--- title: "BPA Restaurant Professional Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BPA Restaurant Professional. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BPA Restaurant Professional is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/bpa-restarurant-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / [BPA Restaurant Professional](https://www.softwareadvice.com/retail/bpa-restarurant-pro-profile/) / BPA Restaurant Professional Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/bpa-restarurant-pro-profile/) Reviews # BPA Restaurant Professional User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 15 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 9 reviews (60%) - 4 stars: 3 reviews (20%) - 3 stars: 1 reviews (7%) - 2 stars: 1 reviews (7%) - 1 star: 1 reviews (7%) ## BPA Restaurant Professional customer reviews Showing reviews 1-15 of 15 (page 1). ### Wonderful Company and Great Software - Overall rating: 5/5 - Reviewer: Evan B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I found BPA on ebay, called them direct and I did the purchase. I am a software consultant by nature so I have some idea of software. I understand every software has growing pains. BPA is a must for my business and has been for over 10 years now. I configure it, I modify the changes, adapt to new ideas, create new items, etc... In the future it will be nice to see a sql server version, but that not being there would never deter me from doing business with BPA #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to implement and easy to customize and change on the fly. It's easy for the end user to understand the system and requires very little training. The company adapts and changes to the needs of the customers and really listens to concerns and ideas. I have witnessed many good changes over the years. BPA also evolves as online ordering is a big hit for me as well the ability to run modern credit card processing tools. I have been using it in my business for almost 11 years and they understand me and it has been an excellent growth relationship. #### Cons Honestly, I can't think of any the system performs as designed #### Reasons for choosing BPA Restaurant Professional I spoke to [SENSITIVE CONTENT HIDDEN] and we developed a good relationship off the bat and she represents BPA really well. at that point I knew that I have picked the right business to start my POS adventure!!! almost 11 years later, we still have that professional relationship intact. not to mention the great relationship i have come to have with [SENSITIVE CONTENT HIDDEN] as well. He listened to all my requests and executed --- ### Long time user of Restaurant POS - Overall rating: 5/5 - Reviewer: Ted D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered It streamlines our processes, we need the ease of communicating seamlessly from the front of the house to the bar and the kitchen. I like being able to monitor in real time the status of the orders sent to the kitchen. End of day processing is not difficult to use, there is a wide range of reports available. The merchant software Xcharge works well with the POS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and use. The system is not complicated and that makes it easy to train new employees. It covers all of our needs and is easy to navigate. #### Cons We have had this software for more than 10 years. In the beginning the software was not as user friendly as it is now. There has been many updates to the software over the years and has made the software much easier to navigate. --- ### never got it up - Overall rating: 2/5 - Reviewer: dan s. - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered none #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros looks great on the surface has everything we thought that we wanted but was very hard to set up. #### Cons never could get it working always had a data base fault. spent 2 months setting up on computer the went go live and data base was missing. I am a volunteer and only have time after hours to set this up. Tech support is only available during normal work hours. Manual is written by someone with ADD. would not recommend to anyone --- ### Restaurant pos - Overall rating: 5/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Always there when you need them. 99% of our issuers were always credit card issues. Minimal bpa software issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Technical support Very cost effective. Nothing on the market compares #### Cons Nothing I can think of. Software has not had any problems to note #### Reasons for choosing BPA Restaurant Professional Ease of use. Price. I own my own hardware --- ### I would go back to BPA if I could - Overall rating: 4/5 - Reviewer: kestrel l. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered years of reliable service. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I used BPA in my restaurant for 12 years. It is limited and kind of outdated but is a workhorse that gets the job done. #### Cons The thing I liked least was that it is not online so you can't update buttons or pull reports from off site without using a third party to sign in to the actual computer you have BPA loaded onto. BUT I moved to Toast POS to solve this and deeply regret it. --- ### BPA Restaurant Professional review - Overall rating: 5/5 - Reviewer: Tim P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Cash and payment control Inventory control Labor costs Forecasting I have used the reports from this software to document profitability in the sale of one of my restaurants #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to build your data base and in the event something just doesn’t click for you the tech support is there to simplify or even fix the issue #### Cons I have had 5 different themed restaurants using this software since 2007and I can honestly say NO CONS! It is everything you need it to be --- ### BPA Software Support - Overall rating: 5/5 - Reviewer: Brian E. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I have been the restaurant back office tech support person for well over 14 years. I help other Bars with different systems and in my option this is one of the best software packages out there and its backed up with top tier Tech Support Team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customizable, Easy to learn, Great Tech Support, Regular updates, works on a PC or tablet #### Cons Not Windows 10 scalable at this time. --- ### Great for small business - Overall rating: 5/5 - Reviewer: Miriam P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Minimal accounting experience necessary. The POS system provides all the necessary tools and reports needed for my mom and pop restaurant. System having POS and accounting in one system is very useful. #### Cons Customer service hours are only M - F without additional charges. --- ### User friendly, and great tech support - Overall rating: 5/5 - Reviewer: Alisha C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered BPA's staff is top notch. They handle every issue with patience, and knowledge. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BPA is great for out restaurant. It is easy to set up, easy to customize, and the tech support is amazing #### Cons We don't have any complaints. Every thing has gone smooth --- ### Highly recommend - Overall rating: 4/5 - Reviewer: Valeria D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Very professional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. customer service walks you through any set ups. Accurate time clock. Good priced. #### Cons After hours support is at times hard to reach. Sometimes the system breaks down or becomes slow! --- ### PROFESSIONALISM - Overall rating: 5/5 - Reviewer: Anthony D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered A++++++ Will use over and over again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Real easy to use. support makes it even easier #### Cons Had a few minor issues with second unit. Support had me up and running in seconds. --- ### tries to do to much - Overall rating: 3/5 - Reviewer: tim s. - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered We used BPA for a year. We lost data from upgrades they installed. It was recovered but had we not dicovered missing invoices. ...well. not a good thing. Also they have west coast hours and charge additional fees for after hour support. So if you crash during supper hours...you are looking at large support bills. The support folks are great if you can keep your issues within their hours of operation. We also found they have many reporting options but I don't want to run 3 reports to get one summary for my operating cost. The pos software is pretty easy-to-use takes some back of house work. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 --- ### Works great for me - Overall rating: 5/5 - Reviewer: Dave E. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered I have BPA installed in nine of my locations, it was very easy for me to learn the programming from the ground up and stay on top of it also has many features that I use., like Bilton inventory and ordering, and gift cards. This is a great budget minded solution for my high-volume bars and restaurants I highly recommend #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Horrible data and many problems - Overall rating: 1/5 - Reviewer: Olesia P. - Product usage: Used unspecified for unspecified - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered I've been using it 3 years. My computers always crashing. Nobody can fix the problems and I've spent so much money to fix the issues but nothing works like it suppose to . I am looking for new system. Done with this BPA ... Don't ever buy it. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 --- ### Software Features - Overall rating: 4/5 - Reviewer: chetra e. - Product usage: Used unspecified for unspecified - Reviewed: August 2014 - Review source details: This review was submitted organically. No incentive was offered I want to know about features --- BPA Restaurant Professional Reviews, Pros and Cons - 2026 Software Advice