CAKE POS Software


 

CAKE is a cloud-based point of sale (POS) solution for restaurants. Primary features include payment acceptance, guest and waitlist manager, online ordering, gift cards and tableside ordering.

It allows users to track real-time sales at different locations, wages, hours and overtime. The reporting module allows owners and managers to drill down into sales reports to find sales by week, day or hour. Payroll reporting helps users calculate wages and overtime and sales can even be compared to labor costs each hour.

Peak hours tracking and customer tracking are also available on-demand in real time. It offers an offline mode that allows users to manage restaurants and accept payments when internet connection is down. It offers integration with PayPal, Xero, Orca, 7Shifts, Quickbooks and Avero.

It supports Windows, Mac and Linux operating systems. It can also be accessed by smartphones and tables. Support is offered via email and over the phone.

 

CAKE POS - Guest List Management
 
  • CAKE POS - Guest List Management
    Guest List Management
  • CAKE POS - Online Ordering
    Online Ordering
  • CAKE POS - Reporting
    Reporting
  • CAKE POS - Sales Tracking
    Sales Tracking
  • CAKE POS - Table Management
    Table Management
  • CAKE POS - Waitlist Manager
    Waitlist Manager
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

163 Reviews of CAKE POS

 

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Software Advice Reviews (5)
More Reviews (158)

Showing 1-5 of 5

Darrell from Creamery Crossing
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Do Not Consider this Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Customer Service staff is friendly, but, they do not follow up, they like to debate, management is horrible - Again full of promises - No follow up -
Please look elsewhere for your POS needs.

Pros

Easy to add or remove items from the server screens. large screens, large buttons to use to enter items.

Cons

There are numerous: Time reporting is horrible, they put out new versions and take away others that we used. They promise they will fix things and they do not. Customer support is horrible as they rarely call you back or follow up. Do not ever give them your credit card number as they will use it without warning and take money out of your account. Touch screens rarely work correctly. Many options that should be available are not, such as easy check splitting or putting checks back together, they have a horrible guest loyalty. Servers cannot see just their tips, gift cards are very difficult to track, font size for the customer is hard to read, cash drawers are something you could buy from a toy store with better quality and the list goes on.

Review Source
 
 

Adam from Fern
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Not good for full service restaurants

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very easy to use. Super easy to change the floor plan and menu items on the fly. It's perfect for say, a coffee shop or local bakery.

Cons

So many. There isn't a split item button. The internet on it goes down constantly during service. You can't move seat numbers. No modifying after sent. Sometimes things change themselves, my logo switched one day on my receipts.

Review Source
 
 

Jill from Jay and Jay, LLC
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Review of CAKE POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Company has been very supportive

Pros

Good customer service, clear layout screens, set up and training very productive, good back office reports

Cons

employees may clock out with open tickets, voids and deletions seem to be repetitive, would like better hourly sales reports

 
 

Ian from Fabrocinis
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Cake review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like its look. Very clean. Easy to program and make on the fly changes to. You can even make changes using your cell phone which is cool.

Cons

Kinda slow when typing in certain commands on the keyboard. Would like it to be updated more frequently.

 
 

Michelle from Fairmount Cafe
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Life is so much easier with Cake.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customers are very impressed by the system.

Pros

The way it speeds up orders which means more customers in a lot shorter period of time. While I'm cashing the customer out the kitchen already has their ticket.

Cons

Love the system. I honestly do not have anything negative about it. There are no cons. When calling for customer support, my call is answered right away. They are quick to explain any questions I have.

 
 
 
Showing 1-20 of 158

Terry from Fellow

May 2018

May 2018

Slightly disappointed in the lack of basic functionality for a new system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer service is pretty good. Sometimes they don't have answers for me on the spot and have to get back to me though.

Cons

The system is missing a few very basic functions that have been in use for years on point of sale system. CC authorizations for opening tabs at the bar & autobatching are two basic very valuable functions that I have been using for years. Hard to believe these were overlooked in development.

Review Source: Capterra
 

Karen from Hammersmith Sandwich Company
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Absolutely horrendous. Customer service is completely useless.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

none

Pros

Global modifiers. That's literally the only thing I like about it. If it wasn't for that, we would have gotten rid of this system a long time ago.

Cons

This system is completely not customizable to your specific business. They're constantly updating the software with updates that make the system even worse for my business. There should be an option to not upgrade. Customer service is absolutely useless. I've called them probably 50 times since we've gotten this system. They never have an answer, they're always "working on it". Never a solution. There was a software problem on their end last Wednesday. I still have not had credit card sales deposited into my bank account from Wednesday and Thursday of last week. It's 5:30 on Monday. I have not had a deposit since Tuesday's sales. One entire week ago. They don't provide any solutions except "We're trying to figure out what the problem is. We're working on it.", but you literally never end up with an answer. You just have to wait and wait until you notice it's finally resolved or never get it resolved at all. You're at their mercy because you paid huge for the thing. What am I gonna do? It's disgusting and these people shouldn't be allowed to operate. They do not care. Even on a normal payment schedule, you won't get Thursday's transactions until Monday, Friday until Tuesday and Saturday until Wednesday. If there's a holiday, push that back a day.

Review Source: Capterra
 

Jason from Southern Coals

April 2018

April 2018

Great product. Easy to use. Very low tech friendly. Would recommend to anyone. Worth the investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to make it my own. Able to teach its use quickly to new team members.

Pros

Ease of use and making changes from anywhere anytime. All of people on my team enjoy the simplicity of Cake.

Cons

Cost of course but nothing worth having is cheap. Up front cost was ok for system but think monthly fee could be little less.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: May 2018

May 2018

 

Thank you for the kind words Jason! We love to hear that you are enjoying the flexibility that comes with CAKE.

We do our best to be competitive on pricing, and we appreciate you seeing the value in your CAKE Point of Sale solution.

 

konan from hom korean kitchen

April 2018

April 2018

I have ordered these for all my restaurants and continue to do so. That should speak for itself.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Stability. Ease of use. Customer interface. Cashier interface. Ability to clock in and compliant with CA labor break laws. Ease of setting up. Affordability. Has all the bells and whistles of a really expensive system. Clean and professional appearance. Speed of system. Detailed reporting. Customer service is understandable English speaking and computer proficient.

Cons

Credit card reader is a separate cube, rather than attached to the system. No mobile app ordering system. Rewards system and ability to market to customers is very basic. Gift Cards are limited to single store use.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: May 2018

May 2018

 

Wow, thanks Konan! We¿re happy that you¿re happy.

There¿s always room for improvement, so thank you for your feedback. Just so you know, Gift Cards will be supported for multiple stores later this year.

 

Chloe from Carmel Belle

April 2018

April 2018

Easy to use. Very few complaints.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use for me and my staff. It looks nice. It's not too expensive. Customer service is always available.

Cons

Can't save customer information. Want to be able to save their favorite foods, credit card information, gift certificate information.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: May 2018

May 2018

 

Thank you Chloe, for your review! We try to make CAKE simple to use, and we¿re glad you agree.

We appreciate your feedback about saving customer information and will pass this on to our Product team. We do provide the ability to save customer profiles when using CAKE Point of Sale with our waitlist solution, CAKE Guest Manager. For more information on how Guest Manager can work with your POS, please visit https://www.trycake.com/products/restaurant-guest-management/.

 

Tony from Chez Filet

March 2018

March 2018

Excellent support from rep

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It´s basic but attend well our actual needs, we will add new modules as the restaurante improve results.

Cons

Can´t run reports after 100 days, and can´t run resport of sales by month after 4 months. This is a very importante future and I hope we have it implemented soon.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: April 2018

April 2018

 

Thank you Tony for your review of CAKE. We are revamping our reporting to add many new features, which will let you run reports from any time since you installed your CAKE POS.

We¿re happy CAKE and Chez Filet are serving food better together. We¿re happy that we¿re the clear choice for your restaurant when you decide to add new POS systems. We appreciate your feedback and your business.

 

Carmelle from Copper Penny Family Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great Software! Great Support!! Great System!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The efficiency for the staff, which is HUGE!! We are a Family Restaurant, that worked with Carbon Guest checks. We would take an order at the table and run it back to the kitchen, and then move on to the next table. Now, because we use the IPads to take the order, we can go from table to table to take the order, while we are doing that we can have the coffee pot with us, and on the way back to the wait station, we can be carrying our pot, and cleaning tables, as well. All of this, while the cooks are working on the orders. We were able to get rid of one extra body during the week because of this efficiency. ALSO because of this system, everyone is charged the same, there is no more "guessing" how much the item costs because we are busy and don't have time to look, all of the sauces are getting charged for, and the amount of "forgetting to add it to the bill" charges are low. This system is a win, win. I just cannot say enough about it.

Pros

This system has Easy to add & Change Menu Items, which works awesome for our daily specials. It is VERY user friendly & Easy to train any age group. This system works great for reports, menu items such as what you are or are not selling, payroll, ect. I am so glad we chose this System!!

Cons

Cannot adjust the pricing after the order has been sent back to the Kitchen. I also wish there were some things you could have print in a different color that goes back to the kitchen. Our ribbons are red and black, but the printer only prints black. I also wish, there was a different way to have the orders print to the kitchen, but we are working through some of those issues. The cooks have to remember that they have to learn a different way to read the tickets as well. There are a couple of other things, but actually they are being implemented in the near future.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: April 2018

April 2018

 

Thank you Carmelle for taking the time to give CAKE such a thorough and glowing review! CAKE Point of Sale does not allow for pricing modification after an order has been placed. We did this to keep cash totals consistent in your inventory - so everything adds up at the end of the day.

We hear your requests for different colored ink on your tickets and early this summer we have an update coming out that will allow you to print modifiers in red.

Thank you for trusting the Copper Penny Family Restaurant to CAKE Point of Sale, working together just makes cents!

 

Haden from Colorado RV Parks LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Very good software and support. Top notch all around.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Complete coverage of all.my need a at my new cafe.

Pros

It's ease of use and the time it takes to learn the system is fast. The service is really good and fast and there whenever you need it.

Cons

Haven't found any cons yet. Everything about the system works better than expexted. There may be issues but I haven't found them.yet.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: April 2018

April 2018

 

Thank you Haden for your great review of CAKE. We're glad our system is easy for your staff to learn and reliable enough to not warrant a single con. We will strive to continue improving our products and service for businesses like yours. Thank you for choosing CAKE.

 

Craig from The Upper Deck Cafe

March 2018

March 2018

Cake allows me to customize on the fly and cater to my ever changing clientele base.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love the intuitive and well organized online admin portion. I can easily, with just a few clicks, access any area of the POS system and update menus, employee information, billing etc.

Cons

I haven't found anything yet that I have concerns with. I would like to be able to add our Cafe's graphics to the online ordering site....I have heard that in the future this will be available.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: April 2018

April 2018

 

We are happy to hear that CAKE is helping Upper Deck Cafe run your restaurant at your speed. We offer customizations on-the-fly, and an admin section that is robust enough for you to manage your Cafe from anywhere. Please reach out to support@trycake.com for questions about online ordering. Thank you for your great review.

 

Tammy from Rodneys BBQ

March 2018

March 2018

Our CAKE POS system has been a great asset to our growing business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of keeping my menu up to date, the knowledgeable support staff and the smooth order entry with our Cake POS system.

Cons

The one thing that would make this system perfect is if the printers could buzz or ring when a ticket prints. This feature is only needed on the kitchen printer so it should be something that can be turned on or off as needed.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: April 2018

April 2018

 

CAKE is happy Rodney¿s BBQ has no bones about their experience with CAKE Point of Sale. We offer the tools you need for your restaurant to succeed, and the support to get you back up and running in every event. We are testing new printer features with our partners, and we are likely to release printers with lights and notification alarms in the future. We¿re happy to be a great asset to your growing business, and please reach out if we can ever offer further assistance.

 

Porter from Phillyporterhouse LLC

March 2018

March 2018

Best money I spent to open my restaurant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

its all good, I set up all of it, so easy and with the awesome support, its the best you can do with your tight budget, make the most of it. really.

Cons

I had to spend my money to get it, should have just given it to me, I had a tight budget to open and started with Hand written tickets, this was the single best decision I made during the critical opening time. If I had opened with this, all the better, there are other options for sure, this is legit.

Review Source: Capterra
 

Jackie from Rusty Beagle, LLC

March 2018

March 2018

User and budget friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the cloud based access. Allowing access from anywhere I have phone or internet connection. I can make new menu items, edits, and run payroll from anywhere.

Cons

Not being able to run reports for a time frame longer than 90 days. This comes in handy when reporting to insurance or end of year reporting. Also, wished it would color the prep tickets so that certain items would be colored to indicate the servers have charged for them and the kitchen is aware.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: April 2018

April 2018

 

Thank you Jackie for your great review of the Rusty Beagle¿s experience with CAKE Point of Sale. We¿re glad keeping your data in the cloud frees you up to manage your restaurant from anywhere.
We are happy to announce that early this summer we are rolling out a new feature that will allow you to print tickets in red ink. This will allow you to easily identify modifiers and any changes to a menu item. Please let us know how else we can improve your satisfaction with your CAKE Point of Sale.

 

Megan from blue dot cafe

March 2018

March 2018

Really like the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has made my life easier. It is easy to train employees. It is very user friendly. The reports are awesome.

Cons

Apply Pay and others are not accepted yet. Customers are getting to the point where they only want to use that, especially with their young kids. I think communication could be clearer but have only run into this once or twice.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: April 2018

April 2018

 

Thank you Megan for your great review of CAKE Point of Sale. We're glad life is easier for you at the Blue Dot Cafe since switching over. CAKE makes solutions that are simple for new and veteran staff alike to learn without extensive training.

We will include Apple/android/samsung pay in a future hardware release. We're currently testing our "Payment Cube" hardware on our legacy POS hardware, which would give operators the ability to use both Apple Pay and EMV capabilities.

 

Mandy from The Balsam Cafe

March 2018

March 2018

I love this system and how easy it it to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The reports. The ability to email repirts right from the POS terminal. Ease of updating/changing the menu items instantly.

Cons

That you can't adjust the pricing after the ticket has been sent back to the kitchen without deleting and re-entering the order.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: March 2018

March 2018

 

Thank you Mandy for your great review. CAKE Point of Sale does not allow for pricing modification after an order has been placed. This keeps your cash totals consistent with inventory, and ensures all your revenue is accurately tracked. We hear your concerns and we'll mention your feedback to our product development team. Thank you for serving your customers at The Balsam Cafe with CAKE.

 

Stephanie from Pickin Porch Grill

March 2018

March 2018

This POS system is wonderful. It's easy to use, easy to learn and easy to maintain.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It accommodates our particular restaurant, we aren't a sit down restaurant where a server takes your order at the table and this still works for us. The Cake customer service is always helpful and gets things resolved when needed. They also take your input, which is nice. It's pretty inexpensive but holds up to the standards or well known POS systems. I would highly recommend this system for any restaurant!

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: March 2018

March 2018

 

CAKE is glad to hear your experience with our Point of Sale has been so positive. We listen to our customers because feedback like yours helps CAKE create better products. We're glad to have your recommendation, thank you for Pickin CAKE!

 

Nestor from Kebab Grill

February 2018

February 2018

Great POS system. Really fancy. Easy for employees to learn and great for managers/ owners!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick Customer service because of the easiness of the POS system

Pros

The simplicity! Making menu adjustments with in seconds makes it a wonderful device and being able to get reports for payroll and for a cost.

Cons

Nothing really. Maybe just keyboard, sometimes it won't register to the touch but it might be because of the daily use.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: March 2018

March 2018

 

CAKE is glad to hear Kebab Grill is getting quick customer service, we offer quick customer service ourselves: Our wait times are less than 30 seconds and we often deliver solutions in under 2 minutes. Your keyboard sounds like it might have an issue, we recommend contacting support@trycake.com to make sure your hardware is working as intended. Thank you choosing CAKE.

 

Teri from Los Gatos Coffee Roasting Company
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Professional and very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

saves me time, helps with payroll, provides good data

Pros

data rich resource for the store manager and owner - I use the software daily for quick reports and price changes to positively impact our profitability

Cons

The software does not accommodate Apple-pay which is frequently a disappointment to our customers here in Silicon Valley. occasional interruptions in service seems to happen on busy weekends are costly and affect customer service

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: March 2018

March 2018

 

CAKE is proud to help Los Gatos serve your customers so you can focus on delivering great coffee to your community. We will have Apple/Android/Samsung pay included in a future hardware release. In the coming months we will be rolling out EMV and production testing our Payment Cube hardware on our legacy POS hardware. The Payment Cube is the hardware with the apple pay capabilities (and EMV).Thank you for taking the time to offer great feedback on CAKE.

 

Cheri from Diamond Dust Bakery

February 2018

February 2018

CAKE has been great to work with! Easy for all ages, great customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use for all ages. Makes timesheets/payroll easy to do. When we have questions the customer service has been great!

Cons

Wish it could capture cell phone numbers or emails so that we were able to do a mass text for a coupon etc.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: March 2018

March 2018

 

Your CAKE Point of Sale can absolutely capture guest data like phone numbers, emails, and special occasions - so you can send special offers directly to your customers. Here's a video from CAKE University on how you can send email offers with special coupons for your VIP guests. https://university.cake.net/Guest_Manager/The_Application/Email_Offers

Please let us know if you have any questions, we hope this helps you get the most out of your CAKE Point of Sale.

 

Amanda from Garibaldi PortSide Bistro
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

We've been using CAKE since we opened two years ago and it has been a great asset to our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accurate business analysis and efficiency for serving staff.

Pros

Everything! This POS is user friends for all levels of employees from servers to managers. It is very intuitive and allows for easy corrections to common errors. The training mode is wonderful for new employees, and the visual seating map is a life saver. As a manager, the selection of Reports is phenomenal. I am able to compare sales, cost and labor day to day, month to month or year to year. Conducting monthly payroll is very easy due to the Time Clock reports that include Breaks, Meals and Individual Tips. Although this CAKE is simple in some ways, it is comprehensive in others. I know that we still have a long way to go before we truly understand the scope of this products versatility and usefulness, but we are always coming across new applications for this POS everyday.

Cons

So far the Cons are very limited. In some areas it is very specific and if an items is not set up properly, it can effect our efficiency in getting out proper products or printer accurate receipts. So far that is the only thing we have had to be very aware of.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: March 2018

March 2018

 

CAKE is glad to hear Garibaldi Portside Bistro sees CAKE as a great asset to your restaurant. Our Point of Sale makes it easy for you to train new employees, view vital reports, and keep track of monthly payroll.

We encourage you to reach out to support@trycake.com to get technical support to troubleshoot your printer issue. Thank you for your excellent review of CAKE.

 

Tony from Triple AAA, Inc.

February 2018

February 2018

I recently needed help using my CAKE system. Ashley Udell was extremely helpful and prompt.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to teach my employees to use in one short training session. My reports are easy to customize. And customer service has never left me disappointed in over 2 years.

Cons

Perhaps a customizable rewards program instead of simply stamps or credits for money spent. But overall very pleased.

Review Source: Capterra

  Response: CAKE from Sysco, CAKE a Sysco company

Date: March 2018

March 2018

 

Thank you Tony for voicing your great experience with CAKE. Our Point of Sale system does offer customizable rewards, https://university.cake.net/Point_of_Sale/Daily_Use/Creating_Rewards this video from CAKE University might help answer some questions. If not, please reach out to support to get immediate assistance getting your customized rewards set up. Thank you very much for choosing CAKE.