ACCEO smart vendor help me to sort out difficulty faced while payment processing. Its integrated payment processing system help to fast and securely checkout from your transaction.

ACCEO smart vendor is a flexible and single solution for multiple payment option. I like its customised and fully integrated payment processing. The report analysis done by it also very easy and and quickly identifiable.

It help us to easily identify the problems and also make it easy to solve. So i am happy with this system.

Great tool to be used in a small business operated by mom or dad, without the need of special customized report or screens. Very simple and limited.

In 2023 this application should be more user friendly to access product and to generate reports, screens and menus need upgrades. Report writer is still in the 90's development.

The customer support is amazing, they log onto your computer and get things fixed really quick, I really appreciate their customer support. The system is not very complex, so it's quick to learn for anyone!

I really like the inventory management and the ordering system, there are a few things I would change specifically for our store but I think most people would say the same.

I don't love how much access staff can get, seems like it is an all or nothing access and I would prefer more options.

It helps to speed up the customer flow and it gives a visual of the purchase to the customer.

Customer support has been a challenge. We’ve been waiting 2 months for an update and still have not received one after many calls.

Product Support is a must even if you only use it once in a while. They are all very knowledgeable and helpful and response time is very fast.

It is easy to use and set up products and when you get stuck the product support team is the best I have ever experienced.

If I had more understanding of the system when we started out I would have set products up differently. i.e. making changes to products for grouping and matrix means you first have to delete the current listing and then rebuild, in doing this you loose all previous sales data. Not sure if this could have been mitigated in training or if it was just us as we were new to opening a store and cataloguing products.

Try it. I have enjoyed my work. It saves me time and energy. I highly recommend.

It all started with an introduction from one of my colleagues from another industry. I didn't understand until I gave it a chance. It is a user friendly software with real-time updates and flexible features. All along, implementation has been ease and we all enjoy the much we have achieved with ACCEO Smart Vendor. Integration went well and we are looking forward to applying more apps on it.

No cons. I have engaged the customer support team and they handled my challenges very well.

The only benefit we have received from this software is an introduction into the realm of POS software, and a medium to cause us to decide to invest in a better quality system.

Smart Vendor is a fairly simple, contained system. All modules are under one window--Sales Register, Stock File, and System Setup, along with many more options. Basic sales entry is clear and simple for the most part, and training employees has gone fairly smoothly, within minimal time.

Lacks features such as reading certain styles of barcodes from variable weight scale stickers. Only reads the standard format, which makes problems with plu numbers longer than 4 digits. Has many options and modules that are not self-explanatory, and appear to be not generally useful. Does not natively support gift cards. It does have a gift certificate management, but that is fairly useless because you cannot redeem less than the total amount of the certificate. Thus we go back to pen and calculate the difference, and write it on the certificate. Smart Vendor also does not support import and export of data. The stock-file interface that you must use to enter and edit stock items is not efficiently designed. We chose this software over another similar system because Smart Vendor promised to implement penny rounding functionality sooner than the competitor. (In Canada, pennies have become obsolete). But it turned out that the competition had developed that feature quite a bit sooner than Smart Vendor--who had passed their promised date.

This software saves time and makes my work easier and presentable. Nothing is difficult when I have this software.

I have never met such a great customer support team. They handled my questions with a lot of professionalism leaving me stuck into urge to do more with ACCEO Smart Vendor.The software is well organized with everything kept in place to serve the user for greater results. Very impressive dashboard.It is my favorite.

It turns out to me that all my challenges were well handled at the help desk leaving me satisfied and without any complaints.

Overall my experience has been good. Customer Service has mostly been good . Lately it seems to have more problems that take longer to be resolved, or no one gets back to me if they do get resolved. I'm still having issues with some of the integrations with Shopify. There are some limitations.

What my staff and I like most is the customer information. It's very handy to look up sizes and brands that customers have previously purchased.

There are some reporting missing. for example I would like to look up how many pants we sold by size. Also, for customers we have a loyalty program but there is no good report to say who has spent the most in the last year with a good margin. I do it, but it's all rather awkward. I'm not paying extra to do the Smart Vendor "Point" or loyalty program.

Very happy for ACCEO Smart Vendor. It has built a productive environment for doing business and exercising skills and abilities. I am happy.

The most impressive thing about this software is it's unique dashboard. It has very flexible and easy to use icons which makes customization enjoyable.User friendly and reliable tool for all. No complicated and hectic procedures for verification and implementation.

I cannot pick anything major as a con for this tool. Everything is well organized and neat.

I only use it for web publishing

The navigation and interface is easy to follow. Also the customer service is amazing

Not being able to publish on multiple websites , and the communication between shopify and SV limits some of the features we can add

At first Acceo was great after COVID we dont know if Acceo is the right fit due to most products selling online and the integration is quite complicated compared to other POS systems.

That everything can be tracked from PO# all the way through to a sale.

There are features that are not available which other companies provide with there POS system.Every thing has to be developed and priced out.

The customisation options with the tech team at Smart Vendor. They give you options to change a few things on the software as needed.

The inventory stock check is quite limiting. There are frequent glitches even when doing year end inventory in small batches.

good option for businesses that are looking for a cloud-based vendor management software with a variety of features.

Helps you create, track, and approve purchase orders.Provides you with reports on your vendor relationships, expenses, and procurement process.User friendly cloud based

Some features can be complex.Can be expensive.

New staff find it relatively simple to understand.

The system is fairly straight forward to use but when you do need help you are never talked down to. Also response time is great.

I have used this POS system for over ten years and to date I have not found any concerns that could not be dealt with.'

My experience is good while this app. All features are easy to use and customer support is very quick.

This is very simple to use and user friendly. Customer support is very good always there to help you . Features of this app is very good.

All over i liked the app, But sometimes there is some glitches which occurs problem sometimes.

We have found the support team very helpful.

I like the ease of use and the support to share the screen.

I don’t like that we are encouraged to ask customers the form of payment. I would like to hit one button for credit to cover credit card and debit. The merchant services device records it anyway.