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AIM vs RQ Retail Management

AIM vs RQ Retail Management

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Overall Rating
4.1 (200)
4.3 (58)
Ease-of-Use
3.6 / 5
4.2 / 5
Value for Money
4 / 5
4.4 / 5
Customer Support
4.2 / 5
4.2 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
May 9, 2023
December 9, 2024
Pros/Cons
  • Pros

  • They are always ready to help and super friendly. I love that they can remote in and show us what to do.
  • I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.
  • The software is great and the staff who have all been friendly and willing to help when I called for tech support.
  • Cons

  • I quit using this product with some regrets and went to Lightspeed, which I hate but at least I can get it to work. Using AIMsi was an unpleasant and frustrating experience.
  • The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.
  • And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.
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  • Pros

  • They do a great job everything that has to do with this kind of product they are always having good things this why I love this product the best one the usa.
  • The product/customer support is great. It allows for a review of all sales and has great statistics to make it easy to track.
  • User friendly and very good reporting. Integrated well with Great Plains and Quickbooks - good customer service.
  • Cons

  • So whatever you do, don't use this company. They operate on criminal contract practices.
  • BI programs are the most frustrating to set up and use.
  • For whatever reason, the memory management in RQ Retail Management is unbelievably poor.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos