ARI

RATING:

4.6

(393)

About ARI

ARI (Auto Repair Invoices) is a management application suitable for individual mechanics, auto repair shops and car dealers. It offers a mobile application for iOS/Android devices and can also be accessed via any desktop PC or laptop using the Web version. The app comes packed with various features required by users across the automotive industry, including VIN decoder, license plate scanner and decoder, vehicle lookup, service history reports, automatic service reminders for clients, spare parts inventory, accounting, reports, job cards, invoices, estimates, diagnose (such as maintenance cost, upcoming repairs and TSBs), vehicle inspections, damage reports, and online appointments. Additionally, the app offers many customization options such as invoice templa...

ARI Pricing

ARI is offered across three pricing plans, outlined below. A free trial of the product is also available. -Free Trial -Monthly: $19.99/month -Yearly: $99.99/year -Pay Once: $350 one time

Starting price: 

$29.99 per month

Free trial: 

Available

Free version: 

Available

ARI vehicle database
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ARI Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ARI

1 - 5 of 387 Reviews

Danny

Automotive, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2024

ARI Review: ARI is best for small business

User Profile

Anthony

Verified reviewer

Transportation/Trucking/Railroad, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

ARI IT Enterprise Product Incredibility

PROS

It has beautiful and smart pre-built GUI and UX design comprehend able by all. Cloud work order management, payment hastening via online invoicing, online billing,POS retail stores management automation , e-commerce and ERP system automation.

CONS

My organisation and I have nothing to regret since it over delivers all under one roof.

John

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The best out there, period.

I've had a few issues with my software since subscribing but support has gone above and beyond for me in helping solve them, emailing me in the middle of the night and on Sundays. That level of support is something you'd expect out of a $250/month software.

PROS

ARI is very reasonably priced for the amount of features. I don't know how I managed my business without it. It's perfectly simple and not overburdened with useless features for smaller shops. No hidden or extra fees is the best part.

CONS

3 months ago I would have had a few things that I disliked about the software but with their latest update everything I wanted and more has been added. Sometimes I stumble on weird, very minor glitches but I believe it's due to me using an iPhone as none of these exist on my tablets.

Reason for choosing ARI

The price and the fact that ARI had so many included features and functions that weren't either only available on the highest plan or cost a lot extra. ARI seemed simple and was cost effective.

Reasons for switching to ARI

I needed a software better aimed at auto repair while also not breaking the bank (quickbooks $10/mth)

Mida

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2023

Unhappy customer

Not happy, we’ve been complaining about slow software and highly glitchy that has been causing us major errors. We already submitted about 15 complaints. And the last one was multiple invoices are being created under the same number which will cause us so much trouble with our accounting. We hope those issues get taken in consideration or unfortunately we’ll have to look for different software.

PROS

Very difficult to operate. Only pros that it doesn’t automatically delete information entered

CONS

Unlimited Glitches, software is slow. Freezes most of the time.

Reason for choosing ARI

Still debating if it was the right decisions

Vendor Response

Hello Mida Thanks for your feedback. We are constantly working on improving the software. We believe the last update (V10) came with some great speed improvements. As for the Invoice numbers, we believe this may be related to multiple users inputing info at the same time. We continue to monitor for such issues!

Replied January 2023

Danny

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed February 2024

I love this app

I've been using this product for months now and I like the way that it keeps everything organized for you it automatically makes tables with payments,it automatically notifies customers when jobs are completed, and it keeps track of assets for your business.

PROS

I like that it keeps everything organized and I can do anything I need right from the home screen. The best thing is the service reminders because they help me make more money!

CONS

The initial setup is a little tedious and confusing but once you get used to it it's easy.