What are Cashier Live users saying about the software?
Read what people like you have said about using Cashier Live software through verified user reviews
User Review Highlights
3.81
18 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"I truly like the ease of use of this software. Great for reports and keeping track of sales and inventory."
"And daily reports email to you are awesome as well. Very helpful customer service as well."
"I also like that I can have multiple employees set up to process their own payments under their own register which makes it very easy to manage and great for reports."
"There were no discounts offered to us for being long term customers. For our small coffee business this product became unaffordable so we ended up looking into less expensive options."
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Showing 1 - 18 of 18 reviews
Anonymous
Company size: 2-10 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2018
Cashier Live Is Amazing
As a small gift shop operated by volunteers, easing them into a new software was not an easy task, however, once they were able to see how easy the software is to use, it was a game changer!
Pros
Ease of Use, Fantastic Customer Support And Service
Cons
There is nothing not to like about Cashier Live, it made my life so much easier!
Jason
Company size: 2-10 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
The review
Game changer
Pros
We been with cashier live for a long time, since the beginning of our company and couldn’t be happier. It brought us from a old school register to the future. Tracing items seeing progress of specific catagories has been a game changer. And daily reports email to you are awesome as well. Very helpful customer service as well.
Cons
I believe you Can’t use a Mac (I think). Also there are some glitches from time to time but the customer service is great!
Jeanette
Industry: Restaurants
Time used: More than 2 years
September 2016
Reliable software but too expensive
Pros
We enjoyed the layout and user friendly features of this program. It was reliable and didn't crash very often. It sent a daily report easily via email and we enjoyed the option of emailing customers reciepts if requested.
Cons
The only reason we stopped using this product was because it jumped by more than double the original price that we were paying. We were not told that it would increase and we were surprised when we saw our bill had almost tripled! There were no discounts offered to us for being long term customers. For our small coffee business this product became unaffordable so we ended up looking into less expensive options.
Kylee
Industry: Retail
Time used: More than 2 years
June 2015
We love Cashier Live!
Pros
What I like most about Cashier Live is that the system is super easy to use. I also like that I can have multiple employees set up to process their own payments under their own register which makes it very easy to manage and great for reports.
Cons
I truly have no dislikes. We couldn't be happier with this system.
Josh
Industry: Retail
Time used: Less than 2 years
May 2015
Great Educational Tool
Pros
This app has proved to be incredibly valuable in our special education classrooms where we are working with students on money exchange and touchscreen ordering -- both practical and requisite skills for many jobs in today's economy. The visual representation of items allows our students with little or minimal reading skills the chance to participate in a meaningful way. We are using the app as part of a student-run Cafe that sells coffee, tea, breakfast items, and snacks.
Cons
Nothing. We love it! Well, if there was a "training mode" that might help us to work with newer students before we put them on the register in real time.
Hiro
Company size: 51-200 employees
Industry: Restaurants
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
$75 for unlimited registers
Features and integration is very limited. You need to use their payment gateway. That is annoying. It is designed for retail with few modifiers and etc.
Pros
$75 for unlimited registers. What is a great deal? It is including inventory, support and etc. Good for retail, not restaurant, not any other type of business
Cons
You should buy the hardware from them. That is the price. I am not sure if you can use your own hardware. Must use their credit card processing.
Rick
Company size: 2-10 employees
Industry: Retail
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
March 2019
Technical Support
I wish I would have never spent the money and get this level of grief and non-response. Management told me they would forward my request for technical help after I left weeks of voice mails. I was sent to voice mail box. That's all you get from them.
Pros
It works when you can get the technical support people from this company to help you.
Cons
Security Compliance - this is an issue the company totally ignores when you need help.
ben
Industry: Restaurants
Time used: More than 2 years
September 2016
Good product but price increase made it expensive
Pros
It works with Ipad, iphone or PC. Easy to get reports and access anywhere. I like how it is all in the cloud
Cons
Would be nice to get reports by day. I cancelled my subscription because of the price increase.
Nikki
Company size: 2-10 employees
Industry: Human Resources
Time used: Less than 6 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
Good POS sales software
Overall experience has been great! I would highly recommend this software to everyone, especially a beginner since it's so simple.
Pros
I used this software to train a group of employees for one of my clients. You can manage inventory, ring up sales, run and share related reports all from one platform. The layout is clean and friendly. You can have multiple employees set up with their own register type of account to track all sales and manage reports easily. You can also break reports down by individual account for quarterly or monthly review purposes. Client/customer support was great every time I needed to reach out to them and they seemed to have a quick response and resolution for my issue.
Cons
It's such an easy software to use and is so neat and clean that I can't think of any issues and have no complaints.
Nickia
Company size: 2-10 employees
Industry: Restaurants
Time used: Less than 6 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
User Friendly
Pros
Very simple set-up all you need is an internet connection and a Ipad. It is very affordable, with easy management and daily reports via email.
Cons
Requires a very strong internet connection. Needs improvement in the customer service area. Overpriced for just basic features.
Tara
Company size: 1 employee
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2019
Asset To My Business!!!!
Cashier Live has been a total asset to my company. It's not only easy to use but also great for tracking and reporting.
Pros
I truly like the ease of use of this software. Great for reports and keeping track of sales and inventory
Cons
There is really nothing that I dislike about this software. I am very happy with it!
Jordan
Industry: Electrical/Electronic Manufacturing
Time used: Less than 2 years
May 2015
Efficient, helpful, stable. Would recommend to another business.
Pros
Intuitive platform allows for ease of use and minimal training with those who are unfamiliar with the product. With support immediately available at almost any time is very convenient. Friendly and personable assistance that work efficiently to solve issues quickly.
Cons
There are very few times I have ever had any issue, if I did it was handled above expectation quickly.
MICHAEL
Company size: 2-10 employees
Industry: Sporting Goods
Time used: Less than 2 years
Review Source
This review was submitted organically. No incentive was offered
December 2018
DO NOT USE THIS SOFTWARE!
I had high hopes for this POS system, but I have been plagued with trouble from the beginning. In addition to problems with software and hardware, customer service has been terrible and unwilling to even try to satisfy me as a customer. I pay for the service a year in advance and they offer no resolution to my concerns.
Pros
If it actually worked and customer service was helpful at all, there would be pros. However, I cannot overlook all of the problems.
Cons
- Software issues are NON-STOP - Customer service is terrible - Hardware is over priced and not supported by their customer service
Joshua
Company size: 51-200 employees
Industry: Retail
Time used: Less than 12 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
Cashier Live Review
Pros
Has decent functionality, the layout is fairly nice and it works with multiple deviced (computer, iphone, tablet)
Cons
Price spike was a real turn off, not very customizable and I dont think it is currently worth the cost of the product
Shakil
Industry: Retail
Time used: Less than 6 months
June 2015
Excellent Employment and Training tool
Pros
this program is very easy to use. As an app on the iPad, the set up and scanning of products was very easy. Because we use this for Employment and training purposes, it's helpful that items need to entered to their entirety. It allows participants to learn about stocking, inventory, pricing and even scanning bar codes.
Cons
n/a. We are very pleased with it's performance at this point.
Farida
Company size: 51-200 employees
Time used: Less than 6 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
No regret, its worth it!
Pros
It doesn't need more fillout and papers work to approved, this product is good and make good transaction. No wasting time just click and they give invoice in any transaction.
Cons
In modern software like this, you need always connected in internet and always updated. Nothing least to say because im satisfied user.
Alisha
Company size: 2-10 employees
Industry: Apparel & Fashion
Time used: Less than 6 months
December 2016
Not as great as i wanted it to be
I really wanted this program to be great, it was decently priced but the product itself lacks functions i need for my business, it isn't a fast running program, i couldn't find anything to be able to track my store inventory, i overall would not use this for my current store.
Makiko
Company size: 1 employee
Industry: Entertainment
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2019
Cashier experience
Fast and straight forward, once explained it was easy to work
Pros
Easy to use and understand right off the bat.
Cons
Only in English no Japanese instruction
