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> Reviews of Aloha Cloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Aloha Cloud is a good fit for you!

Source: https://www.softwareadvice.com/retail/aloha-cloud-profile/reviews

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Aloha Cloud Reviews

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[Overview](https://www.softwareadvice.com/retail/aloha-cloud-profile/)

Reviews

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# Aloha Cloud Reviews

## Reviews Summary

## Overall Rating

3.7

* * *

## Ratings Breakdown

5

(71)

4

(79)

3

(34)

2

(21)

1

(19)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.3

Value for money

3.4

Functionality

3.5

* * *

### Pros

"It has been excellent for me, for my clients and for the monthly reports, changes in the menu, etc."

"I love that it integrates with online ordering."

"It's the complete package, nothing I can't do, I have always loved Aloha, if you don't have it because you can't afford it, I can understand that. If you don't have it and can afford it..."

### Cons

"Good luck trying to expand your business model to make more money... they will ignore you. And when you do finally ask to get out of your contract b/c of over a year of neglect, they claim they are ready to fix the problems.... and when you say you are not happy and wish to find another solution, they refuse to let you go from the contract."

"We have been neglected as a small business, passed around like a football, and paid over $113k the last decade for what amounts to about $24k in actual equipment."

"NCR claims to treat each customer like their only customer. If that was the case with us, they would be out of business."

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Aloha Cloud Reviews, Pros and Cons - 2026 Software Advice