Brightpearl vs LS Retail

RATING:

4.4

(157)

Brightpearl has 157 reviews and a rating of 4.4 / 5 stars vs LS Retail which has 125 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (157)
4.3 (125)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 7, 2023
August 1, 2023
Pros/Cons
  • Pros

  • Stock control is the most impactful and helpful.
  • It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements.
  • Cons

  • Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way.
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  • Pros

  • Rich features with integrated ERP. Best fit for mid and small retailers and quick setups to go live.
  • One of the best things about LS Retail is that it has been built on the most efficient SMB ERP Software(Navision). Its Data model is the best in the industry.
  • Cons

  • Lack of documentation is my main concern about the product. Support from LS Retail can be quit difficult.
  • No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line.
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Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2021

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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos