All AB POS Reviews

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Carolina

Restaurants, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Dessert POS makes me feel like a true professional in managing my business.

PROS

What I like most about Dessert POS is how it has streamlined all the operations in my restaurant, from order taking to payment processing. Additionally, I have better control over my sales thanks to the comprehensive reports it provides, and the best part is that I can access them in real-time from any device. I have no regrets about acquiring Dessert POS. I love it because it makes me feel like a pro in managing my business. The system, along with its hardware, is very user-friendly. My employees were able to master everything in less than a week, and, of course, they are happy because their tasks have been simplified.

CONS

Honestly, I am quite pleased with everything, but if there were something to change, it would be to enhance the speed of the system a bit.

Jaime

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

More Than Pleased With My POS Company

Full training , complete installation done , don't have to worry about throwing cables nor installing anything by my self. everything is well organized when they install , technicians are bilingual. After installing everything i don't have to wait another week for training, They do it the next day , when the lady arrives for our training she's really friendly, speaks Spanish & english, she had no problem doing 2 training the same days . One in Spanish for our speaking Spanish employees & one in english for the rest of our employees. She wasn't rushing at all , she was patient with our speed of learning the system. first issue we had with our system there was a technician in my restaurant the same day i called and reported it, GREAT CUSTOMER CARE !

Vendor Response

Thank you!

Replied April 2017

Ana

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

Best cloud-based system!

PROS

User-friendly, simple transition from old POS, great support, and they constantly evolve by listening to their customers! I've been using it for the past two years and it has been the best choice I made.

CONS

Customer service sometimes takes a lot of time to solve my problem but at the end of the day

Joseph

Restaurants, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

My restaurant it’s more organized

PROS

What I like the most about Dessert POS is that it’s very practical to use. My employees learn how to use it very quickly. This software is a lifesaver because it helps me automatically have Happy hour at my restaurant due to the facility of having it set up.

CONS

All systems have issues and I can’t really complaint about it.

Reason for choosing AB POS

Dessert POS has changed my life. My restaurant it’s more organized due to the fact that I have full management of my employees, reports, menu, all in one.

JOSHUA VAN

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Exelent

PROS

As an owner that's trying to spend less time in the business this software allows me to do that. The highlights for me are the ease of accessing the reporting, how intuitive the program is for our employees, our tips have doubled, and have online ordering! The expediting screen in the kitchen has really cut down on our mistakes and ticket times. Everyone we've worked with from the initial sales call, through the training and customer service has been spot on. You guys are running a great business and I know you guys will continue to rapidly grow.

CONS

Team is very profesional

Vendor Response

Thanks

Replied November 2017

Samanthas

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Totally Recommend It !!

A&B POS Solutions is a great company , can't complain about anything. Customer service is available 24/7 , never have to wait longer then 5 minutes to talk to a technical support representative MOST IMPORTANT there technical support department is BILINGUAL TOTALLY RECOMMEND A&B POS SOLUTIONS FOR YOUR BUSINESS

Vendor Response

Thank you!

Replied April 2017

Nabel

Restaurants, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Excellent

Inventory, Reporting, Realtime Data, Stock/Availability, Transactions

PROS

Finally it was a POS that thought through this system and put everything we could have wanted into one POS, and that's why we switched to A&B POS.

CONS

I didn't know before the software existed

Vendor Response

Tks

Replied August 2017

Christopher

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

The product is amazing!

PROS

From sales, to install, to support, Dessert POS has been top-notch. I highly recommend Dessert POS for any bar or restaurant. Couldn’t be more satisfied.

CONS

We have minor issues, otherwise, our experience have been 10/10

Cindy

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

BEST POS SYSTEM

Free Tech Support 24/7

PROS

A&B POS is very simple and user friendly payment system for businesses likerestaurants and coffee shops. It makes your business run that much smoothly. I just want to say than you for your service and product.

Vendor Response

Tsk

Replied August 2017

Lorena

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Cant Imagine A Better Product & Service Out There

A&B POS has every future i was looking for my restaurant, very easy to learn & to teach my employees how to use it

Vendor Response

Thank you!

Replied April 2017

Dotou Cédric

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2023

Ne manquez pas l'opportunité.

PROS

Permet une fluidité d'achat pour les petits et moyennes entreprises.

CONS

Ils sont coûteux et leur émergence gangrènent la connexion.

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