# ChatFood Software Reviews, Demo & Pricing - 2026

> Review of ChatFood Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/chatfood-profile

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ChatFood

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Overview

[Alternatives](https://www.softwareadvice.com/retail/chatfood-profile/alternatives/)

# ChatFood 2026: Benefits, Features & Pricing

Wondering if ChatFood is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ChatFood

4.9

[(35)](https://www.softwareadvice.com/retail/chatfood-profile/#reviews)

Pricing

Starting at $80.00 per month

### About ChatFood

ChatFood is the leading e-commerce solution for F&B Entrepreneurs looking to sell on Instagram & WhatsApp.

With the commerce Inbox, centralize all your customers messages from WhatsApp and Instagram in one place. Easily automate most frequent answers, send payment or product links, manage loyalty points, launch marketing campaigns, gather feedback and more.

Fully integrated with payment gateways and third-party delivery companies, you can now offer your customers a good ordering experience from social media, your website, in-store, or via WhatsApp and Instagram messages.

Wondering if ChatFood is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

## ChatFood User Interface

## Popular ChatFood Alternatives

Main Product

ChatFood

4.9

[(35)](https://www.softwareadvice.com/retail/chatfood-profile/#reviews)

Ratings Breakdown

-   4.71Ease of use
-   4.61Value for money
-   4.85Customer support
-   4.51Functionality

Pricing

Starting at $80.00 per month

Get Price

Alternative Product

[Guusto](https://www.softwareadvice.com/hr/guusto-profile/)

4.9

[(3688)](https://www.softwareadvice.com/hr/guusto-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.90Value for money
-   4.88Customer support
-   4.88Functionality

Pricing

Starting at $4.80 per month

Get Price

Alternative Product

[RepeatMD](https://www.softwareadvice.com/salon/repeatmd-profile/)

4.4

[(190)](https://www.softwareadvice.com/salon/repeatmd-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.22Value for money
-   4.30Customer support
-   4.35Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/)

4.9

[(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.58Value for money
-   4.92Customer support
-   4.68Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/)

4.8

[(39)](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.50Value for money
-   4.54Customer support
-   4.69Functionality

Pricing

Starting at $20000.00 one time

Get Price

Alternative Product

[Smile.io](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/)

4.9

[(67)](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/reviews/)

Ratings Breakdown

-   4.88Ease of use
-   4.69Value for money
-   4.83Customer support
-   4.67Functionality

Pricing

Starting at $15.00 per month

Get Price

## ChatFood Pricing and Plans

Starting price: $80.00 per month

Free Trial

Free Version

Basic

$80.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ChatFood Features

-   Popular features found in Payment Processing
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    Debit/Credit Card Processing
    
    In-Person Payments
    
    Mobile Payments
    
    Multi-Currency
    
    Multiple Payment Options
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    PCI Compliance
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
-   More features of ChatFood
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Campaign Analytics
    
    Communication Management
    
    Credit Card Processing
    
    CRM
    
    Customer Activity Tracking
    
    Customer Database
    
    Customer History
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Data Security
    
    Delivery Tracking
    
    Discount Management
    
    Dispatch Management
    
    eCommerce Management
    
    Electronic Payments
    
    Email Marketing
    
    Engagement Tracking
    
    Food Delivery Dispatching
    
    For Restaurants
    
    Geolocation
    
    Gift Card Management
    
    Kitchen/Menu Management
    
    Live Tracking
    
    Location Tracking
    
    Loyalty Cards
    
    Loyalty Program
    
    Mobile Access
    
    Multi-Location
    
    Online Ordering
    
    Online Payments
    
    Order Management
    
    Order Tracking
    
    Promotions Management
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reporting & Statistics
    
    Rewards Management
    
    Routing
    
    SMS Messaging
    
    Social Promotion
    
    Status Tracking
    
    Third-Party Integrations
    
    Transaction History
    

## ChatFood User Reviews

Overall Rating

4.9

Ratings Breakdown

5

97%

4

0%

3

3%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.9

Functionality

4.5

Have you used ChatFood and would like to share your experience with others?

Thomas M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed November 2019

Excellent experience with Chatfood

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The ease of ordering on the online platform

Cons:

No "last meal" re-order to save time and order in one click

Read More

Victor K.

Verified reviewer

Food & Beverages

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed April 2020

Great beginning of independent orders

5

after 1 month is good

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Integration with delivery service, quickly to order food

Cons:

not automated access to discount codes..

Reasons for choosing ChatFood

Integration with delivery service and professionalism and support by Chatfood and Quiqup representatives

Read More

PS

Prashant S.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

A must for food industry

5

Very Satisfied. Just that, the receipt printer should work.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Clips, widget on website, blending with social media, order flow for customer, potential to increase average ticket value,. And most importantly the low cut they take per order

Cons:

Printer setup for receipt printer, autobot not functional yet, full or partial refund to customer, integration with major POS sw example Clover,

Reasons for choosing ChatFood

Autobot

Reasons for switching to ChatFood

Price per month and it does not integrate with socialedia. Customers see ChowNow brand and not mine

Read More

DA

David A.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Very happy customer

5

Nothing but positive things to say

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy of use and my customers like using it. Its done exactly ehat I need it to

Cons:

Printer drivers have been a bit tricky to instal.

Reasons for switching to ChatFood

I wanted to move away form having a web site.

Vendor Response

Thanks so much David for your review. It's so great to have seen you an insane amount of orders right from the start. You definitely have been building an amazing audience of loyal customers and all we helped you with is just to open the door of your online restaurant to let them order. Really looking forward keep building a strong partnership together.

Replied March 2021

Read More

SB

Sandra B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Easy to use with great support

5

Overall it was a very smooth process. The team took great care in making sure we were able to use it seamlessly.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use and easy to train staff on the software. It is pretty seamless up until ordering, and receiving orders .

Cons:

\- Careem integration could be made smoother- Cancellation of careem driver leads to a dead end- customers can pinpoint a location and input a different address which leads to mistakes at delivery

Read More

TC

Thomaz C.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

A brilliant solution for F&B

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

How seamless it integrates the ordering with existing apps (Instagram & Facebook Messenger).

Cons:

Nothing. They were super professional and yet very friendly in all our interactions.

Read More

SA

SOHAIL A.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Great Platform

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

We really like how easy to use and the customer service is great!

Cons:

When customer lands on the page, they need to select the location from the list. It would be better if chatfood would be able to pin point on the map the exact location of the delivery address

Read More

MA

Mohamed A.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Good job

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I liked the idea of having 100% control over my menu

Cons:

I'd like to see more features coming to chatfood

Read More

DL

Dario L.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 12 months

Review source

Reviewed November 2019

Chatfood For Restaurants

5

My overall experience is great, the team and rep are always super supportive and there to help

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy and fast configuration of the menu items and adjust pricing accordingly All in one Plattform

Cons:

I didn’t like that some of the discounts options weren’t updated but fixed now

Read More

RC

Ridhima C.

Verified reviewer

Architecture & Planning

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed August 2021

My favorite way to order food

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

The app is really easy to use , there isn't much of an upcharge and the selection of places you can pick from is rich .

Cons:

The only issue I have had is that the opening hours of some venues aren't updated and this could lead to delays in orders or them not being accepted to begin with .

Read More

Showing 1 - 10 of 35 Reviews

Load More Reviews

## ChatFood Popular Comparisons

[Guusto vs ChatFood](https://www.softwareadvice.com/retail/chatfood-profile/vs/guusto/)[RepeatMD vs ChatFood](https://www.softwareadvice.com/retail/chatfood-profile/vs/repeatmd/)[Kangaroo vs ChatFood](https://www.softwareadvice.com/retail/chatfood-profile/vs/kangaroo/)

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