--- title: "CellSmart POS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CellSmart POS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CellSmart POS is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/cellsmart-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / [CellSmart POS](https://www.softwareadvice.com/retail/cellsmart-profile/) / CellSmart POS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/cellsmart-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/cellsmart-profile/alternatives/) # CellSmart POS User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 18 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.1/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 12 reviews (67%) - 4 stars: 4 reviews (22%) - 3 stars: 2 reviews (11%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## CellSmart POS customer reviews Showing reviews 1-18 of 18 (page 1). ### very good and easy to use software - Overall rating: 5/5 - Reviewer: Zulfiqar B. - Industry: Wireless - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered none i have been using the software for many years very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Ease of use and all the variety of features. simple to find difference in the profit/loss report #### Cons i generally really enjoy using the Cellsmart pos software i like the features it has and the ease of use. --- ### Good POS System - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Functionality: 4/5 #### Pros CellSmart POS is a very good and powerfull POS System #### Cons The price is too high for a large organization --- ### Functional for a single store business - Overall rating: 3/5 - Reviewer: Jason D. - Industry: Wireless - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CellSmart POS could be a great program with some abilities to customize and if the company will research their product and find ways to limit downtime and make it multi store friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The interface is easy to use for employees taking payments and selling out items. Large buttons make it easy for someone who is new to learn. SMS customers to remind them to pay their bill. #### Cons Many issues with software going down for several hours on busy days. Issues with lack of customization of reports. Lack of ability to auto calculate profit due to lack of controls. Tax calculation was a big issue when transferring equipment from one store to another. Coupons worked but if I wanted to do a 50% off sale and then customer gets and extra 10% of the 50% price, there was not a way to do this. Items did not relieve from inventory when sold out. --- ### The best software - Overall rating: 5/5 - Reviewer: aftab A. - Verified reviewer: Yes - Industry: Wireless - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Please add employee profit and loss account so that each employee can be rewarded #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast and does all the job for a mobile phone shop. Rep is one of the best team members of this company. #### Cons It has no text message for uk. This function will be best for uk. --- ### 5 years already - Overall rating: 5/5 - Reviewer: Jumil C. - Industry: Wireless - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Better control of inventory #### Cons More training of usage to managers of stores will be great --- ### very easy to operate - Overall rating: 5/5 - Reviewer: Rabbani R. - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros text reminders to customers with there bill due. Bring customer back to your store. Also you can set goals for your employees. #### Cons most of portals complete integration still missing. but can still use epay or viday pop up browser window. --- ### Definitely the best point of sale for electronics stores - Overall rating: 5/5 - Reviewer: Dion D. - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros *Repair management *serialized inventory management *commissions templates * easy to connect different store locations *tailored reports for detailed profit & loss, sales, products sold etc *customer tracking *easy to transfer stock between locations *regular updates *24/7 support *modern user friendly design #### Cons no cons with this software, worth every penny. there's nothing i can complain about with cellsmart pos --- ### great experience - Overall rating: 5/5 - Reviewer: gustavo a. - Industry: Wireless - Product usage: Used unspecified for less than 2 years - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the best pos for cell phone stores really simple to use. it reminds you about pending bill payments you have. #### Cons I like everything in the software but they need to work on integration of activation portal. --- ### The Perfect POS for Wireless Store! - Overall rating: 5/5 - Reviewer: Josd C. - Industry: Wireless - Product usage: Used unspecified for less than 2 years - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like this Pos, it's simple to use it and have all what I need for the repairs. #### Cons I think it's perfect. Good Price and good Service together. --- ### Outstanding - Overall rating: 5/5 - Reviewer: Luqman L. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for less than 12 months - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4.5/5 - Functionality: 5/5 #### Pros The POS Software is designed keeping Cell Phone Industry in mind and is up to date with the current trends of the industry! #### Cons There is not much I could say about this except that sometimes the response time for Customer Support (which is rarely needed) is longer! --- ### Excellent product - Overall rating: 5/5 - Reviewer: Aakankshya T. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a very convenient product to use.very intuitive and user friendly.Every step is self explanatory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy navigation and intuitive. --- ### Mark P.'s review - Overall rating: 5/5 - Reviewer: Mark P. - Product usage: Used unspecified for unspecified - Reviewed: October 2013 - Review source details: This review was submitted organically. No incentive was offered I have been using CellSmart POS for the past 4 years now, and it has probably been one of my best investments ever. I especially love features like "Customer text alerts" and "loyalty keytags" which have helped me generate more revenue and establish a strong customer base. It's just simple and user friendly software that I am totally happy with. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### CellSmart Review - Overall rating: 3.5/5 - Reviewer: Josh Q. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Functionality: 3.5/5 #### Pros It allows for use in many places, which is beneficial to reach as many customers as possible. #### Cons I don't have any major dislikes of this product. It works well for the applications that it is used for. --- ### Good experience so far - Overall rating: 4/5 - Reviewer: abdul a. - Industry: Wireless - Product usage: Used unspecified for unspecified - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4.5/5 - Functionality: 3.5/5 #### Pros Repair tracking module is the best feature in the software #### Cons Not able to track employee performance in the way it should be so I can reward my employees based on their performance --- ### Nasir K.'s review - Overall rating: 3.5/5 - Reviewer: Nasir K. - Product usage: Used unspecified for unspecified - Reviewed: October 2013 - Review source details: This review was submitted organically. No incentive was offered This system is very user-friendly and easy to understand. I am able to manage my business better now that I have CellSmart. My customers love when we send them a text to remind them their bill is due. Absolutely great software. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 --- ### So far, I have a good experience with CellSmart POS - Overall rating: 4.5/5 - Reviewer: Jason S. - Industry: Wireless - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Epay Integration, repairs module, and employee commissions. #### Cons Sometimes, it takes a long time to open up, and sometimes it freezes. --- ### Excellent customer service. - Overall rating: 5/5 - Reviewer: sam m. - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used other for free trial - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best Pos system for your cellphone store . you will find everything that you need for cellphone store. #### Cons Actually i liked everything in this pos system compare to other pos system out there in market so every thing looks perfact. --- ### Cell Smart POS costumer Review - Overall rating: 3/5 - Reviewer: Necati G. - Industry: Wireless - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the customer service and their willingness to respond to complaints. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to train new employees to use this software. #### Cons Response time was not as quick as I wanted to have in a vendor. --- CellSmart POS Reviews, Pros and Cons - 2026 Software Advice