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Should Your Primary Care Practice Join an ACO?

Lauded by the Obama administration as a way to save money and provide better care to patients, and so far untouched by Republican attempts to repeal and replace the Affordable Care Act (ACA), Accountable Care Organizations (ACOs) are becoming increasingly popular: the number of ACOs has risen from just 32 in 2011 to over 500 […]

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Manage Your Basecamp Projects Like 37signals

Note: This piece was written when 37Signals was the parent company responsible for creating Basecamp. As of February 2014, 37Signals is now just known as Basecamp. If anyone knows project management, it’s 37signals. The web-app firm behind Basecamp (a tool that’s been used to manage over 8 million projects), 37signals is renowned for its customer-centric […]

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How to Empower Your Customer Service Reps

Virgin America is well-known for being the first airline to offer fleetwide Wi-Fi, touch-screen in-flight entertainment and mood lighting its planes. But above all, Virgin prides itself on one thing: exceptional customer service. In fact, it has been named “Top Domestic Airline” in the Travel + Leisure World’s Best Awards readers’ survey every year since […]

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Should You Get a Health Care MBA? The Experts Weigh In

Private practice physicians have to wear two hats: they must provide quality care to patients while also running a profitable business. While large hospital systems often have business administrators handling the commercial side of things, at smaller practices, this responsibility tends to fall to the doctors. However, most physicians don’t have formal training in business […]

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Recruiting Best Practices From Today’s Hottest Startups

Startup companies have to make every hire really count. For most, staff numbers and budget are limited, and growing the business is of the utmost importance. Startups also tend to pride themselves on having bold and distinct company cultures. As a result, they often use unique and innovative tactics to find quality candidates when recruiting […]

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What Gen Y Really Wants

Today’s recent college grads and younger professionals represent “Generation Y (Gen Y),” also known as “Millennials.” In the U.S., this generation’s employment patterns contrast with those that came before. The “Greatest Generation” primarily sought stability, only changing jobs a few times in their lives. The “baby boomers” and “Generation X” became more restless, holding an average […]

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Software Advice Glossary

This software glossary is intended to help prospective buyers understand key software terms about licensing, deployment, the difference between applications and features and more in order to aid in the process of evaluating new systems. To learn more, visit our website or call us for a Free FastStart Consultation: (888) 234-5187. Licensing Models: Perpetual vs. Subscription A […]