Apple Pay vs ZENOTI

RATING:

4.7

(762)

Apple Pay has 762 reviews and a rating of 4.73 / 5 stars vs ZENOTI which has 1113 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (762)
4.4 (1113)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 19, 2024
April 18, 2024
Pros/Cons
  • Pros

  • Easy to integrate with our existing systems. Widely used and accepted in the market and with customers.
  • So many stores and websites accept Apple pay which is really nice. It's easy to add cards to your digital wallet and it's very secure.
  • Cons

  • Not accepted at all places yet. Sometimes glitchy and does not work at some merchants causing to then use card.
  • For instance it doesn't work with the bank that I have now versus the bank that I used to have before so it is frustrating. At least it doesn't take too long to receive through bank transfer though.
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  • Pros

  • In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.
  • This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.
  • Cons

  • There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.
  • Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.
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Pricing Range
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$
$
$
$
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$
$
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Product Demo
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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos