Using CRM software to manage customer data instead of manual methods leads to better customer experiences, better data analytics, and increased client retention due to better customer data management.
When it comes to choosing a vendor, customer support should be top of mind. Knowing how quickly they respond to questions or concerns, how they let you know about their new functionality, or what kind of service you get for the price you pay are all important to know before signing on to use their […]
Find out how to increase brand loyalty by using these 6 tips to transform your customer service from reactive to proactive.
Discover the importance of tenant satisfaction surveys. We surveyed tenants and landlords to find out the best questions to ask.
This article discusses five Microsoft Dynamics CRM industry solutions.
This article will help you decide if you need CRM software or a more specific customer service platform.
This article defines marketing automation and lays out some marketing automation best practices for making the most of your CRM software.
This article goes over how Salesforce uses AI to enhance its CRM platform.
This article defines CRM machine learning, and then discusses the three biggest benefits of CRM machine learning.
Predictive lead scoring functionality is becoming increasingly common in CRM solutions. Find out what predictive lead scoring is and how it can help your business.