--- title: "Carbonara Software Reviews, Demo & Pricing - 2026" description: "Review of Carbonara Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/carbonara-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / Carbonara Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/carbonara-profile/reviews/) # Carbonara Review Custom quote Free version Free trial 1 plan Wondering if Carbonara is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Carbonara 4.8 [(37)](https://www.softwareadvice.com/retail/carbonara-profile/reviews/) Pricing Pricing available upon request ### About Carbonara Carbonara App is a free digital waitlist and restaurant reservation system that allows you to seamlessly handle both walk-in customers and guests who have reserved tables. Make smart use of your time and greet diners with a free waitlist/reservations app. Wherever you are, lighten customer wait times with an app that gives restaurateurs and managers full control over their guest lists. Created simultaneously for restaurants, cafés, and bars, our app offers an approachable set of features: a digital waitlist to manage virtual queues; an online booking service to schedule reservations, and most recently, an innovative pre-ordering system to allow customers to buy beverages or order food before being seated. All of Carbonara App’s features are completely free and come at zero cost whatsoever. Send free SMS messages and text guests in the virtual queue to inform them when their table is ready. Fill your tables with walk-in host strategies — such as two-way communication features to manage your tables in real time. If you’re a reservation-based restaurant, guests use the app to make online bookings. Customers reserve tables from anywhere on the web, either via your website or... social media platform. Smoothly schedule your operating hours, and apply table management features to select free tables and seat guests. Carbonara App’s new drink pre-ordering feature lets customers buy alcoholic beverages before they arrive. Customers click on a link to purchase, then your restaurant receives the full amount, no deduction fees included. Increase your restaurant’s revenue with this free feature. It's as simple as ABC: Guests waiting at your door don't want to feel like anyone is wasting their time. So we developed a free app to see hospitality businesses prosper. Give guests what they want — a smart platform to enhance their dining out experience and enjoy their meals with zero hassle. Be the ideal host: let Carbonara App help you fork up a first-class hospitality experience today! Features: NEW! Enhance the customer experience with drink pre-ordering. Let customers pre-order and pay for drinks before they even step through your door. Provide customers with accurate wait quotes and timers using the app's notification features. Send customers text reminders and ensure they arrive on time. SMS messages cost nothing, as Carbonara App absorbs all tariff charges. Bring your whole team on board with multi-device sync. Now everyone views the waitlist and reservation management screen at any time. Change of plan? Receive messages from customers via Carbonara App's two-way communication features, reducing your restaurant's risk of no-shows. Communicate with international customers from across the globe with multi-language support. Use the table management screen and swiftly assign customers their seats, attending to party size and guest preference. Engage with free restaurant analytics: receive statistical emails that provide key insights on how your business is performing. For the best free waitlist and reservation system experience contact us for more information — or simply check out our website and learn more today: www.carbonaraapp.com Do you work for Carbonara? [Manage this product listing](https://www.g2.com/products/carbonara/claim_requests/new?auto=true) Wondering if Carbonara is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## Carbonara User Interface ## Popular Carbonara Alternatives Main Product Carbonara 4.8 [(37)](https://www.softwareadvice.com/retail/carbonara-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.76Value for money - 4.55Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5824)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.46Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1193)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1322)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1311)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price ## Carbonara Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Carbonara Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of Carbonara Alerts/Notifications Availability Management Booking Notes Communication Management Credit Card Processing For Restaurants Mobile Alerts Multi-Language Multi-Location Online Booking Order Management Payment Processing Public Waitlist Queue Management Real-Time Data Real-Time Notifications Real-Time Updates Reminders Reporting & Statistics Reservations Reservations Management Self Check-In/Check-Out SMS Messaging Social Media Integration Table Management Third Party Booking Waiting Time Tracking Wait List Management Waitlist Status Tracking Website Integration ## Carbonara Integrations Facebook Business Suite Integration rated undefined from -1 review ## Carbonara User Reviews ## Carbonara customer ratings - Overall rating: 4.8/5 - Total reviews: 37 ### Rating distribution - 5 stars: 30 reviews (81%) - 4 stars: 6 reviews (16%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.5/5 - Functionality: 4.7/5 --- ### Great App, thank you - Overall rating: 5/5 - Reviewer: Ade W. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So happy to find this app, help a lot in managing reservations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Real time, texting and easy to use, mobile use #### Cons The app is not collecting customer's email, which could be useful. However we understand that it is unnecessary. #### Vendor response Hi Ade, Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future! Replied March 2022 --- ### La mejor app de gestión de reservas para hostelería - Overall rating: 5/5 - Reviewer: Laura M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Es muy fácil comunicarse con los gestores de la app, a través de correo electrónico, ofrecen su ayuda pars cualquier duda. Es muy fácil de usar tanto para el empresario como para el cliente y tiene muy poco margen de error. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros App muy fácil de usar, funciones claras y cómodas y gestionada por un gran equipo de profesionales siempre atentos por ayudar a los usuarios de la app. Funciona a la perfección. #### Cons De momento, cumple con todos los criterios necesarios para ser la mejor app para gestión de reservas para restaurantes. No he echado en falta ninguna función. #### Reasons for choosing Carbonara Por la cercanía que transmiten, por las facilidades que aportan para gestionar de forma personalizada desde tu perfil de usuario la gestión de reservas del restaurante y por la comodidad que aporta la app. #### Vendor response Hola Laura, muchas gracias por esta fantastica rese?a en nombre de todo el equipo de Carbonara. Nos alegramos mucho de que nuestra aplicacion haya sido tan util para tu restaurante, siempre es un gran placer leer comentarios tan positivos. Trabajamos constantemente para mejorar la experiencia del restaurante y tu estimulo es muy importante para nosotros. Gracias de nuevo, esperamos hacer que tu experiencia sea aun mejor. Cordialmente, Francesca Customer Success Replied July 2021 --- ### Great help - Overall rating: 4/5 - Reviewer: Amanda W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's a great app to enable me to see booking at a glance #### Cons Have not found any so far so good. Makes life easier #### Vendor response Hi Amanda, Thank you for your review. We are really happy that you like the app, we are a young team and we are working constantly to make improvements and offer new and innovative functions. We look forward to make improvements and make your experience even better in the future. Thank you for your trust from the whole Carbonara team! Replied September 2021 --- ### Grazie - Overall rating: 4/5 - Reviewer: Marco M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mi a permesso di gestire molto bene le prenotazioni dei tavoli . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1) Può essere usata da più camerieri nello stesso momento. 2) Facilità d’uso. #### Cons Nulla. Forse aggiungerei la funzione piantina con i tavoli liberi e prenotati . #### Reasons for switching to Carbonara Migliore utilità nella azienda. Qualità prodotto migliore . Costo basso. #### Vendor response Ciao Marco, grazie mille per la bella recensione. Siamo molto contenti che l'applicazione ti piaccia, siamo una squadra giovane che lavora costantemente per migliorare e offrire funzionalita nuove e innovative. Siamo impazienti di attuare miglioramenti e rendere la tua esperienza ancora migliore in futuro. Grazie per la fiducia a nome di tutto il team di Carbonara! Replied March 2022 --- ### L'app giusta nel momento giusto - Overall rating: 5/5 - Reviewer: giovanni c. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Che dire...è stato amore a prima vista soprattutto per un locale come il nostro situato all'interno di un centro commerciale ....la possibilità di sostituire carta e penna con un applicazione che non è una semplice lista di attesa ma bensì un qualcosa che ti permetta di gestire fluidamente l'enorme attesa esterna in maniera perfetta ed impeccabile... Pochi passaggi ed il gioco è fatto....nome...numero di persone...numero di telefono...cliente avvisato tramite sms (senza alcun costo) e poi con un semplice click parte una telefonata (ribadisco SENZA ALCUN COSTO) al cliente che lo avvisa del fatto che il tavolo è pronto. Possibilità di personalizzare gli sms da inviare al cliente... Possibilità di preassegnare già il tavolo in cui il cliente in lista dovrà accomodarsi... Possibilità di fargli scegliere se vuole stare all'interno o per chi ha spazi esterni anche fuori.... Possibilità di interagire con il cliente attraverso una chat nell'app.... Nessuna necessità di far installare un'applicazione al cliente.... #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros la facilità nell'utilizzo....molto intuitiva e semplice #### Cons sicuramente come già detto sarebbe importante avere la possibilità di oscurare l'orario in cui approssimativamente possa essere pronto il tavolo #### Reasons for choosing Carbonara perché credo sia l'app perfetta per chi come noi deve sopperire allo stress della lista di attesa. #### Reasons for switching to Carbonara Perché ogni volta si creava una confusione pazzesca all'esterno del locale con gente in attesa che si liberasse il proprio tavolo. Ora invece ho ridotto a zero la fila esterna, il cliente è molto più rilassato poiché nel momento in cui lascia il nome è libero di farsi un giro invece di piantonarsi d'avanti al locale in attesa di essere chiamati Sicuramente stress ridotto a zero da parte di cliente e lavoratore #### Vendor response Ciao Giovanni, ti ringrazio tantissimo per questa fantastica recensione in nome di tutto il team di Carbonara. Siamo davvero felici che la nostra app sia stata cosi d'aiuto al tuo ristorante, ci fa sempre un immenso piacere leggere questi pareri cosi postivi. Lavoriamo costantemente per migliorare l'esperienza dei ristoranti, e il vostro incoraggiamento e importantissimo per noi. Grazie ancora, non vediamo l'ora di rendere la vostra esperienza ancora migliore. Cordialmente, Francesca Customer Success Replied July 2021 --- ### DIFFICILISSIMO , O MEGLIO ,IMPOSSIBILE CONTATTARLI - Overall rating: 3/5 - Reviewer: PETER N. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Non e la prima volta che succede..... fattura da pagare, pagata prontamente, servizio di prenotazione bloccato, impossibile contattarli in nessun modo non ci sono telefoni, chat , mail, nulla non si può fare nulla , aspettare ,pregare ,e sperare che il servizio si attivi, assurdo #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros finche funziona TUTTO VA BENE,ma se si verifica un problema di qualsiasi tipo vieni lasciato assolutamente da solo #### Cons ho pagato tutte le fatture ed il servizio e bloccato,puo capitare ma non si riesce in alcun modo a contattarli o avere un referente con cui parlare sono intracciabili --- ### Assolutamente fondamentale - Overall rating: 5/5 - Reviewer: Kristo B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Le prenotazioni sono diventate molto più semplici e non commettiamo più errori. Anche i clienti sono contenti di ricevere i SMS di notifica. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros L'app Carbonara è stata una delle scelte migliore che abbiamo compiuto. La usiamo giornalmente e non possiamo più farne a meno. Molto facile da utilizzare ed un assistenza velocissima. #### Cons Dovrebbero implementare l'accesso di diversi tipi di account, come amministratore e account normali. #### Vendor response Ciao Kristo, grazie mille per aver trovato il tempo di scriverci questa bella recensione. Ci fa sempre piacere leggere le opinioni soddisfatte dei nostri clienti, lavoriamo costantemente per fornirvi il miglior servizio che vi possa aiutare ad essere sempre organizzati al meglio. Abbiamo delle grandi novita per il futuro, e siamo impazienti di rendere la vostra esperienza ancora migliore. Cordiali saluti, Francesca Customer Success Replied July 2021 --- ### Love it - Overall rating: 5/5 - Reviewer: Matthew P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Love it’s free and I can use it on iPad and desktop now #### Cons The system could ideally go online and have a payment option for customers to reserve and pay deposit #### Vendor response Hi Matthew, Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. We're looking forward to making your experience even better in the future! Replied March 2022 --- ### Excellent - Overall rating: 5/5 - Reviewer: Sean B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. simple, quick, easy, great support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros great online app that allows customers to book and reserve tables with the need for staff intervention. Free and easy to set up. Great customer service too! #### Cons No web based connectivity, ie. cant be viewed on a laptop. requires a tablet or phone. #### Vendor response Hi Sean, thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future! Best, Francesca Customer Success Replied July 2021 --- ### Life saver - Overall rating: 5/5 - Reviewer: Nathan W. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros During the lockdown rules in the UK we had to adapt to how we managed guests, using table bookings when before we never even had tables. Carbonara allowed us to manage this without any technical minefields! #### Cons Nothing comes to mind - which is a good thing :) #### Vendor response Hi Nathan, Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future! Replied March 2022 --- Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/retail/carbonara-profile/reviews/) ## Carbonara Popular Comparisons [Eventbrite vs Carbonara](https://www.softwareadvice.com/retail/carbonara-profile/vs/eventbrite/)[Booqable vs Carbonara](https://www.softwareadvice.com/retail/booqable-profile/vs/carbonara/)[OpenTable vs Carbonara](https://www.softwareadvice.com/retail/carbonara-profile/vs/opentable/)[Hostaway vs Carbonara](https://www.softwareadvice.com/retail/carbonara-profile/vs/hostaway/)[Lodgify vs Carbonara](https://www.softwareadvice.com/retail/carbonara-profile/vs/lodgify/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **24** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **19** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **17** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (348) Recently recommended **13** times Stuck Between Options? 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