Apple Pay vs TouchBistro

Apple Pay has 436 reviews and a rating of 4.72 / 5 stars vs TouchBistro which has 323 reviews and a rating of 4.13 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.72 / 5 (436)
4.13 / 5 (323)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 26, 2021
October 18, 2021
Pros/Cons
  • Pros

  • Easy to integrate with our existing systems. Widely used and accepted in the market and with customers.
  • So many stores and websites accept Apple pay which is really nice. It's easy to add cards to your digital wallet and it's very secure.
  • Cons

  • Not accepted at all places yet. Sometimes glitchy and does not work at some merchants causing to then use card.
  • For instance it doesn't work with the bank that I have now versus the bank that I used to have before so it is frustrating. At least it doesn't take too long to receive through bank transfer though.
  • Pros

  • The reports were in depth. The floor plans were also easy to set up.
  • I love the inventory tracking that is available with this POS system. That being said, it does take ALOT of ingredient entry and programming on your end but it is worth it.
  • Cons

  • Customer Service very bad. Lack of knowledge and never call back to follow up.
  • Touchbistro's inability to deliver on the dream they created. The amount of labor, money, loss of customers my business suffered because of this defective POS system.
Pricing Range
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36 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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