Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

It was very easy to set up recurring payments and sync with my webmaster.

- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Its been a breeze. Every time we have questions, their support staff is ready the help.

Price, support, API integration, Security settings, customization.

none. I don't have any cons to report.

it is okay, but possibly will be looking for less expensive options that might be mobile

very nice staff, always helpful when I need it.

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Nothing more one can ask for do ecommerce business on authorize.net platform.

reporting is the best features to check daily details of volume.

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

It has been great for the last few years

Ease of use and integration and good customer service

I can only cancel a transaction after 60 days and because we take the deposit months in advance, it can become an issue due to cancellation of our booking

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

I have used this app for a very limited time but I liked its versatility in terms of payment solutions.

It was very expensive even for very limited transactions that we use this application.

Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit.

Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly!

Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information.

Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment.

As I mentioned above, it integrates well with our website and is easy to do transactions on the app. It's nice not to have to worry about merging systems.

I like that Authorize.net is easy to integrate into our website and other things that we use to accept money. It makes it seamless when needing to do event registration. They also have a great app you can download and use for transactions which I really like and has been a simple way for us to take money at events. Definitely recommend.

I haven't found anything with the software I don't like. It seems to be good for our needs and we don't plan to switch anytime.

Overall, Its an okay software. If you are looking for the most basic cost-effective system then Authorize.net is great. If you are looking for some bells and whistles with more options of what you can do, I would suggest something else.

The fees are much smaller compared to competing software. Reports are easy to read and find.

If any refunds or evaluations need to be made for a payment, you must wait at least 24 hours for the transaction to settle before processing any type of refund. This has caused some issues with customers and would love to be able to do it on the spot. The launch of the software was a little shakey. We received multiple error codes that customer support could not help us with.

Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

1. Secure processing of credit card transactions, 2. Integration with school's website 3. Creation of payment forms in flexible and suitable for a variety of transactions such as events, school store, etc

Authorize.net integrates well with our school website (managed by Finalsite). We are able to set up forms to collect credit card payments for school events. We also have the ability to collect credit card payments for our school store and sell tickets for Parent Organization events. The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing. Credit card payments are processed securely. The reporting features offered by Authorize.net are optimal and information about cash receipts can be downloaded to simplify the reconciliation process on a daily basis.

Authorize.net helps us with back end transactions that cannot be done in our reservation software.

I like the authorize.net’s online portal is easy to navigate and find transactions.

I wish there was a way to do unmatched refunds for older transactions.

We use it every day - customer support is superior - never had any issues.

This Gateway works extremely well - you can set up recurring charges. The CC expiration date can be automatically updated.

I'd like to be able to change the next charge date on a Recurring charge. Or I'd like the ability to only do charges on a weekday...so, if the 1st falls on Sat, I'd like the charge to happen on the 3rd.

Easily complete refunds, voids, and view all current transactions for our business. Easy search function.

That it's super easy to use, and has been extremely reliable. When dealing with your customers money, thats of the upmost importance.

We have lots of fraud transactions, but we can't prevent that without implementing settings that would block a lot of legitimate transactions. Wish we could figure out something in the middle.

We have been using Authorize.net for online payment processing for over 3 years. Simple interface and convenient button for processing refunds. Customer service is helpful and easy to get ahold of.

Quick & easy Virtual Terminal for payment processing. Links up with virtually any website or API. Simple transaction search & detailed customizable reporting.

Must pull monthly statements from a separate website.

Very good experience and a very good product. Very rarely any issues whatsoever.

Ease of use and the capabilities it has. Nice easy sign on, very ease and useful search options.

I feel like the only issue I have is sometimes trying to look up a transaction by the cardholders last name causes confusion. Especially if they use a Jr. or a Sr. Other than that, no problems.

Allows us to have solid ecommerce websites. Never fails us.

It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.

I dont like it as well as stripe, which we also use.

Timely processing and payment deposits. I also like that i can run a transaction manually very easily. It is also very easy to process refunds.

The challenge I always have with this software is that it is impossible to reconcile deposits to charges. There is not one good report that shows how fees are calculated.