# Blog Author Source: https://www.softwareadvice.com/resources/author/danielharrissoftwareadvice-com --- 1 million+ businesses helped. Get advice Get Free Advice ### [What Is Cohort Analysis?](https://www.softwareadvice.com/resources/what-is-cohort-analysis/) May 17, 2017 A “cohort” is simply a group of people who are similar in some way. Etymologically, the word “cohort” was originally applied to a Roman military unit: These gentlemen have something in common… (Roman soldiers by Matthias Kabel is licensed under CC BY 3.0)   While there are probably some unfortunate marketing departments churning out content ... * * * ### [3 Ways to Keep Your VoIP Service From Going Down With the Internet](https://www.softwareadvice.com/resources/3-ways-to-keep-your-voip-service-from-going-down-with-the-internet/) Apr 27, 2017 Since it was first introduced in 1995, voice over Internet protocol (or VoIP) telephony has become increasingly popular among businesses due to its ability to lower costs and provide greater flexibility. But there is one possible drawback to switching to VoIP that must be considered: the potential loss of phone service due to Internet failure. ... * * * ### [Techniques for Data Cleaning and Integration in Excel](https://www.softwareadvice.com/resources/excel-data-cleaning-integration-techniques/) Mar 30, 2017 So you’ve recently discovered that your job title should actually be “data janitor.” Welcome to the exciting world of digital business! I’ve spent years scrubbing various types of data in Excel, from market research surveys to exports from CRM and web analytics platforms. In this article, I’ll share some tricks I’ve learned along the way, ... * * * ### [A Guide to the Easiest and Most Effective Twilio Integrations](https://www.softwareadvice.com/resources/twilio-integration-guide/) Mar 8, 2017 The subject of Twilio integrations is complex, because unlike traditional communications systems, Twilio is built to be integrated. This is why Twilio has been saddled with the unwieldy “cPaaS” acronym (for “communications platform as a service”). But what the heck is cPaaS exactly? It sounds more like some ominous government agency than a cloud service. ... * * * ### [What Is Text Analytics? We Analyze the Jargon](https://www.softwareadvice.com/resources/what-is-text-analytics/) Oct 3, 2016 Market researchers, software vendors and bloggers like to hype up the radical newness of advanced analytics technologies. Sometimes, you’d think we were on the eve of putting Skynet into production. But text analytics is pretty much as old as the technology of language itself. Traditionally, people just called it “reading.” Text: A legacy technology (untitled ... * * * ### [What Is Data Blending, and Which Tools Make It Easier?](https://www.softwareadvice.com/resources/what-is-data-blending-tool/) Aug 25, 2016 In the past, business analysts could be measured by their ability to coax multiple data sources to play nicely. Now, the complexity and volume of the data you’re blending often reflect more on the quality of your software than your SQL heroics or status as an Excel jockey. Of course, knowledge of SQL and advanced ... * * * ### [What Is A Session Border Controller (SBC)?](https://www.softwareadvice.com/resources/what-is-an-sbc/) Jun 7, 2016 You thought the switch to VoIP would be easy…and then you found out you need a session border controller (SBC) to secure your Session Initiation Protocol (SIP) trunk. If you don’t have an extensive background with voice networking, you’re probably scratching your head and asking yourself just what an SBC is. SBCs are absolutely crucial ... * * * ### [What Is A PBX System?](https://www.softwareadvice.com/resources/what-is-a-pbx-system/) Jun 3, 2016 At first glance, you might think that the image below is a grainy, black-and-white photograph of a server farm, a common symbol of the modernity of cloud computing. Actually, it’s nearly 100 years old: “Secondary Lineswitches,” p. 113 of Automatic Telephony by Arthur Bessey Smith (1921)   Though modern phone systems now connect calls through ... * * * ### [What Is SIP Trunking?](https://www.softwareadvice.com/resources/what-is-sip-trunking/) Apr 15, 2016 The business phone system market is saturated with jargon that makes simple phone service sound like some kind of alien technology. One of the worst offenders is Session Initiation Protocol (SIP) trunking. While this obnoxious term sounds like it could be related to astrophysics, it’s really just a name for an internet-based replacement for traditional ... * * * ### [Should Your Food Distribution Business Use FEFO Warehouse and Inventory Software?](https://www.softwareadvice.com/resources/fefo-warehouse-software-food-distribution/) Dec 31, 2015 Many food distributors rely on for inventory management. An alternative method is first-expired, first-out (FEFO), in which the products closest to expiration in your inventory are shipped first. FIFO is a simpler method, and is a more common capability of warehouse and inventory management software. So, why should a food distributor make the switch to ... * * *