--- title: "BestRx Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BestRx. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BestRx is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/bestrxwin-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Pharmacy Software](https://www.softwareadvice.com/retail/pharmacy-comparison/) / [BestRx](https://www.softwareadvice.com/retail/bestrxwin-profile/) / BestRx Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/bestrxwin-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/bestrxwin-profile/alternatives/) # BestRx User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 71 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 57 reviews (80%) - 4 stars: 12 reviews (17%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Also, it helps me to control my inventory easily since it adds when I receive an order from my vendors. - Also, BestPOS is able to connect with Pointy system which helps to bring new customers into this store. - Also, BestPOS is connected to BestRx, so I don't need to worry about the pick-up signature by the customers since it's stored in the BestRx program. ### Most mentioned cons - completely dissatisfied , poor customer service , complete mess , long wait to talk to someone with no result at the end - The reason for this is liability. If someone comes back and says we dispensed something they were allergic to, then having a hard stop for allergies allows us to legally show we asked for allergy information and it is set in our workflow. - not being able to look up a specific medication in a patient profile (basically you have to go through the whole profile to find it) ## BestRx customer reviews Showing reviews 1-25 of 71 (page 1). ### BestRx Review - Overall rating: 5/5 - Reviewer: Maria K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BestRx makes prescription processing easy. If we ever have difficulties or questions, BestRx is easy to contact and they are helpful. The staff is very knowledgeable and helpful, especially during the pandemic. They are easy to contact as well. #### Cons We have been seeing one E-Rx being printed on two quarters of the paper, which makes us spend more time stapling the prescriptions and managing our files. Also, we would like for Best Rx to allow us to print telephone prescriptions at the real time of filling and processing the the prescription. We suggest that a window should pop up asking to print the telephone prescription as a yes/no question. This is an excellent and convenient feature but the BestRx has limited integration with the payment processing company. All aspects instead should be integrated together with multiple processing providers, such as Costco, Cardnox, Heartland, etc. #### Vendor response Thank you for taking the time to share your experience with our pharmacy management software and our support team. We appreciate your feedback and sharing your printing concern. We are able to assist in correcting this. Please call customer service and we'd be more than happy to help! Replied May 2022 --- ### BestRX :Pharmacy friendly PMS with professional and knowledgeable customer support - Overall rating: 5/5 - Reviewer: Roshan P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great PMS system and always best, promptly customer service is I really appreciate from BestRx. Any feature recommendation or state BOP requirements are implemented in a timely manner. #### Cons So far, my experience with BestRX is excellent. #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Best Rx review - Overall rating: 3/5 - Reviewer: vijay s. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros easy customer service and help desk. It was easy to get hold of the computer help desk #### Cons Dual billing and medication database. Prescription billing information of past is very hard to read #### Reasons for choosing BestRx pricing and live training for 2 days #### Reasons for switching to BestRx way too expensive and computer help desk. Take time to find somebody to help with problem #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and encourage you to reach out if we can help with anything. Thank you for being a valued BestRx customer! Replied June 2023 --- ### BestRx Software - The Best Software For Retail Pharmacy - Overall rating: 5/5 - Reviewer: Hiren R. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy to have this software, easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Best Customer Service with affordable price, user friendly software for pharmacy team members. #### Cons Compounding section need improvements (eg. : units of measure like ml, mg, mcg, capsule, tab next to qty of each ingredients) #### Reasons for choosing BestRx Cost #### Reasons for switching to BestRx Save montly cost #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and are evaluating ways we can enhance our compounding functionality in the future. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Could not function without Bestrx - Overall rating: 5/5 - Reviewer: Dawn E. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bestrx makes everything in our pharmacy run smoothly. It is extremely easy to use and train technicians on. They are always on top of the ever changing federal and state requirements. #### Cons Nothing. Because if you have an issue, BestRxx is right there to help you figure it out and they are great at always improving their program . #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We will continue to stay on top of changing state and federal requirements, and minimize the impact they have on your operations whenever possible. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Easy and effective - Overall rating: 5/5 - Reviewer: emily b. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall our business has grown due to our ability to quickly and efficiently process prescriptions for our patients; they love us! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and effective method for prescription processing! Best system I have ever used! #### Cons The ability to call for help is also great; the technology and technicians behind it are truly exceptional. #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Sona V. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very comfortable using Best Rx. It's one of the best ones that I have come across, Having used Opus ISM, Win Rx, Micromerchant, I like Best Rx amongst all of them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to understand and use. Less downtime, easy processing and filling of prescriptions. #### Cons Some of the features and upgrades I could suggest is NDC scanning or tracking feature, which would improve workflow. #### Reasons for choosing BestRx East of use and functionality, great customer support. #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We also appreciate your suggestions on how we can continue to enhance our software. We will share this feedback with our software developers. Thank you for being a valued BestRx customer! Replied June 2023 --- ### User friendly software to learn or train other employees - Overall rating: 5/5 - Reviewer: Ankit P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workflow, Microsoft base, processing prescriptions is so easy, most used keys are entered key on the keyboard, #### Cons POS does not have the feature to generate reports for OTC items received by date range and supplier name. #### Vendor response Thank you for taking the time to share your experience with our software and customer support team. We are happy to hear that everything is going well so far. We wanted to let you know that BestPOS does have the ability to generate reports for OTC items and sort them by date and/or supplier. Please contact our support team at your earliest convenience and we would be happy to walk you through how to do this. Replied September 2023 --- ### BestRx prescription processing system - Overall rating: 5/5 - Reviewer: Dennis F. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prescription processing is easy. Standard reports are very helpful in management of cash flow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Prescription processing is easy. Many of standard reports very helpful. Option to customize reports helps with some management functions. Ability to check inventory levels and values retrospectively is a rea plus. Most PBMs and drugs are already in system and just need "activation" in event we need. Local company. #### Cons Did not enjoy switching from previous software system--but after about 2 weeks was quite comfortable with BestRx system #### Reasons for choosing BestRx Price and local company #### Reasons for switching to BestRx HBS went through a few mergers/acquisitions and was going to sunset our product and gave us choice of two products they had purchased. We requested demo from BestRx and found system to be in line with our needs. Price was reasonable and we liked the idea of company being locally based. #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Ease of use - Overall rating: 5/5 - Reviewer: Aliasghar T. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is so easy to learn the computer system. I learned it on the very 1st day that I worked with it. #### Cons not being able to look up a specific medication in a patient profile (basically you have to go through the whole profile to find it) #### Reasons for choosing BestRx A Pharmacist friend of mine said Best Rx is the best #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our easy-to-use software and are glad that it is reflected in your experience so far. With regard to your feedback, this functionality is already available in BestRx! We will have a member of our support team contact you to show you how to do this. If you have any questions in the meantime, please don't hesitate to reach out. Thank you for being a valued BestRx customer! Replied June 2023 --- ### product - Overall rating: 5/5 - Reviewer: adedayo a. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Able to safe credit card and charge is more faster than my previous software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Able to customized the software to my pharmacy specifications. Frequent update to meet the need of the pharmacy and complaince #### Cons Holding time is becoming longer than usual #### Reasons for choosing BestRx Able to work with most of my current computer #### Reasons for switching to BestRx Merge with another software #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate the feedback about our hold times as well. We always strive to help our customers as quickly as possible and will evaluate how we can reduce wait times wherever possible. Thank you for being a valued BestRx customer! Replied June 2023 --- ### bestrx review - Overall rating: 5/5 - Reviewer: Malav K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros erx , shiipping integration, delivery module, etc #### Cons invetory or c2 management. nursing module can be better. should have social media marketing. lot of the features are avialable but nobody calls to let us know. it is upon us to find out the features. #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We really appreciate your feedback and while we can't do much for your social media marketing, we do have ways to help improve your online ratings through our messaging platform. If you are interested in learning more, please reach out to our customer support team. We are also evaluating ways we can enhance some of the features you mentioned and will continue to work on our customer communication as well! Thank you for being a valued BestRx customer! Replied June 2023 --- ### Price - Overall rating: 4/5 - Reviewer: Joseph L. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Na #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Customer service and help desk readily available for complexities of insurance coverage plans #### Cons The increased demand for upgrades sometime affect the software systems. #### Reasons for choosing BestRx Price #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Easy to operate - Overall rating: 5/5 - Reviewer: Chintan P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Auto refills, Night tech and many more functions #### Cons It need to be more faster!!!!!!!!!!!!!!!! #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are happy to hear you are happy with your software and our advanced features, like AutoTech. Please don't hesitate to reach out to our support team if we can ever be of any assistance. Thank you for being a valued BestRx customer! Replied June 2023 --- ### BestRx - Overall rating: 5/5 - Reviewer: Kim E. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Erx, delivery, claim processing, vaccine management #### Cons Charging for vaccine submissions Mobile delivery fees as it's not great #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We would like to hear more about your experience with our Mobile Delivery app and encourage you to contact our support team so we can identify ways to improve. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Easy to use - Overall rating: 5/5 - Reviewer: Umesh P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros processing is easy. system is color coded #### Cons lagging during daily. updates during busy hours. #### Vendor response Thank you for taking the time to share your experience with our pharmacy software. We are glad that your experience has been a positive one so far. If you experience any issues with lags, please don't hesitate to contact our support team. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Software - Overall rating: 5/5 - Reviewer: Sandra B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a gigantic improvement over our last software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reliable. Previous software had so many glitches. BestRx is superior in every way. #### Cons We love it the way it is. Early on customer support was weak but that is no longer true. #### Reasons for choosing BestRx We looked at several and BestRX seemed like the best fit. #### Reasons for switching to BestRx ProPharm updated us to a new product that was full of bugs and large data errors. #### Vendor response Thank you taking the time to share your feedback with us! BestRx strives to offer exceptional customer service and comprehensive software solutions for pharmacies. We are happy to hear we have been able to do that for your pharmacy. Should you have any questions or need additional support, our team is here to help! Replied May 2022 --- ### best rx is best - Overall rating: 5/5 - Reviewer: Nitin A. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great, liking it so far will continue but would like to get some discounts #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros customer service is excellent, ease of use and user freindly #### Cons more inventory features can help, workflow streamline should be more robust #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We also appreciate your recommendations and will keep them in mind as we continue to make enhancements in the future. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Best Rx Review - Overall rating: 4/5 - Reviewer: Anthony e. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good so far #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service, friendly technicians, and knowledgeable #### Cons Nothing so far I don't have any complain #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! Replied June 2023 --- ### BestRx is very easy to use - Overall rating: 5/5 - Reviewer: Anant P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. None #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use has great coustmer service easy to solve any problem #### Cons None everything abt this program is top notch no complaints #### Vendor response Thank you for taking the time to share your experience with our pharmacy management software and our support team. We take as much pride in our industry-leading customer service as we do our innovative software solutions. We are glad that has been reflected in your experience with us so far. Our team is committed to doing everything we can to best support your pharmacy. If you have questions, suggestions or need support, please don't hesitate to reach out. Replied May 2022 --- ### RxTree Pharmacy - Overall rating: 5/5 - Reviewer: Paschal N. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best Rx software is very easy to operate and has a great tech team for any assistance needed. #### Cons RxTree Pharmacy has experienced no cons since installing Best Rx. #### Vendor response Thank you for taking the time to share your experience with BestRx! We are happy to hear that you have had a positive experience with both our software and our customer service team. Please don't hesitate to reach out whenever you need support! Thank you for being a valued BestRx customer! Replied May 2022 --- ### Bestrx is BEST. - Overall rating: 5/5 - Reviewer: Ravin S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything about rx processing and pos. #### Cons Nothing that I don't like about Bestrx #### Vendor response Thank you for taking the time to share your experience with the BestRx software and our customer service. We are happy to hear things have been going well! We are always here to offer additional support, whenever it's needed, so please don't hesitate to reach out. Thank you for being a valued BestRx customer. Replied May 2022 --- ### Best Rx is best - Overall rating: 5/5 - Reviewer: Ganesh P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best rx option excellent for pharmacy software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is great with knowledge staff. #### Cons I didn't find anything yet ,system better than chain drug store #### Vendor response Thank you for taking the time to share your experience with our pharmacy management software and our support team. We are glad to hear the software has been working well for your pharmacy. In the future, if you have questions, suggestions or need any additional support, please don't hesitate to reach out. Replied May 2022 --- ### roosevelt pharmacy - Overall rating: 5/5 - Reviewer: Aesha V. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly is the best thing, its easy for anyone to use #### Cons Nothing that is not right about about BestRx #### Vendor response Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! Replied June 2023 --- ### Do not use this software , you will headache every day - Overall rating: 1/5 - Reviewer: Jignesh P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered completely dissatisfied , poor customer service , complete mess , long wait to talk to someone with no result at the end #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was very user friendly system originally but sold to Red Sail Tech and problems started with everything nothing good left #### Cons Do not get this software now its not old good its been sold to Pioneer rx, poor customer service, so many glitches in the software , power line switch is not good ## More reviews [Next reviews](https://www.softwareadvice.com/retail/bestrxwin-profile/reviews/?page=2) --- BestRx Reviews, Pros and Cons - 2026 Software Advice