Brigade POS Software


 

Brigade is a cloud-based point of sale (POS) solution designed for small restaurants. It offers reservation management, staff management and service management within a suite.

Brigade’s menu management feature enables users to build their menus by categories that servers can quickly access while taking orders. The staff management functionality enables users to track employee shifts and the number of hours spent on each shift.

The software also allows restaurant management to add any number of users from multiple roles and job categories.

A key feature of the product is the service management module, which allows users to manage gift cards, orders and table reservations from a single portal. This functionality also allows users to manage separate and split checks, credit card and cash payments.

With the help of dashboards and a reporting module to track and monitor restaurant data, users gain a complete view of all their restaurant and employee activities.

 

Brigade POS - Menu setup
 
  • Brigade POS - Menu setup
    Menu setup
  • Brigade POS - Menu modifiers
    Menu modifiers
  • Brigade POS - Table reservations
    Table reservations
  • Brigade POS - Labor reporting
    Labor reporting
  • Brigade POS - Split payments
    Split payments
  • Brigade POS - Gift cards
    Gift cards
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

5 Reviews of Brigade POS

Showing 1-5 of 5

 

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Steve from Red Brick Grill
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2016

June 2016

Very Happy New Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down.
We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup.
I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers!

Pros

1. It's reliability.
2. How easy it is to set up and use.

Cons

None so far!

Advice to Others

Definitely give them a shot!

Source: Capterra
 

Thomas from Blood & Sand

May 2016

May 2016

This was clearly designed by restauranteurs and is really amazing!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've read all the claims and have used a few iPad POS systems. I lost faith until I used Brigade. Clearly designed from the ground up by restauranteurs and is truly intuitive. Not just feature based and false promises, but an actual solution. Best customer service I have experienced to date outside of Zappos. Do yourself a favor and use Brigade Society!

Source: Capterra
 

Alexis from Fleur De Lilies

April 2016

April 2016

Only iPad POS That Worked For My 2 Story Restaurant

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We do a lot of covers through out the day and none of the iPad systems we tried in the past cut it for us. There were always issues, my servers were constantly making mistakes, and the support was atrocious. We switched POS systems twice and almost were about to spend $28,000 on Micros until we came across Brigade. I feel like these guys understood my restaurant and took the time to get me setup. I had already purchased all the ipad and printers so they were able to get me up an running in an hour. They even setup my entire menu for me. I wish I found them sooner and saved myself all the wasted time! They are good people and know their stuff.

Source: Capterra
 

Ron from The Last Word

April 2016

April 2016

Fast and Easy

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've used (and hated) Lavu, Breadcrumb, and Revel. Was extremely frustrated before thankfully finding Brigade. They are friendly, prompt, and most importantly, support a fantastic product. This is the first system that is truly easy to use. Definitely the best option for Full Service restaurants.

Source: Capterra
 

Eva from Death in the Afternoon

April 2016

April 2016

Best Restaurant POS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

These guys just started, but already they are far superior than anything we've ever used.
It's obvious this was designed by intelligent restaurant people. Both the front end and back end are so easy to use, that our training time for new servers/managers is minutes. They also solved our previous reliability issues.

Source: Capterra