# BentoBox Software Reviews, Demo & Pricing - 2026

> Review of BentoBox Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/bentobox-profile

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BentoBox

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Overview

[Reviews](https://www.softwareadvice.com/retail/bentobox-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/bentobox-profile/alternatives/)

# BentoBox 2026: Benefits, Features & Pricing

Wondering if BentoBox is right for your organization?

Our Restaurant POS Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

BentoBox

4.5

[(29)](https://www.softwareadvice.com/retail/bentobox-profile/reviews/)

Pricing

Pricing available upon request

### About BentoBox

BentoBox is a restaurant POS software designed to help businesses design websites, add content, and connect with customers through automated marketing tools. The platform enables managers to host events, manage social media posts and handle online ordering operations using a unified interface.

Administrators can create marketing emails with automated personalization based on customer data. Additionally, BentoBox lets stakeholders integrate the system with several third-party applications including Campaign Monitor, Constant Contact, Mailchimp and ShipStation.

Wondering if BentoBox is right for your organization?

Our Restaurant POS Software selection experts can help you in 15 minutes or less.

## BentoBox User Interface

## Popular BentoBox Alternatives

Main Product

BentoBox

4.5

[(29)](https://www.softwareadvice.com/retail/bentobox-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.13Value for money
-   4.41Customer support
-   4.31Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)

4.9

[(613)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.63Value for money
-   4.72Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/)

4.6

[(102)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.35Value for money
-   4.57Customer support
-   4.50Functionality

Pricing

Starting at $249.00 per month

Get Price

Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)

4.2

[(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/)

Ratings Breakdown

-   4.23Ease of use
-   3.84Value for money
-   3.69Customer support
-   4.12Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[StoreKit](https://www.softwareadvice.com/retail/storekit-profile/)

4.9

[(108)](https://www.softwareadvice.com/retail/storekit-profile/reviews/)

Ratings Breakdown

-   4.91Ease of use
-   4.84Value for money
-   4.84Customer support
-   4.61Functionality

Pricing

Starting at £49.00 per month

Get Price

## BentoBox Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Build Your Own

Pricing available upon request

Plan includes:

-   BentoCore
-   Restaurant Website
-   Takeout & Delivery
-   Online Catering
-   QR Code Order & Pay
-   eCommerce Stores
-   Gift Cards
-   Reservations
-   Digital Waitlist
-   Events Management

Foundations

Pricing available upon request

Plan includes:

-   BentoCore
-   Restaurant Website
-   Google Profile Sync
-   Takeout & Delivery
-   Gift Cards
-   Digital Waitlist

Signature

Pricing available upon request

Plan includes:

-   BentoCore
-   Restaurant Website
-   Google Profile Sync
-   Takeout & Delivery
-   Group Ordering
-   QR Code Order & Pay
-   Gift Cards
-   Digital Waitlist
-   Event Management
-   Customization Package

Read More

Elevated

Pricing available upon request

Plan includes:

-   BentoCore
-   Restaurant Website
-   Google Profile Sync
-   Gift Cards
-   Reservations
-   Event Management
-   Customization package
-   ADA Essentials

Foundations (Counter Service)

Pricing available upon request

Plan includes:

-   BentoCore
-   Restaurant Website
-   Takeout & Delivery
-   Google Profile Sync

Signature (Counter Service)

Pricing available upon request

Plan includes:

-   BentoCore
-   Restaurant Website
-   Takeout & Delivery
-   QR Code Order & Pay
-   Gift Cards
-   Google Profile Sync
-   ADA Essentials
-   Customization Package

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## BentoBox Features

-   Popular features found in Restaurant POS
    
    Delivery Management
    
    Electronic Payments
    
    Inventory Management
    
    Loyalty Program
    
    Mobile Access
    
    Multi-Location
    
    Online Ordering
    
    Order Entry
    
    Separate Checks
    
    Table Management
    
    Tips Management
    
-   More features of BentoBox
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Auto Update
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Delivery Tracking
    
    eCommerce Management
    
    Email Marketing
    
    Food Delivery Dispatching
    
    For Restaurants
    
    Gift Card Management
    
    Kitchen/Menu Management
    
    Landing Pages/Web Forms
    
    Live Tracking
    
    Location Tracking
    
    Newsletter Management
    
    Online Store Builder
    
    Order Management
    
    Order Processing
    
    Order Tracking
    
    Payment Processing
    
    Pre-built Templates
    
    Promotions Management
    
    Real Time Editing
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Restaurant POS
    
    SEO Management
    
    Third-Party Integrations
    
    Transaction History
    
    Website Management
    

## BentoBox Integrations

Google Analytics 360

Integration rated undefined from -1 review

Instagram

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

Twitter/X

Integration rated undefined from -1 review

ShipStation

Integration rated undefined from -1 review

Square for Restaurants

Integration rated undefined from -1 review

See all 14 integrations

## BentoBox User Reviews

Overall Rating

4.5

Ratings Breakdown

5

79%

4

7%

3

3%

2

3%

1

7%

Secondary Ratings

Ease of Use

4.5

Value for money

4.1

Customer support

4.4

Functionality

4.3

Henry C.

Verified reviewer

Restaurants

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed July 2021

Great if you know what you need and aren't tech-savvy

3

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has. Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up. An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates.

Ratings Breakdown

3

Ease of use

2

Value for money

5

Customer support

3

Functionality

Pros:

BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

Cons:

This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

Read More

KT

Karlee T.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Reviewed October 2025

Easy to Use, Great Support

5

So far, we've had a great experience with BentoBox. My hospitality company transitioned all of our restaurant websites to their platforms and we've been very happy with our experience!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The solution is affordable, support is quick to respond, we have had a great experience in developing sites as they take our feedback seriously and appropriately. The content management is seamless and easy for our restaurant teams to update & do themselves.

Cons:

Some very small limitations with design but overall the experience has been very positive. I honestly can't say definitively any specific cons.

Reasons for switching to BentoBox

Difficult to use the back end of Webflow. Needed an easy to use solution for the property teams.

Read More

JA

Joseph A.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Reviewed September 2024

Great response to issues and concerns.

5

Excellent. Improvements are made always.

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

Improved menu features.

Cons:

I would like to see more options for displaying menus creatively. Yen (Japanese yen features for online store)

Reasons for switching to BentoBox

Recommendation from another website and their website.

Read More

aR

angie R.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Great Service

5

How much is easier it is to navigate through our website.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.

Cons:

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

Reasons for choosing BentoBox

They talked to us and asked what we wanted in a website and created exactly what we wanted our website to look like.

Read More

LF

Lowell F.

Verified reviewer

Restaurants

11-50 employees

Used weekly for more than 2 years

Reviewed May 2025

Bento Box excellent product

5

Very positive. Excellent customer service. Easy to use product. Staff always available and very helpful.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use, positive impact on business, excellent customer service. Always available to assist as needed.

Cons:

Nothing. Great product and service. Great customer service. Do not change product. Easy to make changes as needed.

Read More

SB

Stephanie B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

BentoBox is excellent!

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

BentoBox is easy to use and is appealing to the eye. I have enjoyed the ease of use and appearance of the program.

Cons:

I do not have any negative reviews regarding BentoBox. Would buy it again no questions asked! It has met all of my expectations!

Read More

VR

Verified

Reviewer

Food & Beverages

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2022

Terrible Customer Service

5

Ratings Breakdown

5

Ease of use

2

Value for money

1

Customer support

5

Functionality

Pros:

Loved the product and it was so easy to set up.

Cons:

I loved the product and wanted to continue using it. However I was sold the product at one price and billed a much higher price. When I reached out to see what had gone wrong I received without a doubt the most confusing and terrible customer service I've experienced. After over a month I was finally able to cancel my subscription but am still trying to receive refunds for charges incorrectly billed to me. Would highly recommend taking the terrible customer service into account before signing on and saving all email communication just in case.

Read More

SM

Stephen M.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Just Don't Get Involved!

2

Ratings Breakdown

5

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Nothing at all.

Cons:

They really don't do anything for the money. Terrible customer service. Chargebacks are targeted on their online ordering platform.

Reasons for switching to BentoBox

promise of more targeted customer base.

Read More

Ariane B.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Making lives so much easier!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's convenient and saves me a lot of time on my day to day routine

Cons:

I have no complaints about the software.

Read More

Chelsea M.

Verified reviewer

Hospitality

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2018

Fabulous New Site

5

I have loved working with Bento Box. Even after the initial setup, the customer support is superb.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

When looking for a new website, I wanted something beautiful that anyone could learn to build/edit. BentBox is a great option because the backend is logical and easy to learn and the finished product is so beautiful.

Cons:

I love this product. No complaints here. I even felt like the company created a work-around for our restaurant-hotel combo.

Read More

Showing 1 - 10 of 29 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/bentobox-profile/reviews/)

## BentoBox Popular Comparisons

[Restroworks vs BentoBox](https://www.softwareadvice.com/compare/77505-Restroworks/vs/313375-bentobox/)[Owner.com vs BentoBox](https://www.softwareadvice.com/retail/bentobox-profile/vs/owner-com/)[Square Point of Sale vs BentoBox](https://www.softwareadvice.com/retail/bentobox-profile/vs/square-point-of-sale/)[Toast POS vs BentoBox](https://www.softwareadvice.com/retail/bentobox-profile/vs/toast-pos/)

[Compare All Alternatives](https://www.softwareadvice.com/retail/bentobox-profile/alternatives/)

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