--- title: "ChowNow Software Reviews, Demo & Pricing - 2026" description: "Review of ChowNow Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/restaurant-management/chownow-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / ChowNow Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ChowNow Review From $229-$409/month 3 plans Wondering if ChowNow is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ChowNow 4.7 [(47)](https://www.softwareadvice.com/retail/chownow-profile/#reviews) Pricing Starting at $229.00 flat rate per month ### About ChowNow ChowNow is an online ordering system, which enables restaurants to manage orders, delivery processes, customer loyalty programs and more. Professionals can gain insights into clients' histories, email addresses and other metrics from within a unified platform. ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you. ChowNow combines ordering, marketing, and operations into one platform so you can grow revenue, build relationships, and run your business on your terms. Ordering: Own every order. Keep more of what you earn. Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control. Marketing: Turn Every Order and Guest Interaction Into Repeat Revenue. Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue. Operation: Power Your Restaurant From One Place. Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place. Do you work for ChowNow? [Manage this product listing](https://www.g2.com/products/chownow-for-restaurants/claim_requests/new?auto=true) Wondering if ChowNow is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. ## ChowNow User Interface ## Popular ChowNow Alternatives Main Product ChowNow 4.7 [(47)](https://www.softwareadvice.com/retail/chownow-profile/#reviews) Ratings Breakdown - 4.77Ease of use - 4.68Value for money - 4.70Customer support - 4.38Functionality Pricing Starting at $229.00 per month Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(676)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.64Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(111)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.33Value for money - 4.56Customer support - 4.49Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3037)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.34Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [StoreKit](https://www.softwareadvice.com/retail/storekit-profile/) 4.9 [(110)](https://www.softwareadvice.com/retail/storekit-profile/reviews/) Ratings Breakdown - 4.91Ease of use - 4.84Value for money - 4.85Customer support - 4.62Functionality Pricing Starting at £49.00 per month Get Price ## ChowNow Pricing and Plans Starting price: $229.00 per month Free Trial Free Version ChowNow Launch $229.00 flat rate, per month Plan includes: - Direct Online Ordering Tool - SEO Optimized Website - Branded Mobile Apps - Commission-Free Marketplace - Discovery Network (Google, Apple Maps, Yelp, & 6 more) - Catering - 500 Marketing Contacts - Automated Email Marketing - Loyalty & Rewards Program - Print Marketing Read More ChowNow Grow $319.00 flat rate, per month Plan includes: - Direct Online Ordering Tool - SEO Optimized Website - Branded Mobile Apps - Commission-Free Marketplace - Discovery Network (Google, Apple Maps, Yelp, & 6 more) - Catering - QR Code Ordering - 2,000 Marketing Contacts - Automated Email Marketing - Automated SMS Marketing (2,000 credits) Read More ChowNow Elevate $409.00 flat rate, per month Plan includes: - Direct Online Ordering Tool - SEO Optimized Website - Branded Mobile Apps - Commission-Free Marketplace - Discovery Network (Google, Apple Maps, Yelp, & 6 more) - Catering - QR Code Ordering - 5,000 Marketing Contacts - Automated Email Marketing - Automated SMS Marketing (5,000 credits) Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ChowNow Features - Popular features found in Food Delivery Delivery Tracking Dispatch Management Inventory Management Kitchen/Menu Management Loyalty Program Mobile Access Order Management Reporting/Analytics Routing - More features of ChowNow Activity Dashboard Billing & Invoicing Contact Database Customer Database Customer History Customizable Branding Delivery Management Email Marketing Food Delivery Dispatching For Restaurants Mobile Payments Multi-Channel Marketing Multi-Location Online Ordering Online Payments Order Entry Order Fulfillment Order Processing Order Scheduling Order Tracking Payment Processing Point of Sale (POS) Point of Sale (POS) Integration Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting & Statistics Restaurant POS Returns Management Rewards Management Route Optimization Sales Trend Analysis SMS Marketing Table Management Third-Party Integrations Website Personalization ## ChowNow User Reviews ## ChowNow customer ratings - Overall rating: 4.7/5 - Total reviews: 47 ### Rating distribution - 5 stars: 36 reviews (77%) - 4 stars: 10 reviews (21%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- Have you used ChowNow and would like to share your experience with others? ### Great account manager and service - Overall rating: 5/5 - Reviewer: Alesandra V. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had great experiences with chow now! I always get the help I need when I need it. They are always just a text message away or an email away to my account manager. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that I can get ahold of my account manager when I need to and get my issues solved the same day within hours! I like how there is a text feature for the little things. #### Cons This isn't just Chow Now but I believe if a customer has a need for something and you all have the technology and team behind you all to make things better or to create new offerings, I feel like it should be doable! It may take time but it should be doable. --- ### Customer service on steroids! - Overall rating: 5/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Started with ChowNow fulfilling orders from our website. Also involved with ChowNow delivery and Cuboh consolidation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fantastic customer support domestically based, steady reliable payments, forward-thinking, as evidenced by their acquisition of Cuboh tablet integration. #### Cons Of all the platforms we use, ChowNow is used by many customers. I wish it were more widely used by customers. #### Vendor response Robert, thank you for sharing your feedback. It's great to hear that you've enjoyed the use of ChowNow and we are honored to partner with you. We look forward to continuing to support your success! -The ChowNow Team Replied September 2025 --- ### Great service - Overall rating: 5/5 - Reviewer: Andrew M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I would rate chownow 10/10 for customer service and ease of use. There are no improvements I could recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is a flat fee that doesn’t feel like I’m losing the majority of my money to a third party facilitator #### Cons There was nothing I liked the least about chownow that stuck out in my mind. I would say the refund process was arduous --- ### Great Chow Now experience overall - Overall rating: 5/5 - Reviewer: Eugenia K. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy setup of the menu online, great customer service, very responsive. Makes our lives easier during busy rush time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Saves time when order is online instead customer calling in on the phone. Saves time during checkout process since orders are prepaid online. #### Cons The shop local fee they are adding it’s misleading and too expensive for my customers. It doesn’t even show up for them when they are placing an order, we only see it on the restaurant receipt. #### Vendor response Eugenia, thank you for sharing your feedback. We are happy to hear you ChowNow has helped save you time. We will make a note on your feedback about the Shop Local Fee. We look forward to continuing to partner with you and wish you continued success! -The ChowNow Team Replied July 2025 --- ### Worth the investment - Overall rating: 5/5 - Reviewer: Sean D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. been a solid 7 + years with four stores partnering with CN, we will use for store #5 as well so all good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, and the interface, really easy to hide or unhide items, and easy to setup and get running out of the box #### Cons Minor issues, the price is a little high for a monthly subscription service, but that's really the only issue i hsve #### Vendor response Sean, thank you for sharing your feedback. It's great to hear that you've enjoyed the use of ChowNow for 7 years. We look forward to continuing to support your success! -The ChowNow Team Replied September 2025 --- ### Pleased with ChowNow - Overall rating: 5/5 - Reviewer: Ali B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's mostly been great. When we've had issues, our new account rep has been swift to respond and get those rectified for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ChowNow makes it easy for both the guest and restaurant staff to manage our online orders. The platform is clean and user-friendly. #### Cons Lack of customization on a few things, particularly on the payment screen. Also, many of the emails we receive regarding refund requests, renewals, and other account related correspondence does not include the location in the email, so it takes me more time to reach out and inquire about which restaurant the email pertains to. This takes unnecessary extra time. #### Reasons for choosing ChowNow Ease of use and how clean the dashboard is. #### Vendor response Ali, thank you for sharing your feedback. We're happy to hear ChowNow has made it easy for your staff to manage online orders. We'll definitely keep in mind your feedback on customization to further streamline the process. Looking forward to continuing to support your success! - The ChowNow Team Replied July 2025 --- ### We Are ChowNow Fans - Overall rating: 5/5 - Reviewer: Dan L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For our size and type of restaurant, ChowNow is exactly what we needed to give our customers an online portal for ordering. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using ChowNow for nearly 15 years. We love the ease of the system. More importantly, our customers tell us the same thing. #### Cons We have no negative issues regarding our nearly 15-years of using ChowNow at our restaurant. Hard to say that about many vendors. --- ### Commission‑Free Online Ordering That Puts Restaurants First - Overall rating: 5/5 - Reviewer: Radha S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ChowNow was positive and restaurant‑focused. The platform provided a reliable, commission‑free way for customers to place orders directly through a restaurant’s own website or app, helping maintain brand control and stronger customer relationships. The ordering experience was clean and easy to use, and the setup felt straightforward for everyday operations. While it lacks some discovery, marketing, and built‑in delivery features found in larger marketplaces, it performed well at its core goal—supporting direct online ordering without unnecessary complexity or high fees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about ChowNow was its commission‑free ordering model, which helps restaurants maintain better margins compared to third‑party delivery marketplaces. The platform made it easy for customers to order directly from the restaurant’s website or app, strengthening the restaurant–customer relationship and brand ownership. I also appreciated its clean, straightforward ordering experience and how it puts restaurants in control of their online sales without unnecessary add‑ons or complexity. #### Cons What I liked least about ChowNow was that its functionality could feel limited compared to larger third‑party ordering platforms. While the commission‑free model is a big advantage, it also meant fewer built‑in discovery and marketing features to drive new customers. I also found that delivery options and integrations depended heavily on third‑party partners, which could add complexity and costs if a restaurant wanted a more end‑to‑end solution. --- ### CHOWNOW IS GREAT! - Overall rating: 5/5 - Reviewer: ROY L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience! I recommend Chow Now to anyone I know that has a restaurant of any kind. It has definitely helped my business grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s simple & easy to use. Anyone can basically use it. It’s so user friendly. It’s also so easy to make adjustments. #### Cons So far there really isn’t anything that I dislike about ChowNow. I find it to be so user friendly and easy to use. --- ### Online Ordering - Overall rating: 4/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Disappointing how long it takes to receive Tech changes My original support contact ( Bliss) has been great trying to get things changed #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Loved the old setup before Cuboh merged Customer friendly app for orders Increased sales with correct prompts #### Cons With new Cuboh integration, it’s not restaurant friendly Too many extra steps needed, not system friendly with Square --- Showing 1 - 10 of 47 Reviews Load More Reviews ## ChowNow Popular Comparisons [Restroworks vs ChowNow](https://www.softwareadvice.com/compare/77505-Restroworks/vs/231385-chownow/)[Owner.com vs ChowNow](https://www.softwareadvice.com/retail/chownow-profile/vs/owner-com/) ## Other Top Recommended Food Delivery Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (581) Recently recommended **27** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **27** times [Rezku POS](https://www.softwareadvice.com/retail/rezku-profile/) **4.7** (42) Recently recommended **8** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **3** times Stuck Between Options? 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