Booksy Software

Mai yer from Nails by MaiYer
August 2018
Recently downloaded this app for my business. So far so good.
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
What I like most about this is that my clients are able to set their own appointments. I also like it that it blocks the time needed so that I don't double book.
Cons
Well as of right now the only issue I did have was editing the services. I couldn't figure it out but once I messaged the rep, their quick response helped me fix that problem.
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source: Capterra
James from Lowe's
Specialty: Other specialty retailer
Number of employees: 11-50 employees
June 2018
Used Booksy for over a year
Ease-of-use
Functionality
Quality
Support
N/A
Value for Money
Pros
Ease of use. Very easy app to navigate. Type in the service you are looking for and your location. I love having the opportunity to book an appointment weeks ahead of time
Cons
I do not have anything negative to say about Boosky. It is very easy to use and navigate. The app is quick and intuitive.
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source
Maiyer from Nails by MYM
May 2018
This app is good. Works wonderfully with scheduling my clients.
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
What I like most about this app is that it was easy to use and not too much going on. It is a great app for salon users.
Cons
There isn't really anything I would say that is a con with is app. It's pretty self-explanatory all on its own.
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source: Capterra
Rodrigo from Asociación Civil REDES
May 2018
Booksy is a perfect application that acts as a mobile diary
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros

ideal to keep your customers up to date, adjust schedules and not miss any appointments. It is really practical
Cons

The disadvantage is that since smartphones already have such diary, the consumer could not be so interested in the application
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source: Capterra
Rafael from Rafaels Quality Solutions and services
Specialty: Other specialty retailer
Number of employees: 2-10 employees
March 2018
My experience with Booksy
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
Booksy was a very easy and understandng platform that offers what most platforms for buisness start ups don't is a free trial . The representative I spoke with was very thorough and very articulate with the way he explains to make sure I was able to understand the app . He also gave me tips and pointers for my business that really helped me out in the long run . I recommend anyone trying to sign up for a marketing platform or Booksy it's self to use him as their representative .
Cons
It's still not widely available to the public being advertised on television or anywhere that can volumize notice of this service
This review was submitted organically. No incentive was offered
Review Source
Oswaldo from Suministros Vallemares, C.A.
March 2018
Book spa, barber and tattoos from one site
Ease-of-use
Functionality
Quality
Support
Value for Money
Make appointments in one site.
Pros
Make appointments directy from the site 24/7. Easy sync with the mobile app for iOS and Android. Can use the location/GPS feature to find beauty suppliers near by.
Cons
Not phones updated. Sometimes got to confirm the appointments by phone call and the numbers of suppliers are not updated.
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source: Capterra
Victoria from Real Estate
February 2018
Amaze with this app
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
I like to see the variety of business on this app don't need to google the business to see how good they are all you need to do is find a salon look at the reviews and book! Love it
Cons
Not much publicity people don't know what booksy is! Need to spend a little more money advertising so people know what this application is all about
This review was submitted organically. No incentive was offered
Review Source: Capterra
keith from TRCA Barbershop
Number of employees: 2-10 employees
October 2017
Booksy has saved me so much time and helped me to put my career in professional prospective!
Ease-of-use
Functionality
Quality
Support
Value for Money
it gave me more time to complete other business related tasks.
Pros
The simplicity in which it gives for my customers to use with and the sure convenience that it provides in regards to keeping my schedule in a timely manner
Cons
It doesn't let you singularly set your schedule or customize it once you set your schedule its locked every day sometimes you need to change up your hours and I don't see were you can do that.
This review was submitted organically. No incentive was offered
Review Source: Capterra
Gino from American Dream Barbershop
October 2017
Wonderful, perfect working app
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
Text, email & notify clients directly from app regarding updates. Facebook integration, post pics, link to social media & 24/7 help desk
Cons
I have to change my hours of operation if I need to work late. On my old schedule system, I could open up an hour on my schedule instead of changing all of my hours. It's a pain because I have to remember to put it back to normal times or a client will be able to book in that additional time
This review was submitted organically. No incentive was offered
Review Source: Capterra
Mary Jane from Bombshell Lash Lounge
Number of employees: 1 employee
October 2017
Hands down, the best app for scheduling and graphics! Highly recommend!
Ease-of-use
Functionality
Quality
Support
Value for Money
More clientele!
Pros
I love that my clients can book directly online and that they get reminders for their appointments! I love the gallery I can post of my work and that my clients can post reviews for all potential clients to see! It really allows me to put my best foot forward when trying to get new clientele. The customer service is spot on and they respond to your issues in minutes. Best app and customer service for the business owner!
Cons
I wish it had the functionality to allow me to create my own flyers. While I like the flyers they create for me, I would like to be able to choose templates for specials I might be having.
This review was submitted organically. No incentive was offered
Review Source: Capterra
Verified Reviewer
Number of employees: 201-500 employees
October 2017
Surprised, but this is a very cool app!
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
It is soooo simple to use! Scheduling a meeting or a visit has never been easier! The catalog of providers is growing systematically, so new services are added every week.
Cons
I don't really see too many disadvantages. Maybe lack of any real-time customer service- they could use that!
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source: GetApp
Robert from The Gentlemen's Barbershop
October 2017
The only thing I have an issue with is location is always off.
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
Everything
Cons
I like the software but the only thing would be gps or location . It always brings up a different area.
This review was submitted organically. No incentive was offered
Review Source: Capterra
Ruben from RGI
Number of employees: 1 employee
July 2017
Very, very pleased.
Ease-of-use
Functionality
Quality
Support
Value for Money
The system is set up to do all work once client is in. I don't have check with anyone and no bookkeeping. Thank u so much.
Pros
I don't have to do any work once client joins system. The client is in full control, so they can schedule and cancel on their own.
Review Source: Capterra
Luis from Lou Da Barber
July 2017
Super easy to use!
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
That i dont have to never use a pen or notebook again. It saves me time during work hours so I don't have to go back and book anybody they can do it on their own!
Review Source: Capterra
James from The Barber Club Mizner Studio
July 2017
Booksy has made online booking easy! The app is easy to use and very customisable. Try it out!
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
I like how easy it is to use. I also like that the customers can download the app. This makes doing business a lot easier.
Cons
I do not like that the client does not get a text reminder. Not all clients want to download the app.
Review Source: Capterra
Amanda from Transformations
Number of employees: 1 employee
July 2017
Feel like some things could be made a little easier.
Ease-of-use
Functionality
Quality
Support
Value for Money
An easy way to check my appointments from anywhere.
Pros
I like the pictures Booksy sends to post to our social networks. It's easy to get immediate contact with staff.
Cons
needs some bugs fixed. Changing an appointment date sometimes doesn't do that. Sometimes the site doesn't reboot right away and I end up having multiple appointments for one client in the same spot and then they get multiple reminders because of it.
Review Source: Capterra
Travis from GreatPasteBarber
July 2017
Great App
Ease-of-use
Functionality
Quality
Support
Value for Money
It is easy to use and manage, clients enjoy using it. The software allows you to promote and offer your services in a way that makes it easy for your clients to begin using. Eliminates scheduling errors and overbooking, also those late night/early morning phone calls
Pros
I love how Booksy makes booking appointments easier for my clients and I. It is 2017, having to answer phone calls in the middle of a service has been eliminated.
Cons
The only thing I might change would be to allow clients to book appointments without having to download an app to their phone.
Review Source: Capterra
Mario from Big league barbershop
Number of employees: 1 employee
July 2017
It's been ok
Ease-of-use
Functionality
Quality
Support
Value for Money
The benefit of no dealing with people calling me at odd hours of the night
Pros
Customers get to book their own schedule, I can cancel or block people that show up late, I can set my own hours
Cons
I think that the price is too high compared to all the other apps that are free and also do the same thing
Review Source: Capterra
Derrick from Kustom Kuts barbershop
July 2017
Great booking app!!!
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
Easy to use ...customers find it easy to book appointments..never had any complaints about the app being hard to use!!
Cons
Don't have any complaints...need to have more instructions on how to get paid by using the app!! Need more details
Review Source: Capterra
Oscar from Happyfadez
July 2017
Best and easiest appointment app available!
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
How amazing and easy you can organize your clients. The reminders to you clients.
Easy booking. How easy it is to move an appointment. That you can block unwanted clients.
Cons
You can't select your own color themes.
When your clients select a time they can only choose increments of 15 min leaving spaces in between if you have odd timed services.
Review Source: Capterra

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46 Reviews of Booksy

Recently downloaded this app for my business. So far so good.

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Used Booksy for over a year

Ease-of-use

Functionality

Quality

Support

N/A

Value for Money

Pros

Cons

This app is good. Works wonderfully with scheduling my clients.

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Booksy is a perfect application that acts as a mobile diary

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

My experience with Booksy

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Book spa, barber and tattoos from one site

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Amaze with this app

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Booksy has saved me so much time and helped me to put my career in professional prospective!

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Wonderful, perfect working app

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Hands down, the best app for scheduling and graphics! Highly recommend!

Ease-of-use

Functionality