **Customer Support** Teams rely on DocVilla’s knowledgeable and proactive support, available even on weekends. The staff provides training and quick issue resolution, ensuring smooth transitions and ongoing operations for medical practices. **Features** Users access practice management, documentation, and security tools within DocVilla’s single platform. While robust functionality presents a learning curve, tutorials and resources support both new and experienced staff. - Key Features DocVilla's score Category average Appointment Management 5.0 4.70 category average HIPAA Compliant 4.98 4.85 category average Two-Way Audio & Video 5.0 4.67 category average - Screenshots ## Highly Rated for Integrations ### [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** ([498 reviews](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)) Average score: 81/100 Average Score: 81/100 Pros: ease of use and navigation e-prescribing functionality Cons: system glitches, crashes, and outages medication search and prescription errors Pricing: Starting at $32.00 per month Why we chose this: Of the products listed on our FrontRunners report, RXNT is the highest rated for integrations out of the most popular tools. Who should use this: RXNT is highly rated for practices that require strong integration capabilities with other healthcare systems. Our reviewers say it offers a wide range of templates, efficient e-prescribing, and seamless integration with EHRs, which streamlines workflows and improves daily efficiency. - Reviewers Perspective "RXNT strikes a great balance between simplicity and functionality." LA Lisa Abern PMHNP Used for 1-2 years We analyzed 331 verified user reviews for RXNT to find out what actual users really think. **Ease of Use** Teams complete charting and information management quickly with RXNT’s straightforward layout and customizable templates. The platform adapts to diverse workflow needs and is accessible across devices, streamlining daily operations for healthcare practices. **E-Prescribing** Clinicians prescribe, review histories, and manage medications securely from multiple devices. RXNT’s e-prescribing module meets compliance requirements and supports accurate patient medication management for routine and controlled substances. **Training and Learning Curve** Staff use training sessions and support resources to become comfortable with RXNT. After an initial adjustment, the system is intuitive even for those with limited technical experience, enabling fast integration and manageable daily tasks. - Key Features RXNT's score Category average Appointment Management 3.76 4.70 category average HIPAA Compliant 4.76 4.85 category average - Screenshots ### [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** ([911 reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)) Average score: 79/100 Average Score: 79/100 Pros: integrated scheduling, billing, and records user-friendly and intuitive interface Cons: billing errors and claim processing issues customer support responsiveness and quality Pricing: Pricing available upon request - Reviewers Perspective "We also have a robust ALL TEXT to our patients when we have specific messages to all our patients, this is a wonderful feature that contributes to our success as a company serving our community." NG Nora Garza CEO and owner Used for 2+ years We analyzed 11 verified user reviews for athenaOne to find out what actual users really think. - Key Features athenaOne's score Category average Appointment Management 4.30 4.70 category average HIPAA Compliant 4.69 4.85 category average - Screenshots ### [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** ([151 reviews](https://www.softwareadvice.com/medical/charmehr-profile/reviews/)) Average score: 73/100 Average Score: 73/100 Pros: customization of templates and forms affordability and transparent pricing Cons: lack of features for specific practices frequent technical glitches and bugs Pricing: Starting at $25.00 per month - Reviewers Perspective "Easy setup and customization, intuitive charting." SO Sarah Ouano Naturopathic Physician Used for 1-2 years We analyzed 108 verified user reviews for CharmHealth to find out what actual users really think. **Charting** Practices create personalized chart templates and manage notes, labs, and client communication. Transitioning from paper is simplified, and workflows adapt to evolving practice needs while maintaining privacy standards. **Charm** Teams handle billing, scheduling, and clinical documentation in one system. The platform’s affordability and device compatibility support small practices, and ongoing enhancements address evolving requirements. **Customization** Users design custom forms and automate intake processes to fit unique workflows. While setup may take time, ongoing adaptability supports growth and operational efficiency. - Key Features CharmHealth's score Category average Appointment Management 4.44 4.70 category average HIPAA Compliant 4.67 4.85 category average Two-Way Audio & Video 5.0 4.67 category average - Screenshots ### [Medesk](https://www.softwareadvice.com/medical/medesk-profile/) **4.6** ([116 reviews](https://www.softwareadvice.com/medical/medesk-profile/reviews/)) Average score: 72/100 Average Score: 72/100 Pros: ease of use and intuitive interface customizable templates and workflows Cons: incomplete or missing medical history features difficulty managing user access Pricing: Starting at £19.00 per month - Reviewers Perspective "It is very easy to use and is intuitive, making it user-friendly." JD José David Tavera Vega Psicólogo Used for 6-12 months We analyzed 92 verified user reviews for Medesk to find out what actual users really think. **Customer Support** Medesk’s support team responds quickly to questions and onboarding needs. Clinics benefit from chat and direct call options, and staff adapt the system for unique workflows, reducing setup friction. **Ease of Use** Staff manage daily tasks with Medesk’s straightforward interface. The platform streamlines workflows, reduces paperwork, and allows both new and experienced users to connect with patients efficiently. **Appointment Scheduling** Clinics coordinate telehealth visits and manage calendars with customizable formats. Secure patient data handling supports compliance, though high-volume clinics may encounter slowdowns and limited drag-and-drop options. - Screenshots ### [Private Practice Software](https://www.softwareadvice.com/product/506072-Private-Practice-Software/) **4.5** ([46 reviews](https://www.softwareadvice.com/product/506072-Private-Practice-Software/reviews/)) Average score: 69/100 Average Score: 69/100 Pros: ease of use and navigation customer support responsiveness Cons: unreliable email reminders frequent bugs and unresolved issues Pricing: Starting at £16.00 per month - Reviewers Perspective "Comprehensive and exceptional customer service, simple to use and straight forward would highly recommend." PS Paula Soares Practice Manager Used for 2+ years We analyzed 46 verified user reviews for Private Practice Software to find out what actual users really think. - Screenshots #### Methodology The research for the best telemedicine software list was conducted in March 2026. We evaluated data (user reviews and demand signals) from the past 24 months as of the research date. [Read the complete methodology.](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) * * * ## Popular Telemedicine Comparisons [ Carepatron vs SimplePractice ](https://www.softwareadvice.com/medical/care-patron-profile/vs/simplepractice/)[ athenaOne vs Tebra ](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/kareo/)[ RXNT vs NextGen Office ](https://www.softwareadvice.com/medical/nextgen-profile/vs/rxnt-emr/)[ Mend vs Doxy.me ](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/mend/)[ TherapyNotes, LLC vs TheraNest ](https://www.softwareadvice.com/medical/theranest-profile/vs/therapynotes/)[ Pabau vs AestheticsPro ](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/pabau/)[ Doctoralia for Specialists vs Jane ](https://www.softwareadvice.com/compare/86099-Jane-App/vs/356406-doctoralia-pro/)[ ModMed vs DrChrono ](https://www.softwareadvice.com/medical/drchrono-profile/vs/electronic-medical-assistant/) ## Send me a copy of this list to my inbox ### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you. Here's what we'll cover: [What is telemedicine software?](#Whatistelemedicinesoftware) [Telehealth vs. telemedicine](#Telehealthvstelemedicine) [Telemedicine use cases and definition](#Telemedicineusecasesanddefinition) [Telemedicine software benefits](#Telemedicinesoftwarebenefits) [Common functionality of telemedicine software](#Commonfunctionalityoftelemedicinesoftware) [Telemedicine EMRs vs. stand-alone platforms](#TelemedicineEMRsvsstandaloneplatforms) [Key considerations](#Keyconsiderations) ## Telemedicine software essentials Telemedicine tools have been in use by healthcare providers for a long time, but use of these systems increased exponentially during the COVID pandemic. Remote medical care was especially valuable during that time because people were being asked to stay in their homes, and fear of infection was at an all-time high. Thanks to these factors, providers and patients both enjoyed the benefits of using software like secure video conferencing to conduct consultations, diagnose patients, and prescribe treatments—all without the fear of spreading the virus.  Today, life has largely returned to normal, but the advantages of using remote medical tools have stuck around. Now, patients enjoy the ability to get treated for common ailments without ever having to leave the comfort of their own homes, and tools used for remote patient monitoring continue to improve patients’ quality of life. \[1\] For practices that want to start offering telemedicine services, or those looking to expand their options, the market is saturated. We have profiles for over 215 individual telemedicine products on our site, and we have published more than 2,500 user reviews of these products in the past year alone. \[2\] Most telemedicine products are priced on a subscription basis, with costs ranging from $14 for the most basic products all the way up to $350 or more for the most advanced systems. \[3\] According to our medical software advisors, Jonathan Schultz and Bobby Waldron, buyers seek telemedicine software for any number of reasons. In the past few years, says Schultz, most of the callers he’s helped have been interested in purchasing software to set up practices that are entirely telemedicine-based:  “The biggest thing we actually see in this space that’s been a change for the past couple of years is that it’s not buyers looking to add telemedicine functionality to existing systems, but rather they want to entirely build their business around telemedicine explicitly.” Regardless of your specific situation, we’re here to help. In this guide, we’ll cover the basics you need to be aware of when researching and purchasing telemedicine software. And when you’re ready, you can reach out to our advisors like Jonathan and Bobby to for more personalized guidance on which systems will fit your needs. ## What is telemedicine software? Telemedicine software is any technology that enables medical providers to diagnose or treat patients remotely using secure telecommunications tools like video chats, phone, email, etc. It’s easy to see why you should start offering telemedicine services at your practice, but it can be hard to evaluate software solutions. Do you want a system that integrates with [Electronic Medical Records (EMRs)](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/)? How do you make sure it’s HIPAA-compliant? What pricing model aligns with your budget? What the heck is a virtual waiting room? In this buyers guide, we’ll help you answer all of these questions and more so you can offer virtual consultations through a new system as soon as possible. ## Telehealth vs. telemedicine The words "telehealth" and "telemedicine" are very often used interchangeably, but there is a key difference that users should be aware of. Telemedicine specifically covers all remote tools and processes that allow doctors to see and treat patients remotely. It only refers to clinical services. Telehealth, on the other hand, includes all remote clinical and non-clinical services. For example, doctors can use telehealth to attend remote administrative meetings and participate in continued medical education. To summarize, telemedicine is a type of telehealth, but not all telehealth is telemedicine. ## Telemedicine use cases and definition Before we start talking about software, we need to address our use of the term "telemedicine," since it can refer to a variety of scenarios where health care services and information are delivered through technology. Most telemedicine software solutions focus on facilitating virtual care between patients and physicians through video conferencing and secure messaging. In order to align our Buyer’s Guide with the health IT market, we’ll also be referring to telemedicine software as technology to enable remote patient-physician interactions through online video and messages. ## Telemedicine software benefits In a [Gartner report](https://www.gartner.com/document/code/277019) from all the way back in 2015 (which is available to Gartner clients), analysts predicted that one-quarter of all care in the U.S. would be delivered virtually by 2020. \[4\] Thanks to the pandemic, though, that percentage is likely much, much higher today. In a Software Advice survey of U.S. patients 91% say they are more likely to select a medical provider who offers telemedicine services over one who doesn’t. \[5\] Because industry experts and patients both see value in this tech, you have a good chance of increasing revenue after implementing it. For example, you can expand your patient panel by seeing patients who live in rural areas and extend your office hours without adding staff or overhead costs. In addition to the financial benefits, there are clinical advantages to practicing telemedicine. Because it’s more convenient for patients to schedule a telemedicine appointment, they are more likely to seek treatment from a primary care physician or specialist. The earlier you can detect a health issue, the better chance a patient has of responding favorably to the treatment plan. Here are some additional advantages: ## Common functionality of telemedicine software You can’t just open a Skype account and expect it to meet your needs for virtual care delivery. In addition to EMR integration (which we’ll cover in detail in the next section), a telemedicine platform should offer these core functionalities: **Feature** **Description** Intended for use by medical practices HIPAA compliance is a crucial requirement for any medical software, and that includes telemedicine. You need secure communication tools that are designed to protect patient data from loss or theft. 90% of reviewers on our site rate this feature as critical or highly important. Remote treatment planning Remotely create and access treatment plans tailored to individual patients based on their symptoms. Appointment setting Patients are able to schedule telemedical appointments themselves by logging onto the system and selecting an available time slot from a calendar provided by your staff. 56% of reviewers on our site rate this feature as critical or highly important Other features are not considered “core” requirements of telemedicine software, but they are incredibly common among these types of products. They include: **Feature** **Description** Video conferencing Enables face-to-face interactions on a computer or mobile device with high quality video and audio. Some solutions also allow screen sharing and multiway video so third parties (such as caregivers or translators) can also participate in a virtual consultation. 77% of reviewers on our site rate this feature as critical or highly important Instant message chat Allows doctors to exchange text-based messages with patients in real time before, during or after an appointment. [Billing](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) Collect insurance information and process payments for each encounter. Virtual waiting room A customizable site that allows patients to wait for a digital appointment to begin. You can add pictures or videos for patients to see while they stand by. Clinical documentation Document patient encounters with digital notes and/or charts. [E-prescribing](https://www.softwareadvice.com/medical/e-prescribing-comparison/) Create and send prescriptions to a patient’s pharmacy of choice. ## Telemedicine EMRs vs. stand-alone platforms You have two main choices when it comes to telemedicine software: a stand-alone platform or an [EMR suite](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) that includes telemedicine functions in addition to other applications, such as [accounting](https://www.softwareadvice.com/accounting/healthcare-social-services-software-comparison/) or a [patient portal](https://www.softwareadvice.com/medical/patient-portal-comparison/). The easiest way to figure out which option is best for you is to determine whether it’s the right time to invest in a new EMR. If so, it makes sense to choose a system that already has telemedicine functions built-in. Maybe you’ve been planning on replacing your current EMR, or perhaps you’re [starting a new practice](https://www.softwareadvice.com/resources/new-medical-practice-checklist/). Either way, it shouldn’t be tough to build a shortlist of solutions that fit the bill. A growing number of EMR vendors are acquiring or partnering with companies that exclusively focus on facilitating telemedicine services. As a result, it’s much easier to use a single system for all your clinical services and documentation needs without having to do duplicate data entry. Pricing for this kind of setup is [significantly different](https://www.softwareadvice.com/resources/emr-pricing-explained/) from vendor to vendor. Cost estimates will largely depend on the size of your practice and [how many applications](https://www.softwareadvice.com/resources/medical-needs-cycle/) you want to include in your software suite. Since it’s possible to update health records seamlessly, telemedicine-enabled EMRs are best for practices that plan to offer virtual consultations to existing patients. However, even though that’s the desirable route, it doesn’t totally exclude practices hoping to attract new patients online through the telemedicine software (more details about that scenario below). **Examples of telemedicine EMRs:** - Allscripts - [Cerner](https://www.softwareadvice.com/medical/cerner-powerchart-profile/) - [Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) - [PrognoCIS](https://www.softwareadvice.com/medical/prognocis-bizmatics-profile/) - iSalus - [AdvancedMD](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/) Practitioners who are happy with their current EMR solution can always check with their vendor to see if the company now offers a telemedicine module or easily integrates with a third-party telemedicine solution. Keep in mind additional fees may apply for the added module. The alternative is investing in a stand-alone telemedicine platform that may not interface with your EMR. That’s totally OK in many cases. Most stand-alone platforms allow you to schedule, bill and request medical histories from patients, so you don’t need an integrated EMR or [practice management system](https://www.softwareadvice.com/medical/practice-management-software-comparison/) for any of that. Some stand-alone platforms even attract patients for you. Here’s how it works: Patients sign up for a virtual appointment with the first available doctor on the telemedicine platform and then they’re matched with you or another provider on the same platform. In this model, practitioners serve as [independent contractors](https://www.healthcarelawtoday.com/2015/07/07/telemedicine-providers-are-my-doctors-employees-or-independent-contractors/) who are paid a percentage of whatever the patient pays per visit. That service is optional for some stand-alone telemedicine systems, so the cost of ownership will again vary significantly from vendor to vendor. However, many systems charge a monthly subscription fee per physician for access to the software. **Examples of stand-alone telemedicine software:** - American Well - Teladoc - eVisit - Doctor on Demand - Doxy.Me - WeCounsel ## Key considerations Here are some important factors to think about before you implement a telemedicine solution: **HIPAA compliance.** The Health Insurance Portability and Accountability Act (HIPAA) is a series of mandates that protect patient records against unauthorized access. You’re off to a good start if you’re evaluating telemedicine solutions that have the security protocols we described in our features table above, but that’s just the first step to achieving HIPAA compliance. In order to safeguard patient privacy and security while abiding by the law, you need to conduct a risk assessment. That is an overview of your current security measures and potential vulnerabilities. What kind of practice are you? According to advisor Jonathan Schultz, the size of your practice will have an impact on the type of telemedicine tools you need. “Larger practices are usually looking for something that's kind of independent of any EMR, whereas the smaller ones—your solo providers, one or two providers—really are looking for actually more kind of that full suite solution.” * * * ### About our contributors #### Author [Lisa Morris](https://www.softwareadvice.com/resources/author/lisa-morris/) is an associate principal analyst at Software Advice, covering the healthcare and medical industry, with a focus on technologies impacting independent practices and mental healthcare, such as electronic medical records and practice management tools. Lisa’s research and analysis is informed by more than 15,000 authentic user reviews on Software Advice and over 20,000 interactions between Software Advice software advisors and medical software buyers. Lisa also regularly analyzes market sentiment by conducting surveys of medical practitioners and administrators so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services. She presented her research on medical wearable devices at the 2022 Sensors Summit in La Jolla, California, and also appeared on the Health Innovation Matters podcast with Logan Plaster. Her work has been featured in multiple publications, including Becker’s Hospital Review, Healthcare IT News, and AP News. #### Editor [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) is a content editor at Software Advice. A former content analyst, Caroline has, for the past five years, built, written and edited research reports about technological trends, opportunities, and challenges with a SMB audience in mind. Her content has been featured in French Tier 1 media including Le Monde, L’Express and Le Figaro, among other publications. Her previous experience as a graphic designer, translator and LQA specialist in various industries converged into a skill set that allows her to create compelling content about today’s business matters. Caroline’s personal interests include literature and art and she has a passion for Albert Camus, graphic novels and drawing. #### Advisors **Jonathan Schultz** is a senior advisor. He joined Software Advice in 2014 as a software advisor, and is based in Austin, TX. As part of the software advisor team, Jon helps medical and legal professionals who are seeking case management, document management, medical billing, and inventory software. He provides a short list of personalized technology recommendations based on budget, business goals, and other specific needs.  Jon’s favorite part of being a software advisor is helping buyers understand and navigate the software search process—he enjoys demonstrating that a software search does not need to be complicated or intimidating. **Bobby Waldron** is a senior advisor. He joined Software Advice in 2019, and he is based in Austin, TX. Bobby works directly with small-business leaders to connect them with best fit software providers. He assesses the technology needs of small businesses seeking medical and telemedicine software through one-to-one conversations and provides a short list of potential matches.  His favorite part of being a software advisor is helping buyers create realistic expectations of the software market. * * * ### Sources 1. [Here's What We Know About Telemedicine in the Future](https://www.softwareadvice.com/resources/future-of-telemedicine/), Software Advice 2. Software Advice reviews data: Software Advice reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past year as of the production date. [Read the complete methodology](https://www.softwareadvice.com/resources/buyers-guide-methodologies/). 3. Software Advice software pricing data: Only products with publicly available pricing information and qualified software products within the category, as of November 29, 2023, are included in the pricing analysis. [Read the complete methodology](https://www.softwareadvice.com/resources/buyers-guide-methodologies/). 4. [Extending the Reach of Healthcare Delivery With Virtual Care](https://www.gartner.com/document-reader/document/3146219), Gartner 5. [Everything Is Remote, Even Healthcare—Why Telemedicine Is Still the First Choice for 91% of Patients](https://www.softwareadvice.com/resources/state-of-telemedicine/), Software Advice ## Telemedicine FAQs - What are three different types of telemedicine? The three different types of telemedicine software are synchronous, asynchronous, and remote patient monitoring (RPM). Synchronous telemedicine involves real-time communication between a doctor and a patient. Asynchronous telemedicine, also known as store-and-forward telemedicine, allows healthcare providers to collect medical data (such as images) and send it to a provider for evaluation at a later time. RPM involves the use of digital technologies to collect health data from individuals and electronically transmit that information securely to providers for assessment. - What technology does telemedicine use? To engage with patients remotely via telemedicine, providers can use designated telemedicine software that will include features like secure video conferencing tools, asynchronous messaging portals, and patient scheduling. Providers can also find telemedicine software bundled together with some medical practice management suites if they prefer an all-in-one solution. - What is the most used telehealth platform? According to our analysis of products with high market demand and reviews, [Praxis EMR](https://www.softwareadvice.com/medical/praxis-profile/) had the highest overall rating from verified reviewers on Software Advice. [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) was rated the best for SMBs with 1-25 providers, and [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) was rated the best free version. - What is a telemedicine system? A telemedicine system is software designed to deliver healthcare services remotely. It allows healthcare providers to diagnose, treat, and monitor patients without requiring them to be physically present. Generally, telemedicine software uses secure video conferencing software to allow patients and doctors to conduct consultations on camera. Sometimes these systems allow for phone calls or secure messaging as well. - How much does a telemedicine platform cost? Most telemedicine products are priced on a subscription basis, with costs ranging from $14 per month for the most basic products all the way up to $350 or more for the most advanced systems. Pricing will vary according to the size of your practice, the volume of patients you see, and the number of applications you want included in the system. ## Related Telemedicine Software - [Hospital Management Software](https://www.softwareadvice.com/hospital-management/) - [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) - [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) - [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) - [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/) - [Patient Portal Software](https://www.softwareadvice.com/medical/patient-portal-comparison/) - [Remote Patient Monitoring Software](https://www.softwareadvice.com/remote-patient-monitoring/) - [Revenue Cycle Management Software](https://www.softwareadvice.com/medical/revenue-cycle-management-comparison/) - [Veterinary Software](https://www.softwareadvice.com/veterinary/)