Steven Coufal leads the SEO efforts for our Digital Markets brand. He has done a variety of marketing and content work over the years with Gartner, including covering the PR needs for our Customer Service and Help Desk software markets.


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Don’t Overpay: What to Know About Help Desk Software Prices in 2022

Feb 9, 2022

Don’t let hidden expenses eat through your budget. This helpful pricing guide shows you what to expect.


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Don’t Overpay: What to Know About EMR Software Prices in 2022

Jan 4, 2022

Don’t let hidden expenses eat through your budget. This helpful pricing guide shows you what to expect.


Don’t Overpay: What to Know About VoIP Software Prices in 2022

Jan 3, 2022

Don’t let hidden expenses eat through your budget. This helpful pricing guide shows you what to expect.


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How Much Does LMS Software Cost in 2021? Hidden Costs & Breakdown

Oct 28, 2019

Don’t let hidden expenses eat through your budget. This helpful pricing guide shows you what to expect.


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How to Assess Business Intelligence Vendor Viability – Free Download!

Jul 13, 2016

Before you buy new software, it’s essential to make sure the software vendor is both financially stable and strategically viable. This straightforward guide outlines the biggest risks you face when partnering with a new software vendor. You’ll learn how to: Assess a vendor’s financial viability Ensure a vendor is strategically viable Avoid companies that are likely to go out ...


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10 Step Guide to Selecting the Right BI Software – FREE Download

Jul 13, 2016

This straightforward tutorial presents the 10 easy steps you should follow to select the right business intelligence (BI) software. Follow this simple advice and you’ll save weeks of research and avoid countless mistakes. You’ll be able to: Follow a smart, efficient process for BI software selection Avoid the biggest mistakes most buyers make Stay in ...


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Medical Software Buyer Toolkit

Apr 11, 2016

This comprehensive Excel toolkit highlights the core features you should consider when determining which ones you need in a new medical solution. It includes a detailed definition of common medical software features and a side-by-side comparison matrix you can use to rate how different software systems compare to one another based on each feature. This tool will help you: Understand ...


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Medical Software Feature Checklist

Apr 11, 2016

This interactive Excel checklist features a tool to help you determine which core features to consider when determining your medical software requirements. It includes a detailed definition of each feature and a side-by-side comparison matrix that allows you to rate medical software systems by the features they offer to help you narrow down the options. This resource will help ...


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How to Assess Human Resources (HR) Vendor Viability – Free Download!

Mar 30, 2016

This straightforward guide outlines the biggest risks you face when you partner with a new software vendor. Before you purchase a solution, it’s important that the vendor is both financially stable and strategically viable. After reading this guide, you’ll be able to: Understand how to assess vendors’ financial viability Ensure the vendor you chooose is strategically viable Avoid choosing a ...


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10 Step Guide to Selecting the Right HR Software – FREE Download

Mar 30, 2016

This straightforward tutorial breaks down the ten simple steps you should follow to select the right HR software. Following this simple advice can help you save weeks of time and money searching for a new solution. With this guide, you’ll be able to: Follow a smart, efficient process for software selection Prioritize your top software ...