7 Best EMR Software Solutions

By: Ashish Upadhyay on December 13, 2022

Are you a small-practice healthcare provider or an independent medical practitioner managing patient records and scheduling appointments all by yourself? If yes, then you already know that this process takes up precious time you can spend attending to patients and providing quality care. 

If you’re stuck in such a situation, it's time to get your hands on an electronic medical record (EMR) system. EMR software, also known as electronic health record (EHR) software, can help your small practice maintain and access patient histories, share diagnosis reports and test results online, and automate patient scheduling. 

We highlight, in alphabetical order, the seven best EMR software products for medical practitioners based on verified software reviews. Read more.

Check out the complete list of EMR tools in Software Advice's software directory.

best EMR software

1. EHR YOUR WAY: Sets up auto-billing for patients

EHR YOUR WAY is a web-based substance abuse and mental health EHR system that helps manage patient intake, medical records, appointment scheduling, and medical billing. It converts paper-based patient forms into electronic copies for easy storage.

The software provides a portal that lets you schedule online consultations for individual patients or groups of patients. It also allows you to check patients’ health insurance eligibility by assessing their healthcare records.

Product features of interest*: 

  • Activity dashboard: Provides an activity dashboard for you to view patient schedules, prescriptions, payment status, and more.

  • Calendar management: Allows you to schedule patient visits and plan recurring visits.

  • HIPAA compliant:Maintains Health Insurance Portability and Accountability Act (HIPAA) compliance by following regulatory guidelines and safeguarding patient information.

  • Patient records management: Manages patient records by organizing and storing them in a centralized repository.

  • Medical billing: Lets patients pay you directly from the software portal, and allows you to generate real-time payment reports. 

Starting price: Contact the vendor for custom quotes.

Customer support options: Chat, email, and phone.

EHR YOUR WAY

EHR YOUR WAY

4.82 out of 5 stars

214 reviews
Patient scheduling in EHR YOUR WAY

Patient scheduling in EHR YOUR WAY (Source)

2. Innate: Sends EoB statements to insurance providers 

Innate is a web-based EHR software solution that helps your medical practice manage patient schedules; view, store, and share patient documents; and send explanation-of-benefits (EOB) statements to insurance providers. 

The software provides an integrated calendar that lets you plan appointments and add patient notes. It also offers an online portal for patients to submit their medical information, view reports, and make payments.

Product features of interest*:

  • Claims and EOBs: Submits patient claims and EOB statements to insurance providers along with medical bills.

  • Medical billing and payment processing: Creates invoices for patients after consultation and helps process payments through a built-in portal.

  • Accounting: Helps manage invoices and track financials for your practice. 

  • Patient charting: Creates patients’ charts based on their diagnosis.

Starting price: $199 per month

Customer support options: Chat, email, and phone.

Innate

Innate

4.74 out of 5 stars

31 reviews
adding patient notes in Innate

Adding patient notes in Innate (Source)

3. Jane: Provides a payment portal for patients

Jane is a web-based practice management solution that offers a built-in dashboard for patients to view and choose the services you offer.

The software lets you create a centralized database of patient records and charts. You can even add photos and videos to track patients’ progress. You can also set up role-based access permissions to restrict certain users from viewing, editing, or deleting patient information.

Your patients can make payments online, store their credit or debit card details for future visits, and receive invoices via email. Jane has a mobile application for iOS and Android devices. 

Product features of interest*: 

  • Healthcare compliance: Complies with HIPAA guidelines to safeguard your patients’ information.

  • Patient management: Schedules patient visits and sends notifications to waitlisted patients of consultation openings.

  • Patient records management: Manages patient records and provides a search dashboard to find specific health records.

  • Booking confirmation: Sends email and SMS notifications to patients upon booking confirmation. 

Starting price: $79 per user per month

Customer support options: Chat, email, and phone.

Jane

Jane

4.85 out of 5 stars

274 reviews
Dashboard in Jane

Dashboard in Jane (Source)

4. Medesk: Sends automated follow-up reminders

Medesk is a web-based EMR solution that helps your medical practice schedule appointments and maintain a centralized dashboard of patients’ health records.

The software sends automated follow-up reminders to patients. It offers a built-in feedback form to receive patients’ feedback on service quality. It integrates with multiple third-party calendar management and payment applications to simplify appointment scheduling and payment processing.

Product features of interest*:

  • E-prescribing: Lets you create digital prescriptions and share them directly with pharmacies via email or SMS.

  • Appointment scheduling: Helps schedule patient appointments by integrating with your calendar. 

  • Self-service portal: Offers a self-service portal for patients to access their medical records, prescriptions, reports, etc. 

Starting price: $28 per month (billed quarterly)

Customer support options: Chat, email, and phone.

Medesk

Medesk

4.65 out of 5 stars

69 reviews
scheduling dashboard in medesk

Scheduling dashboard in Medesk (Source)

5. Nimbo: Sets an online price list for services offered

Nimbo is a web-based patient management solution that helps you set up patient visits, create e-prescriptions, and send them directly to pharmacists after consultation. You can also remotely connect with patients via video conferencing.

The built-in chat feature allows you to interact with patients and share notes, photos, or videos. The software integrates with multiple third-party payment and video conferencing applications. It has a mobile app for Android and iOS devices.

Product features of interest*

  • Medical template library: Offers a library of pre-built templates for medical reports that you can use as is or customize per your needs.

  • E-prescriptions: Helps you create digital prescriptions and share them directly with pharmacies via email or SMS.

  • Patient scheduling: Lets you schedule online or in-person appointments and send patient reminders through email, SMS, or WhatsApp.

  • Accounting: Manages accounts receivable, billing, and inventory for your practice, and lets you publish an online price list of the services you offer.

Starting price: $7.99 per user per month 

Customer support options: Chat, email, and phone.

Nimbo

Nimbo

4.76 out of 5 stars

42 reviews
Managing income statements in Nimbo

Managing income statements in Nimbo (Source)

6. PhraseExpander: Offers multiple diagnosis templates

PhraseExpander is web-based data entry software that lets you capture and share notes with patients and staff members. It allows you to store patient details, such as contact information, and add custom fields in forms to get specific information about a patient’s history or previous diagnoses. 

Its SmartComplete feature provides relevant suggestions to autocomplete phrases or terms as you type. This helps minimize the chances of errors in patient records and speed up your consultations.

Product features of interest*:

  • Text expansion: Stores the medical phrases you type often for quick access.

  • SmartComplete: Provides relevant suggestions to autocomplete phrases or words as you type.

  • Quick Find: Offers a search bar to quickly find and retrieve specific information from within documents.

  • Template management: Stores multiple report templates that you can choose from when creating medical reports.

Starting price: $79 per user (one-time license purchase)

Customer support options: Chat.

PhraseExpander

PhraseExpander

4.82 out of 5 stars

136 reviews
Editing a prescription in PhraseExpander

Editing a prescription in PhraseExpander (Source)

7. Praxis EMR: Uses AI to analyze past cases and find commonalities

Praxis EMR is a web-based EMR system that uses artificial intelligence (AI) to automate e-prescribing, lab integration, workflow creation, and reports generation.

Its concept processing functionality uses AI to analyze historical patient data to identify the types of patients you deal with the most. Whenever you consult a new patient, it presents, based on the AI analysis, the closest previous encounter and instantly generates the previous diagnosis, patient instructions, procedure reports, etc. 

Praxis EMR has a mobile application for iOS and Android devices. 

Product features of interest*:

  • Compliance tracking: Maintains HIPAA compliance and ensures patient information is protected.

  • Data mining tool: Runs queries and finds patient data around it. Once found, it lets you extract the data in the form of reports.

  • Appointment scheduling: Helps schedule patient appointments by integrating with your calendar. 

  • E-prescribing: Lets you create digital prescriptions and share them directly with pharmacies via email or SMS.

  • Billing integration: Integrates with third-party billing applications and provides a secure and stable connection during payment processing to reduce errors. 

  • Patient portal: Allows you to share customized diet and medical plans with patients, get consent forms filled, and answer online queries.

Starting price: Contact the vendor for custom quotes.

Customer support options: Chat, email, and phone.

Praxis EMR

Praxis EMR

4.98 out of 5 stars

166 reviews
Lab report in Praxis EMR

Lab report in Praxis EMR (Source)

How much does EMR software cost?

Most EMR solutions on the market are priced on a per-month basis and can be divided into three pricing tiers based on their starting prices. 

Price ranges*:

  • $7.99 - $15

  • $16 - $69 

  • $69+ 

*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on November 28, 2022. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products.

Hidden costs associated with EMR software

The above list summarizes pricing for the base plans of most products. An enterprise or a premium EMR system that is priced higher may include additional features such as reports scanning and online care portals.

However, even the base plans of EMR tools may have some hidden costs such as charges for additional user seats or software training fees for your team. You may also find hidden costs associated with software customization requests such as adding note templates with custom fields for your medical practice.

How to choose the best EMR software for your medical practice

Here are some considerations to keep in mind when evaluating EMR software options for your small practice:

  • Look for built-in communication functionality. Most EMR software platforms have a built-in patient portal and chat feature to help you communicate with patients. Such features simplify communication for your practice and help improve the quality of patient care you offer. When looking at options, ask vendors whether their software provides these or similar features.

  • Assess implementation and ease of access. The EMR solution you choose should be easy to set up so your administrative staff can quickly learn how to use the software for scheduling consultations and creating patient charts, among other tasks. When evaluating EMR software options, choose one that is user-friendly and easy to implement within your practice. 

  • Check for integration capabilities. An ideal EHR system should integrate with third-party apps such as video conferencing and payment processing to help you set up remote consultations and process payments. Additionally, integration with clinical laboratory systems will allow your healthcare organization to access medical data for better patient care. Ask vendors whether their software supports these integrations.

Common questions to ask vendors when buying EMR software

These are some common questions you can ask EMR software vendors:

  • Does your software offer an online portal to increase patient engagement? 

An ideal EHR software solution should provide a patient portal that offers online chat functionality to help patients consult physicians and a dashboard to help them view their medical reports. Such features help increase patient engagement and are crucial for your medical practice. 

  • Is your software HIPAA compliant? 

The EMR system you shortlist should comply with HIPAA regulations to offer a secure environment for storing and managing patient records. HIPAA compliance is a must for any EMR system you purchase for your healthcare organization.

  • What customer support options does your software offer? 

Technical software issues are common, and it's always a good idea to check the availability of robust customer support options, such as live chat, email, and phone support, before investing in any EMR software.


Methodology

To be considered for this list, products had to:

  1. Have at least 20 unique product reviews published on Software Advice within the past two years, with an average rating of 3.0 or higher, as of November 28, 2022. We selected the seven products with the highest ratings to feature in this article.

  2. Meet our EMR software market definition: “EMR/EHR software automates the clinical operations of healthcare providers. It allows medical professionals to create, store, update and share digital patient charts, histories, medications, test results and more."

We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic or leads, this has no influence on our methodology.

Products evaluated for the pricing calculation were taken from Software Advice’s EMR software directory

*Product features have been highlighted based on the features available on the vendor website as of November 28, 2022.