All Apple Pay Reviews
1-25 of 759 Reviews
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Cynthia
51 - 200 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed August 2021
Great during a pandemic!
Arturo
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2022
Your iPhone can also be your wallet!
Definitely for everyday use and I invite anyone watching this review to try it for their iPhone as it can be a game-changer for people who may no longer like to bring as much cash either for security issues or some other reason, Apple Pay will back them up and may even save the day. This app is already integrated with iOS.
PROSThe great ease with which one can use this app integrated to your iPhone since you can integrate several of the ones you have and also know how to manage their movements in the same way. Being already in a digital age, I am surprised that many people still do not use this advantage that we practically have and that several remove it from their menu, with simply passing through a scanner our iPhone to the cash register, we can do the supermarket and no longer bring all the cash we usually carry in our wallet or avoid that long wait when we pay by credit or debit card.
CONSIt may be that in many parts of the world there are still not so many establishments that accept this form of payment, since for various reasons this technology is not yet available and the traditional method of payment is still used. Although, the fact that I said that you no longer charge cash and be all digital is not entirely true, since as we know the software of this style of payment, as they tend to fall or have some types of bugs or present with unknown charges, etc... That is why we should take it lightly and have a 50/50 between digital and traditional.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
The Ease and Amazing Simplicity of Apple Now in a Payment Processor
Apple Pay for my business has been beyond amazing. I actually signed up for a new website host specifically because it integrated with Apple Pay. Customers are more likely to purchase from websites that use Apple Pay, because it simplifies the checkout experience and adds trust. Someone who is new to a website may not want to put in their credit card number for security concerns. When they see Apple Pay is an option, it is likely to bring in more completed sales, since they know their data is safe and their number is hidden.
PROSApple Pay is a game changer when it comes to processing payment. It takes the ease and simplicity of Apple, and brings that into the payment and banking space. By integrating Apple Wallet with Apple Pay, it simplifies the checkout experience, making safety, privacy, speed and practicality all happen with one simple click. When using a MacBook, Apple Pay can easily be accessed using Touch ID, making the process even faster. I love how you don't need to keep entering your credit cards numbers, payment information, or address. What is even better, is Apple encrypts the information so the merchant can't see your card number or certain info, and automatically knows how to issue a refund even without providing the merchant that information. It's truly a genius system.
CONSOverall, Apple Pay is truly amazing and wonderful. I can't actually think of anything I don't like about this software.
Reason for choosing Apple Pay
I use both products, and love both products, but Apple Pay has a unique set of benefits. By integrating with Apple and Apple products in such a streamlined way, it is a must have for any Apple user and Apple fan.
Vicki
Alternative Dispute Resolution, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
$1000 Apple Pay/Apple Cash is a SCAM - Has anyone else experienced this???
The first time I tried to use this app Apple Pay scammed $1000 from me, locked my account, and will not return the money to me. I was scammed by Apple Pay/Apple Cash out of $1000. They have been absolutely unbelievably unhelpful to me and refuse to return my money to me or unlock my Apply Pay account, not only are they telling me my account will stay locked, but they are also telling me that they will not return my money, and messed up my apps on my I Phone. I have disputed the charges through my bank, and reported them to the Better Business Bureau, short of them being able to help me I am out the $1000 that I worked for as a single mother, that is money I needed to provide for my children and Apply Pay refuses to help me by returning my money. Has anyone else experienced this issue with Apple Pay/Apple Cash that would have any other suggestions for me on how to get my money back from these scammers?
PROSThere is nothing I like and nothing positive I have to say about Apple Pay/Apple cash after they scammed my money from me.
CONSCustomer service has been unbelievably rude, and unhelpful, kept leaving me on hold and then hanging up on me.
Reason for choosing Apple Pay
There was no alternative product
Michael
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Apple Pay Review
Really easy to use, can save a lot of time. The no limit on contactless payment is really usefull when dealing with expensive purchase
PROS- Ease of use - Accessible - Secure - Possibility of online payment
CONS- Sometimes, like for example Japan, don't always accept Apple Pay
Aaron
Verified reviewer
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
Fantastic digital wallet with robust payment support
If a merchant accepts Apple Pay, I always use it. Being able to simply tap my iPhone or Apple Watch on a credit card reader is a real joy to do. Both iPhone and Apple Watch vibrate slightly and ding when the transaction has completed, so you never have to wonder if you tapped correctly. While Apple Pay isn't revolutionary, it is a ton of fun to use.
PROSApple Pay is fun and easy to use. All iPhones since the iPhone 6 support Apple Pay, all you need is to add your credit or debit card to the built-in wallet app. Apple Pay supports a huge assortment of credit cards and bans; most of which can be added to the wallet by simply pointing the iPhone camera at your credit or debit card. Once added to your iPhone wallet, you can easily chose which payment method to use for each transaction. In addition, you can use your Apple Watch for Apple Pay - all you need to do is tap your Watch to the credit card reader, you don't even need to pull your iPhone out.
CONSThe biggest downside to Apple Pay is that the merchant you are purchasing from must support Apple Pay. Fortunately, Apple Pay is just another form of NFC payment, so any merchant that supports NFC payments will most likely support Apple Pay.
Reason for choosing Apple Pay
I chose Apple Pay simply because I have Apple products and not Android or Samsung products.
Ahsen Ali
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Pay products you buy via apple online or inshop on payment terminal
Best way to pay product online or in store by ur phone iOS device like iPhone. You dont need to have creditcard with you as it is saved in your Apple device and can play via Apple Pay if it is supported by the seller or eshoper or market via terminal. Saves alot of time and takes seconds to make transaction securly and quickly.
PROSIts very simple and easy to use. Secure and quick way to pay online shopping/product or pay via terminal in shop.
CONSNothing, everything works fine, quick and reliable. Saves alot of time.
Reason for choosing Apple Pay
I use both, i use more devices not iPhone but Android as well so i can use google pay and apple pay as well. Both are very convenint
Jaqueline
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2023
Really good, accepted in a lot of countries, but in the USA could be better
Really good, love it, super easy to use
PROSIt's super easy and intuitive, I have my cards on my iPhone and I can pay things just using the phone.
CONSIt's not accepted everywhere, in Walmart for example in the USA it's not accepted.
Reasons for switching to Apple Pay
ApplePay it's integrated with my iPhone what is really good, google pay I just could pay things online.
Julio Mario
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best App ever built
I use it nearly everyday, I go out without my normal cards, and feel it is very safe guarding my information.
PROSI can leave my house without a wallet, and I feel that it is somehow very safe, protecting my info.
CONSI think it should provide the service for non apple devices as well.
Reasons for switching to Apple Pay
It didn't provide support for my current cards, so couldn't use it
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Pay With Apple Pay
Our overall experience with Apple Pay has been great.
PROSApple Pay is a great way to not only allow customers to pay for services, but it is also a great way to transfer money between fellow employees. It is seamless, and the transfer is quick and easy. It is also easy to use when buying goods and materials at local stores for our facility.
CONSThere are few things to not like about Apple Pay. It is a great service, very easy to set up, and simple to use.
Reason for choosing Apple Pay
We also use the other services at our business.
Ahmet Fatih
Verified reviewer
Higher Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed January 2023
Limited specs in every step.
It is really hard to understand why Apple tries to limit users in every new product they launch. If you make the move from Android to Ios you understand how limited Apple wants their users to be. Anyway, Apple Pay is not open for use in Turkey. You can not pay contactless with iPhone.
CONSYou cannot pay contactless with iPhone in Turkey. Funny? Yes you cannot.
Reasons for switching to Apple Pay
I had to change my phone to Apple and regretted it.
Khoi
Financial Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed June 2022
With one touch; Do it with Apple Pay.
Apple pay, for me, has been the most efficient way of paying or giving/receiving money. With one tap, I am able to pay for my groceries, shopping, or anything that I need to pay for.
PROSDefinitely the face ID feature. With the advanced setting and your face, Apple Pay accesses your "wallet" and pay for whatever you are getting. Why is this my favorite? It is simple: the efficiency. I am a person that does not like to waste time, and I know many others whom are similar to me. Apple Pay minimizes the time wasted of getting your physical wallet out, the cash or credit in order to give to the cashier.
CONSWhat I dislike about this software is that many places still have not integrated Apple Pay into their system. Stores should definitely add this feature because of how efficient the transaction will be, allowing for faster service and completion.
Reasons for switching to Apple Pay
I had a samsung galaxy 10 all my life, and I figured it was time to become a blue person (IOS User) hehe. Apple pay did not fail my expections and had even greater, more secure features than what I used previously before.
James
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
I (almost) never need to bring along my credit cards anymore.
Even with the cons, I still love using Apple Pay. I’ve had more than one person look on in awe when I use my phone to pay with purchases. I’ve also helped others set theirs up so that they can pay using Apple Pay. While I would be hesitant to use it on an iPhone X because of the device’s lack of fingerprint sensor, I absolutely love using it on my iPhone 7. I do not currently own an Apple Watch but knowing that Apple Pay is integrated makes me want to jump on the wagon and get myself a smartwatch.
PROSI love the ability to bring along all of my credit cards with me without having my wallet with me. All I have to do is hold my phone near the NFC card reader and I can easily pay for a purchase. I also love the ability to send money to friends with iPhones. It’s helpful if we’re out to dinner and they pay, then I can just send them the money via Apple Pay. The number of stores that allow Apple Pay is steadily growing, meaning paying for purchases is getting even easier. I do like the security of Apple Pay, especially the ability to secure my cards using a fingerprint. This way, no one but me can use my cards. I do love the integration of the Apple Watch. The idea that I can pay just by holding my wrist near the NFC reader seems so convenient.
CONSThere are a few retailers that have not accepted Apple Pay. I’m constantly hearing from my Samsung-owning friends that they can use their phones to pay anywhere using Samsung Pay. I would like to see Apple Pay become more universal. I also would like for Apple Pay to allow me to send money to and from people who might not be using an Apple device. Currently, it only allows sending to and from iPhones. Hopefully, this will change soon. I also am unsure about the security of using Apple Pay’s Face Unlock feature on iPhone X. It does not seem like it would be as secure as a fingerprint. However, in this case, you can also use a pin to lock the app.
Paul
Motion Pictures and Film, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2021
The go-to payment software for iPhones
I like using Apple Pay for most of my payments, but you don't have a huge choice on iPhones.
PROSThe data protection and ease of use are the main advantages of Apple Pay, the setup process is easy to do and you don't need to be technical gifted.
CONSThe scaleablity is not really great, also the fact that the software is completly bound to i-Devices is not optimal.
Reason for choosing Apple Pay
Google Pay does not work on iPhones.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Best & fast payment solution
I am happy and feel staisfied using it. It replaced Paypal which was a strong product
PROSNever has the payment cancelled or slow process and that is best thing about it
CONSApple credit should be available worldwide and not just in United states
Reasons for switching to Apple Pay
It is fast secure and easy to operate
Salah
Capital Markets, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Apple is the best company
There is no doubt about anything through Apple because Apple does everything so that we feel happy. Apple is always distinguished by it a lot in all challenges and good interests and development is always very good and Apple is very safe for privacy
PROSSpeed and constant notifications at the moment of payment, and it also facilitates the method of payment. Apple is one of the best companies that I love very much, and I do not want to associate Apple with any company because it is the best in excellence
CONSI think that nothing is missing because Apple always loves excellence and also has a strong program in development and challenges and every day something great happens from Apple I do not think that there is a company like Apple because Apple is the best for me
Dan
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2022
Apple Pay - A Card Free Life!
Overall Apple Pay is very quick and easy. It's certainly saved me numerous amount of times when I've left my wallet in the car grocery shopping or when I completely lost my wallet all together! Since your cards are on your phone, it's trackable so its near impossible to lose!
PROSI love apple pay though business and personal use, personally it's much cleaner and easier than taking your wallet out, digging through which card you'd like to use, and then getting a receipt to shove back into your ever growing wallet of receipts. Apple pay is clear and convenient to use, from my phone or apple watch. A receipt gets sent to me digitally that I can refer to back at any time. You can store credit and debit cards on your phone or watch, and chose which one you'd like to use with just two clicks of a lock button on your phone. It's secure with a face scan and has never failed me.
CONSThe only downside about Apple Pay is that it's still not implemented in some restaurants & small stores. This makes it difficult to go completely card-less and get rid of your wallet all together.
Sandra
Apparel & Fashion, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2018
Apple Pay is convenient, fast and a reliable method to purchase items
Overall a great product and definitely recommend to all those seeking convenience and ease when purchasing products.
PROSI have experience of Apple Pay as both a consumer and a business owner. As a person who has had iPhone for a number of years, the integration of Apple Pay has significantly made the buying process a lot easier and convenient. I am able to enter my credit card information with ease and into a service that I trust and know is secure. This payment system allows me to easily switch between payment methods and with security at a purchase point to ensure it is actually me who is purchasing products in store. Also, the amount of retailers that are now accepting Apple Pay has grown and continues to grow in order to make this process a breeze.
CONSIn my time using this payment system, I have encountered very few problems. Sometimes, a small lag or an app crash but nothing major and definitely nothing that would impact my security. However, in the time I have used Apple products, the only issue I would say is when trying to contact customer service and speak to a representative directly. It can be time consuming to contact an Apple representative but I have had very few instances where I have needed their direct help.
Mario
Retail, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Apple pay a day makes a stressful transaction away.
All in all, paying my bills using my iPhone X via the Apple Pay is a 100% overall convenient and very secured transaction. But it would be best if there will be more terminals for payments and they should allow other iPhone products to use such amazing application.
PROSA friend introduces me to use this application. I was very nervous at the time since I'm the kind of person who is very traditional when it comes with the ways of life. But then when I tried to use it, I was glad that I did. It was quick, super easy and secured transaction. Wow! really amazing!
CONSOne thing that I've noticed with this application is that it has a very limited number of stores that are equipped with Apple Pay terminals. Aside from it, my friend also tried to use it on her I phone 5 and it didn't work. I guess it only works for newer generations of i-phones which I think it's unfair since she too uses apple product right?.
Stijn
Retail, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Just two clicks, a face scan and you are done!
Because I use it almost everyday I have a really good experience with Apple Pay. I really recommend other to use it as well.
PROSpros: I love i can leave my wallet at home if I want to quickly grab a coffee or do groceries. You just need to click twice on your on/off button, it will scan your face, finger, and you can pay. I love it because it is very simple to use and works every single time. Also you get a notification after you payed.
CONSCons: I really only know one single con in this feature. I once tried to pay something over a certain amount which it did not let me because it was of my maximum limit which I could spend in one time or per day. I tried to change the amount but I could not get it done. So it would be nice to place under the Apple pay button in the settings another button to change that certain amount.
Natália
Verified reviewer
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Speed
Apple Pay can complete transactions quickly, making it a time-efficient payment method for both customers and businesses.
CONSDifficulty selecting the right card: When users have multiple cards registered in Apple Pay, it can be challenging to select the correct card for a particular transaction. This can cause confusion and delay payment, especially in situations when payment needs to be done quickly.
Marie
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Apple Pay when you have no other way
I’ve been very happy and pleased with it. It goes right through and is quick and easy to use just like your card you tap it to the screen and your done
PROSSo I have on occasion forgotten my wallet at home and was in dire need of a bottle of water or gas for my car and no cash on me. Then I remember I have Apple Pay on my iPhone and my watch and it comes in handy in such times as these. I’ve been low on gas in the country forgotten to fill up and forgotten my wallet with my debit cards or just forgotten to get my debit card back when I’ve given it to my husband to use or such as and the Apple Pay really comes in handy when there is no other way.
CONSNot every store or place has apple oh but most are starting to use this form of payment
Alberto
Food & Beverages, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
Super easy to use and configurate
Apple Pay offers a convenient and versatile payment solution for various mobile platforms. With support across online platforms, apps, and electronic payments, it eliminates the need for a bulky wallet. Adding credit or debit cards is effortless through the built-in wallet app, and the wide range of supported cards ensures compatibility. Fast, reliable, and widely accepted, Apple Pay seamlessly integrates with existing systems, making it a worry-free payment option for both individuals and businesses.
CONSApple Pay is a game-changer for online and mobile purchases, making transactions easier, faster, and more user-friendly. While compatibility and acceptance are improving, it's not available on all devices or accepted everywhere. However, its convenience and reliability have saved me countless times when I've forgotten my wallet.
Rob
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2021
Apple Pay has changed the way I purchased
Overall, Apple Pay has changed the way I purchase. I don't have to worry about carrying my cards.
PROSApple Pay is so convenient for purchasing items. I always have my phone with me, so it is so easy to pull out the phone and pay. It's faster than searching for a card. And the haptic feedback on my phone lets me know that the purchase has been successful.
CONSI can not fault Apple Pay in any way. If I had to complain about anything its that the shortcut for opening the wallet app (double click power button) is sometimes accidentally triggered when I don't want it.
Anilu
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
No issue anymore when I forget my wallet!
A characteristic that I really value on my day to day is Travel Express Mode for the TFL. London is a city on the move so getting the card ready all the time before getting on public transport is essential… so apply pay comes extremely handy. The Latest transaction section is very clear and easy to understand. You can easily access through wallet to all of your registered cards without the need to go to your specific bank app. Shopping is very easy too, more efficient and less spaces of information to fill in.
CONSSo far I haven’t personally experienced it, but I’ve heard of Apple Pay compromising security when in public WiFi.