Bottle360

RATING:

5.0

(3)
Overview

About Bottle360

Introducing Bottle360: Elevating Your Winery's Online Sales Experience Welcome to Bottle360, where we revolutionize the way wineries and their customers connect. Our cutting-edge Direct to Consumer Wine software is designed to empower wineries, enhance user experiences, and drive cost-effective wine sales across all your online channels. Seamless Wine Sales Our user-friendly platform simplifies the entire wine sales process. From e-commerce transactions to wine club management and tasting room interactions, Bottle360 offers a seamless, intuitive experience for both wineries and their valued customers. Personalized Wine Club Management With Bottle360, wineries can effortlessly sort and segment club shipments, ensuring a personalized touch for every member. Say goodbye...

Bottle360 Pricing

Free trial: 

Not Available

Free version: 

Not Available

Direct to Consumers Winery Software

Bottle360 Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Bottle360

3 Reviews

Thomas

Wine and Spirits, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Bottle360 adoption at Bougetz Cellars

The team at Bottle360 have been great to work with. They really assisted in getting my deployment up and running. This included all my historical data, customer information, wine club data and credit cards on file transferred. This made the adoption of a new product, much more manageable. As my implementation went live, I have had great communication with their team to help customize my deployment to my needs. They are a top notch team to work with, offering a state of the art product solution, at a reasonable price,.

PROS

There are many reasons why I chose Bottle360 over many of their competitors (Commerce7, WineDirect, OrderPort, Corksy). While many of the competitors had great functionality, none of them could support all my critical requirements other than Bottle360. Here are a few of the critical requirements: - Support for Wholesale orders. Solution must support payment types like Net30, Net60 as we do sell lots of wine via the wholesale channel - Website not required to be integrated into the order management system. I cannot believe that some order management systems require this, but I want the ability to integrate my website with the order management system via a simple URL redirect. I do not want to be required to re-implement my website in the order management system's CMS. - Web service integration. Having the ability to extract data from the order management system programatically, so I can create my own reports, integrate with my warehouse is critical. I was looking for a simple, secure web service interface. - Web based Point of Sale system. We use a POS in our tasting room, so I was looking for a solution that is browser based, meaning we can run it on any type of device (computer, iPad, phone). Also, the licensing should not be based on the number of device using it (in other words, one single cost for the POS). - Flat monthly software charge. I don't want a solution that when I sell more, I pay more for the software. I understand transaction processing will scale up as I sell more, but the cost of the software should not scale up. - Flexible wine club solution that can be tailored to our needs. We allow lots of customization from our wine club members, so we need a flexible solution that can be customized both by the wine club member and the winery. - Good/accessible customer support. When a problem occurs in the tasting room, I want to know my employee can pick up the phone and talk with someone immediately. - Mailchimp integration. These days, I expect that marketing integration should be included as part of the basic software offering. Not an added monthly charge.

CONS

As with any software product, you have a large wish list, and you try to find the package that checks the most boxes. Bottle360 is that for me. That being said there are a handful of items that I would like to see in the product (many are now in their product roadmap). - in Detail sales reports, I would like to see the tax locality (county/city) to assist in filling out monthly excise tax reports. - I would like to have an integrated reservation system (which is in the works) - The POS device support is adequate, but would like to see an updated piece of hardware (also in the works).

Reason for choosing Bottle360

My hit list under the pros section above.

Reasons for switching to Bottle360

Actually if was Commerce7, but it is not an option There were many issues I had with Commerce7, that inevitably had me looking at other solutions. A few of the big issues included pricing, their lack of wholesale order support, and the difficulty of modifying their solution. Also, while they provide an open platform for third party developers to add features, many features that I feel should be part of their basic package, like Mailchimp integration, would cost more than the monthly subscription for the service.

Lizzy

Design, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Exceptional Support and User-Friendly Platform

PROS

I am overly impressed with the level of support and communication with Bottle 360. Whether it's a technical issue or a question about the platform's features, their responsive team is always ready to help. The user-friendly platform was a breeze to work with and has made our operations smoother. Bottle360 has streamlined my client's business operations, making everything from managing an online store to creating and managing a wine club more efficient.

CONS

There is room for improvement in terms of design and aesthetics. I believe that a more modern and visually appealing interface could make the user experience even better.

Vendor Response

Thank you so much. We are so happy to hear that our Bottle360 wine software has streamlined your wine club and wine ecommerce. Good news! Our dashboard is already undergoing a facelift without interrupting its features or abilites. In fact, take a look at the new bolder and brighter dashboard changes made in the last week. Look forward to helping your winery for many more years to come.

Replied November 2023

Marty

Financial Services, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Bottle360 Winery DTC software

Personalized service. Easy to work with staff

PROS

Broad features set and very excellent support

CONS

does not have a bar scanner yet for checkout