Great start off for beginners. I only did the free trial but I would recommend to others.

Customer service has been amazing as I have learned to navigate through the app within the past 3 months I've been a user and a new business owner.

And still and again no one can or will fix it. It's bc more trouble than it's worth.

Customers can give review even if they did not turn up and the customer service [SENSITIVE CONTENT] WILL TELL YOU THEY WONT REMOVE IT AND THREATEN YOU.

Very user friendly, affordable, and easy to manage when not in store.

Inability to retract unfair reviews and better customization to text marketing as well as web integration.

My overall experience with Booksy has been phenomenal. M glad that I got turned onto the app because of my barber.

I love the ease of convenience and the flawless layout of the app. Best value for the money paid.

Daily payouts sent a few days out of each month and are never accurate. Customer service can only forward problems to the developers who never do anything.

Everything is always easy and taken care of. Booksy appreciate their customers and thats why i appreciate them.

So BEWARE OF THIS APP AND THE CHARGES. I have tried to erase my bank information and all other personal information, it will not let me erase my information.

This wouldn't fall under the category of dislike necessarily.

The price, amazing customer support, user friendly, easy to use, all features are helpful for anyone owning a business.

I like how easy it is to get the platform up and going. It makes it easy to setup your profile and list your services.

I love the clear and organized way to display services and pricing, plus the fact they don't limit your description of services, like Styleseat does.

The next I had someone from booksy at my suite setting up everything I need. Super cool and sweet lady.

Best soft booking software in the market. Awesome for barbers and hair stylist.

I love how I donot have to communicate with my clients unless they have any questions. I love how booksy brings me clients as well.

Super user friendly, kind and helpful customer service and practical.

I like that is very easy to use. My clients love that it's user friendly.

Ever since he started using this app and requiring his clients to use the app as well, our communication has improved and expectations are clearer.

I am happy that the person who told me about it encouraged me to try it. Booksy makes having a business easy to manage.

Besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.

Overall I enjoy the ease of it and not having to neglect my client in the chair to stop and schedule an appointment. I like that they times, days, hours, and prices are available to my clients.

I love the customization available when booking clients and appointments(color coding, time variations) I also like the templates they have to share so easily on social platforms.

I love the Booking integration on social channels and google maps and yelp and IG. App is highly functional and looks good too.

Easy to use my clients love it I love it and most of all I love the little Booksy icon.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

Booksy Biz gives you all the tools you need to manage and grow your business. One app to accept appointments, manage your calendar, process payments, attract new clients, and keep them coming back. With over 38 million clients world wide using Booksy to book appointments, you are guaranteed to increase your reach. List your business to get hundreds of profile views and 24 hours of your time back, every single month.

The Booksy Biz mobile app allows you to manage your business from anywhere. Calendar, clients, checkout, and marketing – we put core business functions in your pocket so nothing can slow you down. Or, use Booksy Biz on your tablet or computer to experience the full power of Booksy. In addition to mobile features, you gain access to staff calendars, inventory management, powerful reporting, and advanced customization.

If you’re a business that uses Booksy and would like to get in touch with our support team, please feel free to reach us at info.us@booksy.com.

If you’re interested in using Booksy Biz for your business and want to learn more, please visit our website at https://booksy.com/biz/en-us

If you’re a client of a business who uses Booksy, and have a complaint about your experience with a business, please email us at help.us@booksy.com. 

LongDescription

Employee Management

Customer Surveys

Electronic Payments

Status Tracking

Payment Processing

Product Catalog

Real-time Scheduling

Mobile Alerts

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Equipment Management

SMS Messaging

For Salons and Spas

Customer Mobile App

Task Scheduling

Retail Inventory Management

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Calendar/Reminder System

Transaction History

Wait List Management

Timesheet Management

Team Calendars

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Collaboration Tools

Room Booking

Sales Trend Analysis

Scheduling

Data Import/Export

Promotions Management

Email Templates

Multi-Location

Self Service Portal

Booking Notes

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Real Time Data

Performance Metrics

Historical Reporting

In-person Trainer

Resource Scheduling

Client Portal

Sales Tax Management

Touch Screen

Social Media Integration

Real-Time Notifications

Email Reminders

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Hybrid Trainer

Reminders

Automated Scheduling

Color Codes/Icons

Customizable Templates

Calendar Sync

Mobile App

Online Trainer

Real Time Reporting

Customizable Branding

Commission Management

Inventory Control

Reporting/Analytics

Room Scheduling

Employee Scheduling

Stock Management

Customizable Forms

Appointment Management

Client Management

Drag & Drop

Customer History

Point of Sale (POS)

Appointment Scheduling

Inventory Management

For Barbershops

Availability Management

For Retail

Web browser (OS agnostic)

$29.99 per month for the first user
+$20 per additional user, up to $309.99.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Booksy

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Purchase Order Management

Barcode/Ticket Scanning

Practice Management

Fitness Plan

Document Storage

Dues Management

HIPAA Compliant

Referral Tracking

Contract/License Management

Financial Management

Secure Login

Online Registration

Attendance Management

Attendance Tracking

Customer Accounts

Costume Management

eCommerce Management

Template Management

Assessment Management

Self Check-in/Check-out

Student Management

EMR/EHR

Rate Management

Capacity Management

Membership Renewals

Membership Management

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Booksy vs Mindbody

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