When you use a software program every day, the last thing you want to deal with is slow load times or it crashing constantly. But how do you know about the performance without actually buying and using the product?
User reviews are the best place to start. And with thousands of reviews posted on our site, we thought we’d give you a jump start and narrow down the top 5 business project management products with the best reviews of their performance.
Performance gauges the capabilities of the software and if the product meets and/or exceeds expectations of reliability, speed, scalability, load times, etc. We take an objective look at these reviews and have calculated a “Sentiment Score” for each product in the project management software category.
Think of the Sentiment Score as a numerical representation of how real users rate and review it. The score is a rating of how positive the comments for a product or the features of a product are. Rave reviews get a higher score, lukewarm reviews a lower score, poor reviews get a negative score—all on a scale of 1 through 10.
The 5 best-performing business project management solutions
Presented in alphabetical order, here are the top 5 products with the highest performance sentiment across all reviewed project management solutions.
|Product||Performance Sentiment Score (out of 10)|
Asana is a cloud-based project and task management solution that helps businesses manage and organize tasks and projects, communicate, and collaborate. It’s helpful for teams that handle multiple projects at one time, and it can serve companies of any size.
Users rated Asana’s performance only slightly higher than the category average, but the percent of negative comments is slim. With over 75% of the reviews praising the performance, it’s clear Asana offers a top performing product.
The Sentiment Score for Asana (out of a possible 10) as compared to all other products
Asana doesn’t currently have a native desktop app and some users commented this could improve the performance. But many didn’t say this was a full con, just something to know—which could help inform the slightly high percentage of neutral performance comments.
Click here to read some Asana reviews for yourself
Basecamp is a web-based solution, allowing users to sign in anywhere, any time, either through a web browser or through a mobile app. Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less suited for traditional project management tasks (e.g., resource planning and long-term scheduling).
Basecamp ranks slightly higher than the average positive sentiment across all other project management tools. But with the lowest percent of negative sentiments shared, it’s clear Basecamp is offering excellent performance.
The Sentiment Score for Basecamp (out of a possible 10) as compared to all other products
Basecamp is the second product to have a very small percent of negative reviews, but a good chunk of neutral ones. But don’t let this overshadow the fact that they made our top 5 list and have over 75% positive reviews regarding performance.
Check out more details in the user reviews here
ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include task assignments and statuses, alerts, and a task toolbar. Integrations include Slack and GitHub.
With a 6.5 Sentiment Score, ClickUp is clearly meeting the high-performance expectations of users. The stability during new releases and speed of integrations was a common theme in the reviews.
The Sentiment Score for ClickUp (out of a possible 10) as compared to all other products
While the vast majority of reviews are positive, there’s a roughly equal amount of neutral and negative reviews of ClickUp’s performance. Some reviewers noted Android app-specific or Chrome extension-specific pain points, but also mentioned the performance issues weren’t a constant problem.
You can read the individual reviews here
Evernote Business is a web-based business project management tool that offers project collaboration, scheduling, and task management all in one. This solution is designed to cater to businesses of all sizes.
Evernote supports multiple devices, such as laptops, tablets, and smartphones, which helps users across multiple locations stay on the same page and share project progress.
The Sentiment Score for Evernote Business (out of a possible 10) as compared to all other products
Coming in with the second highest percentage of positive reviews, Evernote Business is proven to be meeting the performance needs of current users. Some reviewers commented on slow sync times to Google Docs or the mobile app crashing, but in general even these criticisms weren’t impacting their decision to continue using Evernote.
Dive into the reviews for yourself here
Todoist is a project management solution available both for both cloud and on-premise deployment. It’s designed to meet the needs of midsize and small businesses. It’s optimized for tablets and smartphone devices via a mobile app.
Todoist has the top Sentiment Score across all other project management tools. While their sample size is on the smaller side, this shouldn’t diminish the importance of this stellar rating.
The Sentiment Score for Todoist (out of a possible 10) as compared to all other products
Todoist also comes in with the largest percentage of positive sentiments on out list at 85%. A common theme in the reviews is that Todoist releases updates very quickly and that sometimes causes a bug or two. But the vendor is quick to release the fix. Not a bad problem to have!
Want more info on Todoist? Click here
Additional resources for your software search
Our Project Management Software Buyer’s Guide has tons of info on common features, side-by-side product comparisons, and market trends you should know about.
Curious to know how users rated the customer service of project management software? Check out the Reviews Insight piece with the top 4 products here.
And of course, our expert advisors are here to help walk you through the software search. Fill out this form to get started with a quick, free consultation to narrow down your options.
To be considered for inclusion in this report, we required 20 or more unique reviews mentioning “performance” or related terms.
The products listed in this report had the highest percentage of positive mentions of performance of eligible products.
To calculate Sentiment Score, we looked at the specific mentions of performance in each review and analyzed the terms used to describe performance. We then scored each term on a scale of 1 – 10, with 10 being the most positive, 5 being neutral, and 0 being the most negative. The score for each snippet was the sum of all descriptive terms in the snippet. Snippet scores were then averaged for the product to determine average Sentiment Score for the product.
When comparing the average Sentiment Score of a product to the average score for the entire category, the product’s score was removed for accuracy.