# ChowNow Software Reviews, Demo & Pricing - 2026

> Review of ChowNow Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/chownow-profile/alternatives

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ChowNow

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Overview

# ChowNow 2026: Benefits, Features & Pricing

Wondering if ChowNow is right for your organization?

Our Food Delivery Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ChowNow

4.7

[(47)](https://www.softwareadvice.com/retail/chownow-profile/#reviews)

Pricing

Starting at $229.00 per month

### About ChowNow

ChowNow is an online ordering system, which enables restaurants to manage orders, delivery processes, customer loyalty programs and more. Professionals can gain insights into clients' histories, email addresses and other metrics from within a unified platform.

ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you.

ChowNow combines ordering, marketing, and operations into one platform so you can grow revenue, build relationships, and run your business on your terms.

Ordering: Own every order. Keep more of what you earn.  
Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control.

Marketing: Turn Every Order and Guest Interaction Into Repeat Revenue.  
Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue.

Operation: Power Your Restaurant From One Place.  
Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place.

Wondering if ChowNow is right for your organization?

Our Food Delivery Software selection experts can help you in 15 minutes or less.

## ChowNow User Interface

## Popular ChowNow Alternatives

Main Product

ChowNow

4.7

[(47)](https://www.softwareadvice.com/retail/chownow-profile/#reviews)

Ratings Breakdown

-   4.77Ease of use
-   4.68Value for money
-   4.70Customer support
-   4.38Functionality

Pricing

Starting at $229.00 per month

Get Price

Alternative Product

[Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)

4.9

[(612)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.63Value for money
-   4.73Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/)

4.6

[(102)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.35Value for money
-   4.57Customer support
-   4.50Functionality

Pricing

Starting at $249.00 per month

Get Price

Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)

4.2

[(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/)

Ratings Breakdown

-   4.23Ease of use
-   3.84Value for money
-   3.69Customer support
-   4.12Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[StoreKit](https://www.softwareadvice.com/retail/storekit-profile/)

4.9

[(108)](https://www.softwareadvice.com/retail/storekit-profile/reviews/)

Ratings Breakdown

-   4.91Ease of use
-   4.84Value for money
-   4.84Customer support
-   4.61Functionality

Pricing

Starting at £49.00 per month

Get Price

## ChowNow Pricing and Plans

Starting price: $229.00 per month

Free Trial

Free Version

ChowNow Launch

$229.00

flat rate, per month

Plan includes:

-   Direct Online Ordering Tool
-   SEO Optimized Website
-   Branded Mobile Apps
-   Commission-Free Marketplace
-   Discovery Network (Google, Apple Maps, Yelp, & 6 more)
-   Catering
-   500 Marketing Contacts
-   Automated Email Marketing
-   Loyalty & Rewards Program
-   Print Marketing

Read More

ChowNow Grow

$319.00

flat rate, per month

Plan includes:

-   Direct Online Ordering Tool
-   SEO Optimized Website
-   Branded Mobile Apps
-   Commission-Free Marketplace
-   Discovery Network (Google, Apple Maps, Yelp, & 6 more)
-   Catering
-   QR Code Ordering
-   2,000 Marketing Contacts
-   Automated Email Marketing
-   Automated SMS Marketing (2,000 credits)

Read More

ChowNow Elevate

$409.00

flat rate, per month

Plan includes:

-   Direct Online Ordering Tool
-   SEO Optimized Website
-   Branded Mobile Apps
-   Commission-Free Marketplace
-   Discovery Network (Google, Apple Maps, Yelp, & 6 more)
-   Catering
-   QR Code Ordering
-   5,000 Marketing Contacts
-   Automated Email Marketing
-   Automated SMS Marketing (5,000 credits)

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ChowNow Features

-   Popular features found in Food Delivery
    
    Delivery Tracking
    
    Dispatch Management
    
    Inventory Management
    
    Kitchen/Menu Management
    
    Loyalty Program
    
    Mobile Access
    
    Order Management
    
    Reporting/Analytics
    
    Routing
    
-   More features of ChowNow
    
    Activity Dashboard
    
    Billing & Invoicing
    
    Contact Database
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Delivery Management
    
    Email Marketing
    
    Food Delivery Dispatching
    
    For Restaurants
    
    Mobile Payments
    
    Multi-Channel Marketing
    
    Multi-Location
    
    Online Ordering
    
    Online Payments
    
    Order Entry
    
    Order Fulfillment
    
    Order Processing
    
    Order Scheduling
    
    Order Tracking
    
    Payment Processing
    
    Point of Sale (POS)
    
    Point of Sale (POS) Integration
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reporting & Statistics
    
    Restaurant POS
    
    Returns Management
    
    Rewards Management
    
    Route Optimization
    
    Sales Trend Analysis
    
    SMS Marketing
    
    Table Management
    
    Third-Party Integrations
    
    Website Personalization
    

## ChowNow User Reviews

Overall Rating

4.7

Ratings Breakdown

5

77%

4

21%

3

2%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.4

Have you used ChowNow and would like to share your experience with others?

EK

Eugenia K.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

Great Chow Now experience overall

5

Super easy setup of the menu online, great customer service, very responsive. Makes our lives easier during busy rush time

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Saves time when order is online instead customer calling in on the phone. Saves time during checkout process since orders are prepaid online.

Cons:

The shop local fee they are adding it’s misleading and too expensive for my customers. It doesn’t even show up for them when they are placing an order, we only see it on the restaurant receipt.

Vendor Response

Eugenia, thank you for sharing your feedback. We are happy to hear you ChowNow has helped save you time. We will make a note on your feedback about the Shop Local Fee. We look forward to continuing to partner with you and wish you continued success! -The ChowNow Team

Replied July 2025

Read More

RG

Robert G.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Reviewed September 2025

Customer service on steroids!

5

Started with ChowNow fulfilling orders from our website. Also involved with ChowNow delivery and Cuboh consolidation.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Fantastic customer support domestically based, steady reliable payments, forward-thinking, as evidenced by their acquisition of Cuboh tablet integration.

Cons:

Of all the platforms we use, ChowNow is used by many customers. I wish it were more widely used by customers.

Vendor Response

Robert, thank you for sharing your feedback. It's great to hear that you've enjoyed the use of ChowNow and we are honored to partner with you. We look forward to continuing to support your success! -The ChowNow Team

Replied September 2025

Read More

JL

Jing L.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

Do better on menus. Add promotions attractive on the page.

4

3.5/5.0. The most hate I talked about already above for the menu editing. Please fix the issue. Our salmon options keeping being taken off from the menu fo no reason. Customers called us to ask how come we don’t have salmon. It caused losing customers. If you can not fix it, we have to think about change partnerships

Ratings Breakdown

3

Ease of use

4

Value for money

3

Customer support

3

Functionality

Pros:

Lower cost on commission comparing to other platforms such as ubereats, grubhub. Also you can add the link button on your own website.

Cons:

Menu is bad. Keep having technical issue. Some of options are keeping being disappeared. We have to spend so much time on editing these back to menus. And all the promotions not showing on the ordering page to attract customers’ eye.

Read More

SD

Sean D.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Reviewed September 2025

Worth the investment

5

been a solid 7 + years with four stores partnering with CN, we will use for store #5 as well so all good

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

The ease of use, and the interface, really easy to hide or unhide items, and easy to setup and get running out of the box

Cons:

Minor issues, the price is a little high for a monthly subscription service, but that's really the only issue i hsve

Vendor Response

Sean, thank you for sharing your feedback. It's great to hear that you've enjoyed the use of ChowNow for 7 years. We look forward to continuing to support your success! -The ChowNow Team

Replied September 2025

Read More

SG

Sarah G.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Reviewed December 2025

ChowNow is a great value, easy to use.

5

Overall, we feel that our partnership with ChowNow is a great one. It has increased business in our restaurants, while streamlining the "to go" ordering process.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

We love the ease of use when it comes to updating our menu, hours, holidays, etc. Customers also love how easy it is to follow the menu and place an accurate order.

Cons:

Sometimes it is hard to get a hold of a customer support representative quickly. We often have questions during a busy dinner rush and have to go through an automated system.

Read More

SC

Steve C.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

ChowNow is the best option in our opinion

5

I honestly don't understand why ALL restaurants don't sign up with ChowNow. Seriously. Why do they continue giving away a big percentage of their profits to these other companies? Add on top of that ChowNow's excellent customer service, their integration with leading POS systems, and their help with marketing/promotion, and you've got an unbeatable combination. Sign up with them.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We like the flexibility ChowNow gives us to keep growing and expanding our business without spending hard earned dollars on another location or a large ad budget. After working with them over the past few years, we've expanded to offer our menu to a very large chunk of our city.

Cons:

There is nothing I like least about ChowNow, and I would recommend them to anybody without reservation.

Vendor Response

Steve, thank you for sharing your feedback. It's great to hear that you've enjoyed the use of ChowNow and we are honored to partner with you. We look forward to continuing to support your success! -The ChowNow Team

Replied September 2025

Read More

AM

Andrew M.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

Great service

5

Overall I would rate chownow 10/10 for customer service and ease of use. There are no improvements I could recommend

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

There is a flat fee that doesn’t feel like I’m losing the majority of my money to a third party facilitator

Cons:

There was nothing I liked the least about chownow that stuck out in my mind. I would say the refund process was arduous

Read More

KU

Kimberley U.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

Great service and value!

5

It has been great the past several years. I am trying to switch customers over form Doordash and Uber.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

ChowNow is a great online ordering system for a small business. The fees are minimal for the business and customer so it's a win-win situation. I like the ability to have a loyalty program and run specials.

Cons:

Newer online ordering systems allow for reviews of food items. This would be a nice addition to the platform.

Read More

DL

Dan L.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

We Are ChowNow Fans

5

For our size and type of restaurant, ChowNow is exactly what we needed to give our customers an online portal for ordering.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We have been using ChowNow for nearly 15 years. We love the ease of the system. More importantly, our customers tell us the same thing.

Cons:

We have no negative issues regarding our nearly 15-years of using ChowNow at our restaurant. Hard to say that about many vendors.

Read More

RL

ROY L.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

CHOWNOW IS GREAT!

5

Great experience! I recommend Chow Now to anyone I know that has a restaurant of any kind. It has definitely helped my business grow.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It’s simple & easy to use. Anyone can basically use it. It’s so user friendly. It’s also so easy to make adjustments.

Cons:

So far there really isn’t anything that I dislike about ChowNow. I find it to be so user friendly and easy to use.

Read More

Showing 1 - 10 of 47 Reviews

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## ChowNow Popular Comparisons

[Restroworks vs ChowNow](https://www.softwareadvice.com/compare/77505-Restroworks/vs/231385-chownow/)[Owner.com vs ChowNow](https://www.softwareadvice.com/retail/chownow-profile/vs/owner-com/)[Square Point of Sale vs ChowNow](https://www.softwareadvice.com/retail/chownow-profile/vs/square-point-of-sale/)

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Stuck Between Options?

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