Bindo POS Software


 

Bindo POS is a cloud-based POS system with mobile applications that offers inventory management, customer management, and e-Commerce within a suite. The software integrates to their online marketplace such that shoppers can purchase products directly from in-store inventory. The scalable solution works well for stores that carry thousands of different items at a time.

Bindo automatically populates the live listing catalog with a product photo, title, and description and users just need to add the price and quantity. Their matrix feature categorizes products with up to three attributes, such as color, size, and material.

A customizable loyalty program is included with customer management to help build customer retention in an increasingly competitive market. By tracking a customer’s purchase history, retail associates can optimize the shopping experience. Bindo records important information like email address, phone number, points collected and redeemed, and total sales.

The Bindo platform also comes with the multi-store reporting and intuitive dashboard capabilities. Users have instant access to metrics for tracking sales, products sold, refunds, and online store visits.

 

Bindo POS - Login screen
 
  • Bindo POS - Login screen
    Login screen
  • Bindo POS - Register
    Register
  • Bindo POS - Customer details
    Customer details
  • Bindo POS - Inventory
    Inventory
  • Bindo POS - Purchase order
    Purchase order
  • Bindo POS - Time clock
    Time clock
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

61 Reviews of Bindo POS

 

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Software Advice Reviews (60)
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Showing 1-20 of 60

Mira from Miras Boutique
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Awful pos provider

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Been with bindo for two years and will be leaving. Prices are ridiculous compared to industry average. Will bump up your price drastically afterwards.

Pros

Ease of use when system is not down. Not much positive remarks about this company. They will make many promises but fail to deliver.

Cons

Customer service is awful! Very arrogant and they do not care. Constant updates that mess up the system for days. I have had to close the store because system did not work. One of the updates included gift card reprogramming. As a result all outstanding gift cards became invalid. So many other problems.

 
 

Madyson from Twirl
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Bindo Is Okay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been with bindo for three years and now we're FINALLY switching over to a better system, Bindo charges way more than it is worth.

Pros

Simple to figure out, but once your company gets up and running and gains some momentum, you'll probably want to change to a different one.

Cons

Glitches often, deletes things randomly from the inventory, sometimes it just closes, doesn't integrate

 
 

Christina from Redrocks Community College
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

bindo Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

we need more support I think that since we got the new system its been a headache to talk to someone

Pros

when it works its great it does not freeze and the Ipad are nice to have to walk around with and do my menus

Cons

to may down times some times it just freeze during the middle of lunch sometimes drives us crazy need a better

 
 

Shannon from Adam & Eve
Specialty: Health & personal care
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Bindo POS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Pretty Straight Forward, if you have common sense, you can use this POS. Been using for a little over a year I think and overall, a nice POS system, seems like they are continually updating their product, so kudos!

Cons

The reports are a little confusing at times, get conflicting numbers. Sometimes it times out, not super difficult things to fix, I think still working out bugs.

 
 

Justin from Ladera Sports Center
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

It'd pretty easy to use but some features are tough

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The one click orders are easy and it's easy to edit the bin.

The interface looks clean and it's easy to teach

Cons

It's difficult to search for refunds from awhile back.

Needs a custom cash received rather than 3 options and tender

 
 

Mitchell from LITTLE THINGS TOY STORE
Specialty: Toys / hobby shop
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Bindo Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mostly a good fit for our business. although it could use some enhancements to its user interface and reporting.

Pros

data collection and retrieval, gift cards, credits...

Cons

Slow at times and poor user interface, cannot run yearly vendor sales reports...

Advice to Others

Get the whole story regarding hardware and internet speed before you buy.

 
 

Ellie from LOFT of Asheville
Specialty: Gifts
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Seemingly easy to use but has a lot of problems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The system looks good and is intuitive to use... unfortunately thats about it for positive feedback... this system might be good for a restaurant. I cannot speak for that, but for retail, there is a lot to be desired. Its kind of a lot to get into... beyond that, the system crashes a lot. A LOT. I have had the entire system crash while I was in the middle of a sale 3 times over the course of a month that we have been using it. Luckily we purchased 2 registers because I have had to switch out my entire register to the backup just to complete a sale with my customer standing there waiting. If I did not have a back up register, I would be losing so many sales. On Saturday, my register crashed and I could not get it to work again for 6 hours... which brings me to customer service. The customer service agents are nice. They are able to help fix issues... sometimes. They will not answer the phone on weekends but there is a in app messaging system that they will answer. Often times they do not seem to have answers to our questions and will claim that "no one has ever had this problem before" or "our internet is too slow" This has been the answer to questions we have asked countless times. Other times, we ask questions and just don't ever get an answer. They will just stop responding... its frustrating and unprofessional.

Pros

looks good

Cons

crashes all the time, customer service does not know what they are doing

Advice to Others

This system has potential if they would fix the glitches or even acknowledge that they exist, but until then I would not recommend this system.

 
 

Michele from Second Chance Thrift Store
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Varied opinions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the product, they are problems and lack of resolving issues.

Pros

Easy to use.

Cons

Lack of resolving/support with technical issues.

 
 

Kevin from Vapeco
Specialty: Tobacco
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Bindo - Looks great but lacks in back-end necessities.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Bindo POS, like many other cloud-based POS systems, is equipped with the basics. Inventory management, time-clock, multiple store capabilities, and inventory transfers. To add to that list, they also have an incorporated CRM. Unfortunately, our experience with Bindo POS was not the best. If you're in any way serious about running a business, Bindo POS does not supply the data necessary to make informed decisions on reordering and managing inventory. Their interface is beautiful and very easy to use, however you're limited once you hit the desktop. Bindo POS is optimized for tablet use. Simple functions like exporting reports and managing inventory are not easily done on a desktop. We also encountered many errors in inventory tracking, which is a NIGHTMARE. Transfers, Purchase Orders, and Sales sometimes did not log or disappeared. We purchased an iPad just to use in the office. Bindo POS has the framework and design to be one of the best retail POS software programs around.

Pros

- UX
- Ease of Use (Tablet Only)

Cons

- Not Desktop Friendly
- Support (Seems like they're contracted and don't actually work for Bindo POS)
- Inadequate Reporting
- Bare-Essentials CRM
- Iffy Inventory Management (Buggy and not always reliable)

Advice to Others

We wouldn't recommend Bindo until it is fully optimized for desktop and their inventory issues have been resolved.

 
 

adam from Cloud 9 Vapor
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Awesome product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like everything about Bindo, but i wish i could make small changes to the inventory from my computer without downloading inventory, making the changes, then uploading it

Pros

Love that you guys actually finished the Woocommerce integration. Love the reporting. Servers always seem to be up, only issues encountered were from my internet provider.

Cons

Limited usage with computer, seems like everything needs to be done on the iPad

Advice to Others

Buy it!

 
 

Melissa from Pacific Pinball Museum
Specialty: Museum / park / zoo
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Bindo Register and Money Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great reports and an easy interface. The price is right. An unsolved glitch in software for combo power supply/digital input- output. It stopped charging the iPad. It's still not fixed. Our staff must plug in an Apple charger at nite, or the iPad will run out of charge.

Pros

Support staff is great. We are very happy with the variety of reports.

Cons

Just that one glitch described in the review.

 
 

Christopher from A La Mode Boutique
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Bindo Retail POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like Bindo and most of its features. I do however have some issues with Bindo. One of our biggest issues is printer connectivity, especially the blue tooth printer. I believe the blue tooth version has been discontinued. Another issue that I've noticed is that it takes a long time for software updates. The current problem that is taking a long time to update is the iPhone app. It doesn't work properly and hasn't been fixed for about a year. You cannot pull a report on the phone app or anything accept view current gross sales. I have called in with issues that need to be resolved on the retail POS and some most of our concerns have never been resolved. It appears that the DEV team doesn't consider individual case by case problems serious. They only make changes they see fit for the masses and they don't fix issues for each store.

Pros

Ease of use.

Cons

DEV team/company does not seem to have any sense of urgency to make software logic changes to meet the needs of its customers. They need to add some serious retail experience to their DEV team that really understands how retail works so that their logic is written more flexible. Especially on the permissions side of the software.

Advice to Others

I would recommend Bindo but test it out completely to ensure it will meet all your needs. If you find that you need to make changes to Bindo it may take years for any request to be granted and implemented. Bindo needs much improvement in this area and I believe this is the major drawback to an overall good system.

 
 

Darci from DK Dance Productions
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Yeah Bindo!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used Bindo for a little over a year. We love the ease of the software for our retail.

 
 

Erin from Follow the Honey
Specialty: Gifts
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Bindo review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After switching POS systems five times in 4 years, bindo has been the best for ease of use and product management.

Pros

Easy to navigate.

Cons

No always easy to find/search past sales.

Advice to Others

Make sure it's the right fit for your business.

 
 

Ellie from Loft of asheville
Specialty: Gifts
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Very intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Although there have been some glitches, overall the program is very intuitive and easy to use

 
 

Brian from Amelia Biscuit Company Inc
Specialty: Pets & supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Works great - almost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It works great; I just wish it had more user options and was more customizable. There are also a couple of annoying glitches that they can't seem to fix

Pros

Ease of use and small footprint

Cons

Not customizable enough

 
 

Shannon from Adam & Eve
Specialty: Other specialty retailer
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Bindo POS

Ease-of-use

Functionality

Product Quality

Customer Support

Overall Bindo is a relatively easy application to use. Most of the tabs are pretty self-explanatory. If for some reason you have a question about how to do something in regards to the application, they have how-to videos and explanations. You can also contact customer support. They're normally on the ball, they've come a long way from when we first started using the application. Much faster response times.

Pros

Ease of use, relatively fast, if there is down time they fix things pretty quick!

Cons

Longer customer support hours, being a business we are open later than customer service. That's when things will normally go wrong. Murphy's Law
Not a huge fan of the change done to the Sales Summary Report, when I export it, the currency fields are now number fields. Try to format back to currency and have to go into each cell and fix it to become currency again.

 
 

Lauren from Norcross High School
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

User-friendly with a few kinks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Other than internet issues, ability to print reports, and the system itself having errors. I have had not major problems with the system. I do like the user-friendliness of the app. My employees are quick to learn the system since they are familiar with Apple. I like that I can access the store, including inventory, from the computer while the store is in operation.

Pros

Great for employees and staff with apple experience.
Chat feature available inside app to help with questions

Cons

Time-consuming to set up the store.
Some features in accounting not available.
All items rely on the internet and Bluetooth, which is not always dependable.

 
 

matthiew from hole in the wall
Specialty: Sporting goods
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Bindo is a great system. we use it at where I work and its great because we can search for all of our items within just a matter of a click, our accountant can manage the store anywhere on the go.

Pros

Great customer support.
cloud based storage system
compatible with tablets
Easy to use UI

Cons

If you have slow internet I wouldn't recommend it.
1. It constantly sends back and forth data all the time and it requires additional time to process data.
2. Sometimes purchases if your internet speeds are low, will not charge on your end, but will still charge the user.
3. Inventory management nightmare for untitled items.

 
 

Lisa from Blacksmith Clothing Co.
Specialty: Apparel & fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

One of the best wireless POS systems offered

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Bindo has been my retail clothing shop's POS program for two years now. It's very easy to learn and to use (I've checked other mobiles out and had used hard-drive systems for 15 years prior. Does it have its glitches? Sure, what wireless program doesn't. Nonetheless, I've never lost data, it's mobile and full info can be accessed from various devices; customers are impressed with the technology (ha, which makes me look really with it); and Bindo support is quick to answer questions.

Pros

Easy access to inventory and sales data, off-site mobility, report and functionality updates, matrix ability inventory, easy interface with printers, scanners, credit card processors, etc. Free hardware offered with a 3-year contract, and flexible financing available.

Cons

There's a limited number of printers (both receipt and labels) that that can interface, and updates can cause some hardware issues. Nothing that's a deal-breaker, though. Many many reports are available but could use more that are specifically toward a clothing retailer, such as matrix bundling in sales reports. Hopefully, that's one of the constant updates.

Advice to Others

Know that you're getting a mobile POS system that will meet your needs, and know that there will probably be some glitches along the way, but they can be ironed out.

 
 
 
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Jay from J&J Liquor

August 2015

August 2015

Great POS System For Liquor Store

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros
- the inventory updating and management process is very easy to use with the barcode scanning system
- I like that it automatically captures my customers' information when they make a purchase
- sometimes we do outdoors events, trade shows, beer expos, etc, so being able to bring our iPad with us and use it as a register is very useful

Cons
- I wish this could also be used for Android devices, but we're pretty happy with using our iPad so far

We use Bindo for two of our liquor stores since Bindo was one of the few POS systems we looked at that supported multiple locations or stores. Though we ultimately ended up deciding between two other companies, the Bindo rep made us a great offer which we accepted.

Source: Capterra