The 3 Best-Reviewed Facilities Management Systems

By: on January 19, 2016

There are a multitude of software options available to assist facilities managers. Whether you manage buildings in the healthcare, manufacturing or education industries, it can be overwhelming to determine the best fit for your specific needs.

Choosing the right system is important, as it can help you:

To help guide your search, we’ve highlighted what software users view as the three best facilities management software solutions, based on real Software Advice user reviews.

We also explain what makes these products a good fit for various types of users.

Overall average rating: 4.6/5

System overview: Older systems were a complex maze of fields and options. Facilities Management eXpress (FMX), on the other hand, is described by reviewers as intuitive and easy to use.

Several users praise the layout, which makes it simple to submit maintenance requests and view asset data on mobile devices. And the system’s calendar-based interface gives maintenance personnel an overview of upcoming tasks to ensure important work is completed on time.

The calendar view in Facilities Management eXpress shows color-coded tasks by date

What software users say: “FMX is very user-friendly! The ease and functionality of the software dramatically streamlined archaic paper processes and human-resource time for our school district. The customer service, attention to detail and willingness to problem-solve solutions is first-class. … I would recommend this product to others without hesitation.” -Michael Sawyers, New Albany Plain Local Schools

How this system helps facilities managers: The screenshot above shows the calendar grid. This gives a clear overview of all tasks due each day so managers don’t lose track of important jobs. Also, the navigation bar is always visible on the left side of the screen—allowing users to find information or applications from anywhere in the system more quickly.

Overall average rating: 4.4/5

System overview: eMaint has offered maintenance solutions for nearly 30 years—and its latest version of eMaint CMMS boasts a wealth of functionality. The system includes core work order, asset and inventory management features, as well as reporting tools to help users identify maintenance trends.

eMaint users can also keep problems at bay with preventive maintenance scheduling, and can even prevent failures with predictive maintenance capabilities.

eMaint allows users to schedule preventive maintenance based on a date or meter readings

What software users say: “The preventative maintenance features of this software are awesome! We are continuously finding more ways in which this program can be utilized. The multiple search filter options are fantastic, giving you several ways to search for a particular piece of information.” -Wayne Long, Plano Sports Authority

How this system helps facilities managers: eMaint’s solution is flexible enough for both maintenance and facilities managers to use.

With multiple ways to schedule preventive and predictive maintenance tasks, the system will generate work orders and notify the appropriate worker on a predetermined date or when a fixed meter-reading threshold is reached. This reduces unplanned machine downtime, since maintenance staff is alerted before every scheduled task.

Overall average rating: 4.1/5

System overview: Infor’s Enterprise Asset Management (EAM) system allows users to manage the entire life cycle of assets. Preventive maintenance planning and forecasting helps you spot problems before they lead to costly machine downtime.

The system’s dashboard view offers a look at key performance indicators (KPIs) at a glance. What’s more, Infor offers versions of its software tailored to the needs of various industries.

Infor EAM’s dashboard shows important KPIs and work-order statuses in one place

What software users say: “The product has been designed to meet your needs across multiple industry verticals. It’s user-friendly for both the end users and IT, and it has the capabilities and functionality to be set up and configured around your specific workflow standards and best practices.” -Bill Miller, Des Moines Wastewater Reclamation Authority

How this system helps facilities managers: Besides its broad functionality, an attractive aspect of Infor EAM is that it comes in specialized versions for users in different industries. Facilities management professionals in manufacturing, healthcare, hospitality, government and oil and gas verticals can each get a system with the tools they need.

The healthcare version, for example, offers advanced regulatory compliance tracking to keep organizations prepared for Joint Commission audits.

To determine the products featured in this article, we analyzed reviews data submitted by actual facilities management system users to between December 2012 and January 2016. We selected products with the highest average score that had at least five reviews.


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