Hey there, I’m Ankita Singh, Content Writer for Software Advice. I’m here to help you connect to useful information about customer experience, CRM, and project management. I’m curious to see how technology is revolutionizing our lives every day. I’ve studied English Literature and have experience in curating content on a variety of topics. I live in Faridabad, India. When I’m not writing, I can be found enjoying food with my friends or telling them stories about my travels.


What’s the Difference Between CRM and Marketing Automation Software?

Feb 22, 2021

Don’t blindly invest in a CRM or marketing automation tool. Know their features and benefits before you decide which one to purchase.


4 Must-Have Retail POS Software Features to Boost Business Efficiency

Feb 11, 2021

POS software can take your business to the next level but only if you know which features to watch out for. Know these must-have features that boost efficiency!

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A Guide to Data Visualization and Free Data Visualization Tools

Jan 12, 2021

I’ve been thinking about storytelling a lot lately. It’s because I am always looking for ways to weave stories into my articles to make them more engaging for you. If I don’t, you’ll either leave this page unfinished or not retain anything I’ve said. It’s much the same for your business meetings. Think about it: […]

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A Beginner's Guide to Collaboration and Popular Collaboration Tools

Nov 13, 2020

5 popular collaboration tools to simplify communication and increase engagement for your team. Learn the benefits of collaboration tools for your business.


Best Practices You Can Learn From Successful Customer Experience Examples

Nov 11, 2020

Explore the best practices to boost customer experience to retain and acquire customers. Customer experience acts as a differentiator for your brand amidst competition.


A Beginner’s Guide to Customer Service and Popular Customer Service Tools

Nov 5, 2020

5 popular customer service tools to keep your customers happy, turn satisfied customers into loyal brand advocates, and boost your revenue.

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3 Ways To Collect Feedback From Employees for Software Selection

Jul 9, 2020

Leverage these 3 ways to collect feedback from employees on software search. Ensure that the tool you purchase meets their needs as well as expectations.

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3 Best Asana Alternatives for Project Management

Jun 29, 2020

To help you in your search for project management software, we compiled a list of three top-rated alternatives to Asana based on Software Advice user reviews.

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Top 3 Free Video Interviewing Software for Recruiters

May 27, 2020

Video interviewing software helps recruiters conduct remote interviews. Use these free tools to save time and candidate travel costs.

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How Getting a Small-Business Loan Is Made Easier With the EIDL Program

Apr 23, 2020

Small businesses create two-thirds of net new jobs in the U.S. They also contribute a whopping 44% to the overall U.S. economic activity. However, these figures, just like everything else, have taken a hit due to the COVID-19 pandemic. To restore some order and repair damages, the Coronavirus Aid, Relief, and Economic Security (CARES) Act […]