BentoBox vs OpenTable
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4 / 5
4.6 / 5
Customer Support
4.3 / 5
4.5 / 5
Functionality
4.2 / 5
4.6 / 5
Last Review Written
September 25, 2024
September 28, 2024
Pros/Cons
Pros
- Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
- It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
- BentBox is a great option because the backend is logical and easy to learn and the finished product is so beautiful.
Cons
- With the gift card sales option, we recently had a problem because the charge was fraudulent.
- Worse company ever so far take your business somewhere else.
- You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.
Pros
- The best part is you earn points with them which turns into gift cards that you can use at some of your favorite places.
- Easy to use, provides great marketing options, well supported. The product support has been great, operationally and from our representative.
- Easy to use, love the restaurant suggestions and what’s available now options. Points are great too that can be redeem for gift certificates/cash.
Cons
- Nothing from open table, I got annoyed when a restaurant no longer used Open Table and stopped taking reservations, but that is on the restaurant, not open table.
- I dislike that the search query resets every time the user views a restaurant. No map view on mobile site makes it difficult to use to make decisions on the go.
- Never once have I had a problem with this app in booking or reserving a table at a restaurant.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
