Lisa Hedges is an associate principal analyst at Software Advice, covering healthcare tech and business trends. She presented her research on medical wearable devices at the 2022 Sensors Summit and has appeared on the Health Innovation Matters podcast with Logan Plaster. Her work has been featured in publications including Becker’s Hospital Review, Healthcare IT News, and AP News.


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25% of Patients Have Skipped Paying Other Bills or Buying Essentials in Order To Pay Surprise Medical Bills

Oct 19, 2022

The No Surprises Act went into effect in January 2022 to implement protection for patients against surprise medical bills for out-of-network care. Here’s why it matters for providers.


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Supply Chain Crisis Continues To Threaten Quality of Care as Providers and Patients Struggle To Access Meds and PPE

Oct 3, 2022

The supply chain crisis is affecting healthcare providers and patients in major ways. We conducted this survey to understand what those challenges are, and how providers can overcome them.


New Medical Practice Checklist: How To Get Started

Oct 3, 2022

If you’re opening a new medical practice, you have a lot of things to do before seeing your first patient, and you don’t want to skip any of these steps.


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How To Strengthen Your Healthcare Data Security With Software

Sep 27, 2022

Data security is more important than ever as patients opt to digitize their healthcare experiences. Here’s how practices can protect themselves and their patients’ data.


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Everything Is Remote, Even Healthcare—Why Telemedicine Is Still the First Choice for 91% of Patients

Sep 15, 2022

In this report, we’ll learn how patients feel about telemedicine, how the pandemic affected adoption rates, and what the future of this technology looks like.


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96% of Adults Say Technology Has Helped Them Fill and Manage Prescription Medications

Aug 16, 2022

Emerging business models are disrupting the pharmacy market. This survey explores how helpful these online pharmacies actually are to patients.


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65% of Nursing Homes Report Poor Health Outcomes From Staff Shortages—Internal Hiring Could Be the Key to Retaining Talent

Jul 19, 2022

Among the national shortage of healthcare workers, nursing homes and elderly care facilities are some of the hardest hit specialties. This article explores options to combat reduced staff.